Triple Crown Watch Co

★★★☆☆
  • 1940 E Maple Rd

    Troy, MI 48083

    Map & Directions
  • 248-585-2777

3.4545 11
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A wolf in sheep's clothing... Do yourself a favor and do not put your trust in this company, they will smile while they rip you off.
I came here to have several batteries replaced for my watches, while I was there I decided to have a crystal replaced on one of my watches that had been cracked for little more than five years. They called me to inform me the repair was done, and told me they put a flat crystal on instead of the bubble crystal it came with. After seeing the watch I did't feel the different lens was an issue so I excepted it. It was the very next morning I noticed the time was not correct, and that the hour hand had not moved. I tried to reset the time but the hour hand would not operate so I called the store and explained what was happening. He told me to bring it in that they could look at it, so I took it to them the same day. They called me the next day and explained that the Crystal crack must've dropped a piece into the gear mechanism and damaged the hour hand? I found that answer strange because it has been cracked for over five years and I've never had an issue with the watch whatsoever and I have been using this watch for diving, swimming and recreational use without an issue. They told me while replacing the Crystal there is no way that it could've been caused by them because they worked from the top side of the watch and the damage would've had to come from the bottom underneath..... I could tell right away it would just feeding me a line of BS. I know they have a number of good reviews, and I can see that being the case if all they are doing is replacing batteries and fixing a watchstrap, but there's no way you can ever trust a company like this for repairs. Do yourself a favor don't take a chance, don't give these crooks anymore of your hard-earned cash and move on to a better business.

1
★☆☆☆☆

A wolf in sheep's clothing... Do yourself a favor and do not put your trust in this company, they will smile while they rip you off.
I came here to have several batteries replaced for my watches, while I was there I decided to have a crystal replaced on one of my watches that had been cracked for little more than five years. They called me to inform me the repair was done, and told me they put a flat crystal on instead of the bubble crystal it came with. After seeing the watch I did't feel the different lens was an issue so I excepted it. It was the very next morning I noticed the time was not correct, and that the hour hand had not moved. I tried to reset the time but the hour hand would not operate so I called the store and explained what was happening. He told me to bring it in that they could look at it, so I took it to them the same day. They called me the next day and explained that the Crystal crack must've dropped a piece into the gear mechanism and damaged the hour hand? I found that answer strange because it has been cracked for over five years and I've never had an issue with the watch whatsoever and I have been using this watch for diving, swimming and recreational use without an issue. They told me while replacing the Crystal there is no way that it could've been caused by them because they worked from the top side of the watch and the damage would've had to come from the bottom underneath..... I could tell right away it would just feeding me a line of BS. I know they have a number of good reviews, and I can see that being the case if all they are doing is replacing batteries and fixing a watchstrap, but there's no way you can ever trust a company like this for repairs. Do yourself a favor don't take a chance, don't give these crooks anymore of your hard-earned cash and move on to a better business.

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I came in to get a new watch strap because my old leather one has finally wore out. They had many different band styles, from Crocodile to Lizard to regular leather straps.I found a cool Lizard strap that looked awesome with my watch. It was installed very quickly and I was on my way in no time. I definietly recommend this company to anyone who has a watch issue or a watch that needs fixing. They seem extremely knowledgable about nearly every watch brand.

5
★★★★★

I came in to get a new watch strap because my old leather one has finally wore out. They had many different band styles, from Crocodile to Lizard to regular leather straps.I found a cool Lizard strap that looked awesome with my watch. It was installed very quickly and I was on my way in no time. I definietly recommend this company to anyone who has a watch issue or a watch that needs fixing. They seem extremely knowledgable about nearly every watch brand.

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I stopped in and got a battery and strap replaced for $20 and was on my way in a couple minutes. Found exactaly the band I wanted. Was more than satisfied. Will shop there again.

5
★★★★★

I stopped in and got a battery and strap replaced for $20 and was on my way in a couple minutes. Found exactaly the band I wanted. Was more than satisfied. Will shop there again.

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i went in to have my watch battery replaced. the salesman said $15.85. i asked if that included labor and he seemed to take offense. i politely asked if the battery for my watch was a more common type and if all batteries cost the same. he snapped back something like there are 90 different types of batteries back there.

when i paid i accidentally gave him one 10 and two 5s, thinking i had given him one 10, one 5, and one 1. when i started counting out four 1s for my change i asked him what he was doing, thinking he was giving me change when not necessary. he followed up with such attitude i'm still pissed right now. "what, you don't want your money?"

what a complete jerk. do not support such poor customer service!

1
★☆☆☆☆

i went in to have my watch battery replaced. the salesman said $15.85. i asked if that included labor and he seemed to take offense. i politely asked if the battery for my watch was a more common type and if all batteries cost the same. he snapped back something like there are 90 different types of batteries back there.

when i paid i accidentally gave him one 10 and two 5s, thinking i had given him one 10, one 5, and one 1. when i started counting out four 1s for my change i asked him what he was doing, thinking he was giving me change when not necessary. he followed up with such attitude i'm still pissed right now. "what, you don't want your money?"

what a complete jerk. do not support such poor customer service!

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I stopped in on my lunch looking for a new watch band to replace one that was worn on my everyday watch. I was suprised at the selection and how quick they replaced it. I was in and out in 20 minutes and wearing the watch with the new band installed. The person there even told me they had a $5 off coupon on their website(A christmas sale I think?) and gave me the discount. Needless to say, I was quite satisfied.

5
★★★★★

I stopped in on my lunch looking for a new watch band to replace one that was worn on my everyday watch. I was suprised at the selection and how quick they replaced it. I was in and out in 20 minutes and wearing the watch with the new band installed. The person there even told me they had a $5 off coupon on their website(A christmas sale I think?) and gave me the discount. Needless to say, I was quite satisfied.

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I needed a new band for a Swiss Army Watch I received many years back. I took it to Triple Crown and they replaced it while I waited. Their selection of bands and watches was very good. I ended up buying a Techno watch for my girlfriend while I waited and they gave me a great deal. She went back after her birthday and they sized it free of charge for her. I had a very good experience all around.

5
★★★★★

I needed a new band for a Swiss Army Watch I received many years back. I took it to Triple Crown and they replaced it while I waited. Their selection of bands and watches was very good. I ended up buying a Techno watch for my girlfriend while I waited and they gave me a great deal. She went back after her birthday and they sized it free of charge for her. I had a very good experience all around.

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I went in to get my watch battery replaced at Triple Crown Watch Co. The first thing I said to the person behind the counter after saying, "Hello, how are you today?" was that I know a person who works at a store who sends their watches to you for repair and I would like my watch repaired at a good price, can you help me? He takes a look at my watch and tells me no problem it's $x.xx plus the cost of the battery and it will only take a few minutes. I said doesn't it cost more than that because it's pressurized and don't you need to do it with a special machine so it's still water resistant? He said, "Well yeah if you want it to be water resistant".
What an idiot for not knowing I want my water resistant watch to stay water resistant. So then I ask how much it would cost to do it correctly. The guy in the back room who is the owner says, "Well at xxxx store we charge them $20.00 for that repair, but for you it's $49.99. So I ask him to do it for me for $30.00 because he is making $10.00 more than if I took it to the other store. He said thats stupid and a number of other things regarding asking for a better price on gas because the station down the street sells it cheaper. I said I'm asking to pay $10.00 more than the price you make if I was to take it to the other store. He didn't understand this and wasnt very polite about anything (he must have had a really lousy day).
I could tell he didn't really care what came out of his mouth to the customer and he didn't want me in his store anymore so I informed him that his service is lousy and that he's very rude and I will let everyone know how horrible my shopping experience was and headed out the door. As I was walking out of his store he started yelling stuff as I walked out into the parking lot. I will never shop or recommend Triple Crown Watch Co to anyone!

