Max's Service Appliance & TV

★★★☆☆
  • 135 E State St

    Traverse City, MI 49684

    Map & Directions
  • 231-947-6830

About Max's Service Appliance & TV

Hours
SA 08:00-17:00

Shopping

Shopping
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3130 S Airport Rd W Traverse City, MI

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2.75 4
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.

There is NO service with Max's Service. Don't have them work on your Sub Zero or Wolf stove they break it more than they fix it, then feel they are the kings of the appliance business, and don't make up for their constant mistakes. Thankfully Subzero did and corrected everything they have messed up on my appliances over the last several years. Service department is totally useless. Good dog and pony show though. Better to go to the big box stores! I cannot believe I am saying that, but Max's Service is that BAD!

1
★☆☆☆☆

There is NO service with Max's Service. Don't have them work on your Sub Zero or Wolf stove they break it more than they fix it, then feel they are the kings of the appliance business, and don't make up for their constant mistakes. Thankfully Subzero did and corrected everything they have messed up on my appliances over the last several years. Service department is totally useless. Good dog and pony show though. Better to go to the big box stores! I cannot believe I am saying that, but Max's Service is that BAD!

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Excellent experience. Prices were good, service was great. Delivered and installed by professionals. I like the location and the fact that it is not a big box store where no one cares.

5
★★★★★

Excellent experience. Prices were good, service was great. Delivered and installed by professionals. I like the location and the fact that it is not a big box store where no one cares.

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Although this is a local company, the service was HORRIBLE. They are way OVERPRICED, and the salespeople acted as if you were priveleged to be in the store. I found them to be very unhelpful and downright cocky (particularly one by the name of Barry). They made many mistakes with my appliance order and when confronted with the issues, they told me that if I was not satisfied with thier service that I was better off going to Sears. They actually delivered a broken appliance and then it took them more than a month to get a suitable replacement. STAY AWAY FROM MAX'S APPLIANCE

0
★☆☆☆☆

Although this is a local company, the service was HORRIBLE. They are way OVERPRICED, and the salespeople acted as if you were priveleged to be in the store. I found them to be very unhelpful and downright cocky (particularly one by the name of Barry). They made many mistakes with my appliance order and when confronted with the issues, they told me that if I was not satisfied with thier service that I was better off going to Sears. They actually delivered a broken appliance and then it took them more than a month to get a suitable replacement. STAY AWAY FROM MAX'S APPLIANCE

Cons: 1. too expensive 2. very cocky salespeople 3. SLOW SERVICE

.

Max's Service has been a part of downtown Traverse City for a long time. There's a reason for that. They stand behind every appliance they sell. Their staff is incrediably friendly and helpful. They offer delivery and also service after the sale. That in itself makes it worth the fact that their prices may be a little higher than the big box stores. It is worth it to know that the item you buy, if you ever have a problem with it, will be taken care of. And the nice thing is the Max's sales team are very committed to their job (they don't have a high turn over there) which means you can go back to the same salesperson whether it's because you're having a problem or because you want to buy another new appliance. Their service guys are also very efficient.

PROS: Downtown location, great selection, knowledgable staff
CONS:

4
★★★★☆

Max's Service has been a part of downtown Traverse City for a long time. There's a reason for that. They stand behind every appliance they sell. Their staff is incrediably friendly and helpful. They offer delivery and also service after the sale. That in itself makes it worth the fact that their prices may be a little higher than the big box stores. It is worth it to know that the item you buy, if you ever have a problem with it, will be taken care of. And the nice thing is the Max's sales team are very committed to their job (they don't have a high turn over there) which means you can go back to the same salesperson whether it's because you're having a problem or because you want to buy another new appliance. Their service guys are also very efficient.

PROS: Downtown location, great selection, knowledgable staff
CONS:

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