Visions Spa Salon

★★★☆☆
Voted Best of the Best Spa by SPAwards! Experienced in Pampering you from head to toe since 1988.
42.4865 -83.5153
Map and Directions to Visions Spa Salon

248-344-9944

26800 Beck Rd

Novi, MI

48374

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Personal Services

Personal Services
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Reviews 1 - 7 of 7.
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On the surface from the website to the building and the receptionist I was optimistic. However, this is surface items only. Once you peel things back it is a totally different story. I had Tressa for a "Signature Classique All Natural Facial and the best description would be less than adequate facial with minimal massage. A group of women were also in the spa area during the same time I was and the staff did nothing to monitor the noise level even when it was delicately mentioned that the noise level was excessive. It further seemed as though housekeeping (particularly in the locker area and rest rooms) was not a priority. Definitely over priced for experience received. Way too much attitude as if they are the only alternative around.

1
★☆☆☆☆

On the surface from the website to the building and the receptionist I was optimistic. However, this is surface items only. Once you peel things back it is a totally different story. I had Tressa for a "Signature Classique All Natural Facial and the best description would be less than adequate facial with minimal massage. A group of women were also in the spa area during the same time I was and the staff did nothing to monitor the noise level even when it was delicately mentioned that the noise level was excessive. It further seemed as though housekeeping (particularly in the locker area and rest rooms) was not a priority. Definitely over priced for experience received. Way too much attitude as if they are the only alternative around.

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Business Response:

Dear Snow, We apologize that your experience was less than wonderful. We take great pride in offering the best services and atmosphere for our guests. We would love to hear from you and when you visited our spa so we can pinpoint how all of these errors occured. Feel free to call and ask for any of our managers at 248-344-9944. We appreciate your feedback.
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I want to tell anyone that willl listen about my INCREDIBLE experience at Visions Spa Salon! I locked my keys and my cell phone in Visions parking lot right before going in for my massage. I ran in cause I was going to be late for my appointment. They told me not to worry they would call someone to help me and they would take care of it while I was getting my massage if I still wanted to - which I did! I finally had a babysitter and didn't want to rechedule. The massage therapist was AMAZING and they took such great care of me in the spa I was totally relaxed when I walked out and there was a tow company waiting to get my keys out as soon as I walked out. Thank you so much! Great service! I will be back!

5
★★★★★

I want to tell anyone that willl listen about my INCREDIBLE experience at Visions Spa Salon! I locked my keys and my cell phone in Visions parking lot right before going in for my massage. I ran in cause I was going to be late for my appointment. They told me not to worry they would call someone to help me and they would take care of it while I was getting my massage if I still wanted to - which I did! I finally had a babysitter and didn't want to rechedule. The massage therapist was AMAZING and they took such great care of me in the spa I was totally relaxed when I walked out and there was a tow company waiting to get my keys out as soon as I walked out. Thank you so much! Great service! I will be back!

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Business Response:

That is so wonderful Katie! Glad we could help!
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I had an awful experience at the spa. Extremely rude and unprofessional. They think they are the only game in town? Salons are a dime a dozen. Will never go back.

1
★☆☆☆☆

I had an awful experience at the spa. Extremely rude and unprofessional. They think they are the only game in town? Salons are a dime a dozen. Will never go back.

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.

DON'T get your eyelash extensions there! Yes, the lady certified by Extreme Lashes, but she uses a different type of lash that does NOT give the nice curled up lash look that I, and probably everyone getting lash extensions, wants when we pay $200 for a Full Set!
Her "Fills" are to which she literally "Counts" the lashes she's putting on! OMG! I have no clue how many lashes I need! She will only put on like 10 lashes per eye!

Totally NOT worth the money or time!! Besides that, she's very, very uptight and rude! Trust me.... call her and talk with her personally before you book your appointment. She's very feisty.... it's totally NOT at relaxing and enjoyable experience!

1
★☆☆☆☆

DON'T get your eyelash extensions there! Yes, the lady certified by Extreme Lashes, but she uses a different type of lash that does NOT give the nice curled up lash look that I, and probably everyone getting lash extensions, wants when we pay $200 for a Full Set!
Her "Fills" are to which she literally "Counts" the lashes she's putting on! OMG! I have no clue how many lashes I need! She will only put on like 10 lashes per eye!

Totally NOT worth the money or time!! Besides that, she's very, very uptight and rude! Trust me.... call her and talk with her personally before you book your appointment. She's very feisty.... it's totally NOT at relaxing and enjoyable experience!

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Business Response:

Dear Jennifer, The service provider you are referring to is no longer on the staff at Visions Spa Salon but we can assure you that the product you received is Xtreme Lash. We do have another Xtreme Lash Stylist who does amazing lashes! Please give one of our managers a call and we would be happy to discuss this further with you. Thank you for your feedback!
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I had a bad experience with a spa foot treatment by Lindsay. She is poorly skilled and unprofessional. The spa itself was a disappointment - too austere (almost depressing) and poorly taken care of (the bathroom needed attention).

1
★☆☆☆☆

I had a bad experience with a spa foot treatment by Lindsay. She is poorly skilled and unprofessional. The spa itself was a disappointment - too austere (almost depressing) and poorly taken care of (the bathroom needed attention).

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1 out of 1 people found this review helpful.

.

I had the golf ball massage and I am so very happy and relaxed now. The massage therapist found knots in my back that I didn't even know I had. If you've never heard of the golf ball massage, it's a lot like a hot stone masage, except they heat the golf balls. H-E-A-V-E-N!!

PROS: the golf ball massage
CONS: It's in Novi and the road costruction and the drive can make you tense!

5
★★★★★

I had the golf ball massage and I am so very happy and relaxed now. The massage therapist found knots in my back that I didn't even know I had. If you've never heard of the golf ball massage, it's a lot like a hot stone masage, except they heat the golf balls. H-E-A-V-E-N!!

PROS: the golf ball massage
CONS: It's in Novi and the road costruction and the drive can make you tense!

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Latest reviews from Citysearch.

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The pedicure at Visions is the BEST pedicure I've ever had!!! They do an initial foot soak over a standard pedicure tub, but that doesn't last long and then the best part comes! You are escorted to an extremely comfortable leather

6
★★★★★

The pedicure at Visions is the BEST pedicure I've ever had!!! They do an initial foot soak over a standard pedicure tub, but that doesn't last long and then the best part comes! You are escorted to an extremely comfortable leather

Pros: pedicure

Message from Visions Spa Salon

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More about Visions Spa Salon

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