1
★☆☆☆☆

I went in to get my watch battery replaced at Triple Crown Watch Co. The first thing I said to the person behind the counter after saying, "Hello, how are you today?" was that I know a person who works at a store who sends their watches to you for repair and I would like my watch repaired at a good price, can you help me? He takes a look at my watch and tells me no problem it's $x.xx plus the cost of the battery and it will only take a few minutes. I said doesn't it cost more than that because it's pressurized and don't you need to do it with a special machine so it's still water resistant? He said, "Well yeah if you want it to be water resistant".
What an idiot for not knowing I want my water resistant watch to stay water resistant. So then I ask how much it would cost to do it correctly. The guy in the back room who is the owner says, "Well at xxxx store we charge them $20.00 for that repair, but for you it's $49.99. So I ask him to do it for me for $30.00 because he is making $10.00 more than if I took it to the other store. He said thats stupid and a number of other things regarding asking for a better price on gas because the station down the street sells it cheaper. I said I'm asking to pay $10.00 more than the price you make if I was to take it to the other store. He didn't understand this and wasnt very polite about anything (he must have had a really lousy day).
I could tell he didn't really care what came out of his mouth to the customer and he didn't want me in his store anymore so I informed him that his service is lousy and that he's very rude and I will let everyone know how horrible my shopping experience was and headed out the door. As I was walking out of his store he started yelling stuff as I walked out into the parking lot. I will never shop or recommend Triple Crown Watch Co to anyone!

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I had Four watches that needed batteries replaced and one that was not keeping time right.. . I took them in and all the batteries were replaced and tested while I waited. The one that was not working was fixed to. The store had a large selection of med-high end watches and the staff seemed very knowledgeable. I will be stopping in there when it comes time to buy a new watch. Nice to see a small company still doing great work.

5
★★★★★

I had Four watches that needed batteries replaced and one that was not keeping time right.. . I took them in and all the batteries were replaced and tested while I waited. The one that was not working was fixed to. The store had a large selection of med-high end watches and the staff seemed very knowledgeable. I will be stopping in there when it comes time to buy a new watch. Nice to see a small company still doing great work.

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Initially the service was great. They seemed to be professional. The servicing took longer than I had expected. I would keep a close eye on the parts installed.

1
★☆☆☆☆

Initially the service was great. They seemed to be professional. The servicing took longer than I had expected. I would keep a close eye on the parts installed.

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My husband wore a Rolex for years. Unfortunately, it was stolen. It was a terrible disappointment, but I just knew that when I went into TCWC I would find something to replace it affordably at Christmas several years ago. Boy was I right!! I looked for just the right thing. Let's face it, a Rolex is hard to compete with! Under my budget considerbly, I found him a watch that had elegance, style & was sophisticated (just like him) and even though he was hesitant to "change" because it was silver tone (he wears gold jewlery) he fell in love with it after one day and still receives compliments on it! Thank you Triple Crown Watch Co. you have set the standard. I dare anyone to try and match it!!

5
★★★★★

My husband wore a Rolex for years. Unfortunately, it was stolen. It was a terrible disappointment, but I just knew that when I went into TCWC I would find something to replace it affordably at Christmas several years ago. Boy was I right!! I looked for just the right thing. Let's face it, a Rolex is hard to compete with! Under my budget considerbly, I found him a watch that had elegance, style & was sophisticated (just like him) and even though he was hesitant to "change" because it was silver tone (he wears gold jewlery) he fell in love with it after one day and still receives compliments on it! Thank you Triple Crown Watch Co. you have set the standard. I dare anyone to try and match it!!

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Triple Crown Watch Company has a very large selection of name brand watches and are very competitive on prices.
This company has been in business for many years and will stand behind their products.
You can also pick up a new watch band or batteries for your old watch. They will be glad to put it on for you or replace the batteries.

4
★★★★☆

Triple Crown Watch Company has a very large selection of name brand watches and are very competitive on prices.
This company has been in business for many years and will stand behind their products.
You can also pick up a new watch band or batteries for your old watch. They will be glad to put it on for you or replace the batteries.

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