Alderman Soozee - