Focus Optical

I stopped into Focus Optical today, and I was completely shocked by the level of service I received. First, they made me totally at ease with my first experience with an eye exam. The doctor was very detailed in their exam and talk me

Both myself and wife have been customers of Focus Optical for nearly 10 years and have constantly received superior service from Tom who I believe is the owner. If we could give them 6 stars we would.

As an example of superior service,

Stay away!
They were two weeks late in delivering my prescription sunglasses, then it turns out they flat-out lied to me about how much VSP would reimburse me.

VSP reimbursed me $100 less than what this store told me they would. When I

I was so surprised when I went here! I only went to this small optical center b/c I was trying to save some money on exam/contacts (which I did!) but it was the customer service that has me coming back! I've only met 2 of the people that work there (I think its just 3 or 4 people total) but they were great! They were professional but at the same time, extremely cool - Did not hassle me at all when I needed to exchange brands of contacts, gave me lots of trial lenses, stayed open a few minutes late waiting for me to arrive!, etc. No stuffiness like you get sometimes at D.O.C. Just good, old-fashioned mannered men! =) Yaahh for cheap contacts lol.

Pros: Staff, Prices, Wait

Cons: Nothing