terrible service and manager
1
By
Jerry g.
Murray's Discount Auto Store
I walked in to the store and I was not greeted, when I went up to the cash register to ask to purchase 4 Autorama tickets I was sold 4 adult tickets. Not knowing what the prices were I paid the $15.00 per ticket. I walked out flabbergasted about the prices. I was told by my friend that were with me that children were $4.00 per ticket. When I went in and asked to get it adjusted the lady that was working there told me that I didn't ask for children tickets , then she got smart with me said she isn't a mind reader. I told her that there should have been a sign up like there is at the venue so that we can have the correct information. The sign was tucked away next to the register. That is the way to up-sell , and I still got screwed my youngest was 6yrs old and he was supposed to be free. I had to get my friend to go in there and buy the tickets because she wouldn't sell me the right ones after she gave me the money back. I went from $60 to $27 and it was supposed to be $23 because i saw the sign at the show that said children 6 under free!!! The female manager at this store is very rude, and know nothing about customer service. And I am convinced that she didn't have the sign up so that exactly what happened to me would happen to others so she could show more profit in the store.
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