Waterfall Jewelers

★★★★☆
  • 5649 Dixie Hwy

    Waterford, MI 48329

    Map & Directions
  • 248-623-9422

About Waterfall Jewelers

Hours
Monday - Friday 10:00 - 8:00 Saturday 10:00 - 5:00 Sunday 12:00 - 5:00

Shopping

Shopping
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It is amazing how welcome I feel when I shop here. I am usually the one that is having something done to my watch. Either a pin or a battery. They have never charged me ever. So when my husband and myself where shopping for my 20th anniversary present a 2.00 ct diamond this is the place I would only go. Mark was the gemologist that was helping us and he was pleasant and informative. In the end I had the perfect diamond. It is nice to know that old time traditions have stayed in place at a family owned business. I would recommend them to all my friends and colleagues.

5
★★★★★

It is amazing how welcome I feel when I shop here. I am usually the one that is having something done to my watch. Either a pin or a battery. They have never charged me ever. So when my husband and myself where shopping for my 20th anniversary present a 2.00 ct diamond this is the place I would only go. Mark was the gemologist that was helping us and he was pleasant and informative. In the end I had the perfect diamond. It is nice to know that old time traditions have stayed in place at a family owned business. I would recommend them to all my friends and colleagues.

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I found this business by searching the web for a retired Pandora charm. They had retail prices (which is great considering some jack up prices on discontinued Pandora beads). I was very happy with their shipping time and their pretty Pandora packaging (cute box for the 1 bead I ordered)!!! Would do business again with them.

Jennifer

5
★★★★★

I found this business by searching the web for a retired Pandora charm. They had retail prices (which is great considering some jack up prices on discontinued Pandora beads). I was very happy with their shipping time and their pretty Pandora packaging (cute box for the 1 bead I ordered)!!! Would do business again with them.

Jennifer

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I had heard amazing things about Waterfall Jewelers. The first time I went in, I had amazing customer service and felt right at home. The gentleman helping us was very kind and willing to show us whatever we wanted to see! I left with the intention of returning after thinking over the large purchase of an engagement ring. On my return, I experienced the absolute worst customer service I have ever encountered. I felt belittled and talked down to. The man helping us acted as if we were wasting his time because we weren't looking to spend a small fortune on a ring. The rude individual helping us just happened to be the owner as well which made me lose a lot of respect for this business. If you can't treat all ranges of customers the same, please don't bother! Definitely will be buying my ring elsewhere.

2
★★☆☆☆

I had heard amazing things about Waterfall Jewelers. The first time I went in, I had amazing customer service and felt right at home. The gentleman helping us was very kind and willing to show us whatever we wanted to see! I left with the intention of returning after thinking over the large purchase of an engagement ring. On my return, I experienced the absolute worst customer service I have ever encountered. I felt belittled and talked down to. The man helping us acted as if we were wasting his time because we weren't looking to spend a small fortune on a ring. The rude individual helping us just happened to be the owner as well which made me lose a lot of respect for this business. If you can't treat all ranges of customers the same, please don't bother! Definitely will be buying my ring elsewhere.

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1 out of 1 people found this review helpful.

.

I just purchased a Hearts On Fire piece from Waterfall Jewelers and was blown away. It was my first time in the store and from the moment I walked in had a great expirence. They had a large selection of jewelry and everyone there was very friendly. We ended up purchasing a Heart on Fire Diamond and ring from them which was set and sized while we waited. Very Cool! From now on I will not shop anywhere else. I highly recommend them.

2
★★★★★

I just purchased a Hearts On Fire piece from Waterfall Jewelers and was blown away. It was my first time in the store and from the moment I walked in had a great expirence. They had a large selection of jewelry and everyone there was very friendly. We ended up purchasing a Heart on Fire Diamond and ring from them which was set and sized while we waited. Very Cool! From now on I will not shop anywhere else. I highly recommend them.

Pros: Great expirence!

Cons: None to Date!

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I happened to be out in area of this store and stopped in, and to my surprise they had a terrific selection of things. I ended up with a new necklace and pair of earrings. I like the variety, and the styles. The business is family owned and that seemed to make it quaint and friendly. I would definitely recommend them and would go back. The prices seem typical of good quality jewelry.

5
★★★★★

I happened to be out in area of this store and stopped in, and to my surprise they had a terrific selection of things. I ended up with a new necklace and pair of earrings. I like the variety, and the styles. The business is family owned and that seemed to make it quaint and friendly. I would definitely recommend them and would go back. The prices seem typical of good quality jewelry.

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.

Waterfall has a great selection of jewlery for all budgets, they offer layaway and great personal service. For your repairs they are fast and do a great job. The cases and cases of items are exceptional, the hardest thing about going to this store is choosing what you love the most!!

4
★★★★☆

Waterfall has a great selection of jewlery for all budgets, they offer layaway and great personal service. For your repairs they are fast and do a great job. The cases and cases of items are exceptional, the hardest thing about going to this store is choosing what you love the most!!

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