Buskirk Lumber

★★☆☆☆
  • 319 Oak St

    Freeport, MI 49325

    Map & Directions
  • 616-765-5103

Automotive

Automotive
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The purpose of a receptionist is to direct your call and help with general questions, she directed you to this Sam character, who could have helped you with your questions. Sounds like you choose not to follow up with him. And I can't help but notice you say your hometown is Freeport, which is where Buskirk Lumber happens to be located. So was it really like being raped? Being asked to drive your ONE log no more than 5 miles? Ridiculous accusations can really hurt a business.

5
★★★★★

The purpose of a receptionist is to direct your call and help with general questions, she directed you to this Sam character, who could have helped you with your questions. Sounds like you choose not to follow up with him. And I can't help but notice you say your hometown is Freeport, which is where Buskirk Lumber happens to be located. So was it really like being raped? Being asked to drive your ONE log no more than 5 miles? Ridiculous accusations can really hurt a business.

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Called to get acquainted with how trees are harvested and sold. When asked about how to estimate a value of a tree, the receptionist was evasive and said that they don't give out prices over the phone (must be a BIG INDUSTRY secret). At first she referenced speaking with a rep. by the name of Sam, but then she said that he "would have to see it" (the tree). When I asked if that meant driving the cut tree(s) all the way to their office bearing the travel/hauling expense and no idea of any "ball park" value to expect, and therefore being in a "position" not altogether unlike the recipient of a prison rape, her answer was... "yeah, pretty much." Nice business. Think I'll pass. Can't really say I'll miss these guys when they go out of business. No stars. Customer service is a negative value.

1
★☆☆☆☆

Called to get acquainted with how trees are harvested and sold. When asked about how to estimate a value of a tree, the receptionist was evasive and said that they don't give out prices over the phone (must be a BIG INDUSTRY secret). At first she referenced speaking with a rep. by the name of Sam, but then she said that he "would have to see it" (the tree). When I asked if that meant driving the cut tree(s) all the way to their office bearing the travel/hauling expense and no idea of any "ball park" value to expect, and therefore being in a "position" not altogether unlike the recipient of a prison rape, her answer was... "yeah, pretty much." Nice business. Think I'll pass. Can't really say I'll miss these guys when they go out of business. No stars. Customer service is a negative value.

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0 out of 1 people found this review helpful.

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We sold timber to this place and they ripped us off. We have sold lots of timber in the past for price per tree. Well they came along and Karen Healy told us that it is better to sell it by the board foot you get more money for it. In the past, we would sell a tree for 50-100 per tree, usually $100. This time we only got 10 cents a board foot. I know that timber is going for more than that. We made $354 for 8-10 trees. We could have made more than that in firewood.

0
★☆☆☆☆

We sold timber to this place and they ripped us off. We have sold lots of timber in the past for price per tree. Well they came along and Karen Healy told us that it is better to sell it by the board foot you get more money for it. In the past, we would sell a tree for 50-100 per tree, usually $100. This time we only got 10 cents a board foot. I know that timber is going for more than that. We made $354 for 8-10 trees. We could have made more than that in firewood.

Cons: they are crooks

 

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