Sheldon Cleaners

★☆☆☆☆
  • 3000 Breton Rd SE

    Kentwood, MI 49512

    Map & Directions
  • 616-957-4000

About Sheldon Cleaners

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These people replaced my comforter with a coverlet and thought I wouldn't notice and then denied that they did anything wrong and refused to answer questions regarding the incident.

I took my comforter, a very thick expensive comforter in to Sheldon to have it dry cleaned for a spring refresher. I owned the comforter for three months. No stains on it, just needed refreshing. When I came back for my comforter they claimed that it wasn't dry yet. I wanted to know if they had laundered the comforter instead of dry cleaning it. They stated that it needed to be re-cleaned. I couldn't understand that because there were no stains on it. Two days later when my comforter was finally "ready" I went in to pick it up and it was no longer a comforter, it was a coverlet. It wasn't until now that I figured out what they actually did. I didn't realize they made that comforter in a coverlet style until I just saw one on the internet. Now I know what happened to my comforter. They obviously switched it with someone else's or purchased the coverlet to cover up the damage they did to my comforter. That would certainly account for the five days it took to get it back. Never again.

1
★☆☆☆☆

These people replaced my comforter with a coverlet and thought I wouldn't notice and then denied that they did anything wrong and refused to answer questions regarding the incident.

I took my comforter, a very thick expensive comforter in to Sheldon to have it dry cleaned for a spring refresher. I owned the comforter for three months. No stains on it, just needed refreshing. When I came back for my comforter they claimed that it wasn't dry yet. I wanted to know if they had laundered the comforter instead of dry cleaning it. They stated that it needed to be re-cleaned. I couldn't understand that because there were no stains on it. Two days later when my comforter was finally "ready" I went in to pick it up and it was no longer a comforter, it was a coverlet. It wasn't until now that I figured out what they actually did. I didn't realize they made that comforter in a coverlet style until I just saw one on the internet. Now I know what happened to my comforter. They obviously switched it with someone else's or purchased the coverlet to cover up the damage they did to my comforter. That would certainly account for the five days it took to get it back. Never again.

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