VCA Countryside Animal Hospital of Howell

★★★★☆
  • 2745 E Grand River Ave

    Howell, MI 48843

    Map & Directions
  • 517-225-6627

About VCA Countryside Animal Hospital of Howell

Categories
  • Veterinarians
  • Emergency Vets
Hours
M-Th 9am-8pm, F 9am-5pm, Sa 9am-3pm, Su Closed
Associations
  • AAHA (American Animal Hospital Association)
Keywords
  • veterinarian
  • animal hospital
  • animal clinic
  • VCA
  • veterinary hospital
  • pet clinic
  • vet in
  • pet hospital
  • vet clinic
Payment Options
  • American Express
  • Cash
  • Check
  • Discover
  • MasterCard
  • Visa
Brands
  • Cats
  • Dogs
  • Birds
  • Small Mammals
  • Exotic Pets
Services
  • Advanced Care Services
  • Allergy & Itchy Skin Care
  • Chemotherapy
  • Dentistry
  • Dermatology
  • Diabetes Care
  • Diagnostics
  • Diet & Nutrition
  • Digital Radiology
  • Disease Treatment
  • General Care
  • In-House Lab & Pharmacy
  • Medications/Prescriptions
  • Microchipping
  • Ophthalmology
  • Parasite Control
  • Pet Counseling
  • Pet Wellness Exams
  • Physical Examinations
  • Preventive Care
  • Primary Care
  • Puppy & Kitten Wellness
  • Reproductive Medicine
  • Senior Pet Wellness
  • Spay & Neuter
  • Ultrasound
  • Urology
  • Vaccinations
  • Weight Loss Programs

Pets & Animals

Pets & Animals
More choices in Howell:
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Woodland Animal Hospital

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4.2 5
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.

We've been taking our pets to Countryside for many years. They are wonderful, friendly and professional. It's a small and busy clinic, but it's worth it.

5
★★★★★

We've been taking our pets to Countryside for many years. They are wonderful, friendly and professional. It's a small and busy clinic, but it's worth it.

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Overall, this is a very good veterinary practice. I've liked all of the vets who have seen my cat. They all seemed very knowledgeable and professional. However, there are problems that I have with this place. I've noticed every time we go there, the front desk staff is very busy, between answering calls and helping people who are coming in. When we have an appointment, we usually get in very quickly. However, if I just walk in to pick up a bag of cat food that I ordered, I sometimes have to wait 10-15 minutes for them to just run into the back and grab the food for me. Also, when I call, I'm sometimes put on hold for long periods of time. If they had more staff, I don't think this would be such a problem. I routinely have to order special prescription cat food from them, and it's gotten to be such a hassle whenever I call to order it and whenever I go to pick it up. At the time I'm writing this, my cat's food has been back-ordered for 3 weeks, she's now completely out of food, and basically I was told by this office that it's MY problem. I know there's nothing they can do about it being back-ordered, but they could call around to find some, or they could order another brand other than Hill's. However, I believe they are just plain too busy to deal with it. I'm seriously thinking about trying to find a smaller veterinary clinic with better customer service.

3
★★★☆☆

Overall, this is a very good veterinary practice. I've liked all of the vets who have seen my cat. They all seemed very knowledgeable and professional. However, there are problems that I have with this place. I've noticed every time we go there, the front desk staff is very busy, between answering calls and helping people who are coming in. When we have an appointment, we usually get in very quickly. However, if I just walk in to pick up a bag of cat food that I ordered, I sometimes have to wait 10-15 minutes for them to just run into the back and grab the food for me. Also, when I call, I'm sometimes put on hold for long periods of time. If they had more staff, I don't think this would be such a problem. I routinely have to order special prescription cat food from them, and it's gotten to be such a hassle whenever I call to order it and whenever I go to pick it up. At the time I'm writing this, my cat's food has been back-ordered for 3 weeks, she's now completely out of food, and basically I was told by this office that it's MY problem. I know there's nothing they can do about it being back-ordered, but they could call around to find some, or they could order another brand other than Hill's. However, I believe they are just plain too busy to deal with it. I'm seriously thinking about trying to find a smaller veterinary clinic with better customer service.

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.

This is a very nice, clean and responsible vet. They were always very helpful.

My only concern was the pricing. It was getting a bit too much for us to afford with several animals so we switched vets.

3
★★★☆☆

This is a very nice, clean and responsible vet. They were always very helpful.

My only concern was the pricing. It was getting a bit too much for us to afford with several animals so we switched vets.

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This is a great place to take your pet. We started taking our dog here when we moved into the area and are very happy with the services received. He has a lot of health problems and they did a great job with him. The staff is very friendly and knowlegable. The service is quick, appointments are usually avaiable. The facility is clean and has good parking.

5
★★★★★

This is a great place to take your pet. We started taking our dog here when we moved into the area and are very happy with the services received. He has a lot of health problems and they did a great job with him. The staff is very friendly and knowlegable. The service is quick, appointments are usually avaiable. The facility is clean and has good parking.

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.

This is a wonderful vet clinic for any pet you may have. I was a long time customer until moving and would highly recommend them to anyone in the area if they weren't so far away I would continue to drive there that is how great you will be treated. They are friendly, caring and efficent. They have went out of their way to assit me and be helpful. They also call you pet by name which is a nice touch.

PROS: Friendly, caring and the best service around
CONS:

5
★★★★★

This is a wonderful vet clinic for any pet you may have. I was a long time customer until moving and would highly recommend them to anyone in the area if they weren't so far away I would continue to drive there that is how great you will be treated. They are friendly, caring and efficent. They have went out of their way to assit me and be helpful. They also call you pet by name which is a nice touch.

PROS: Friendly, caring and the best service around
CONS:

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1 out of 1 people found this review helpful.

Message from VCA Countryside Animal Hospital of Howell

VCA Countryside Animal Hospital of Howell is a veterinary facility based in Howell, MI where your pet's health is our top priority and excellent service is our goal.

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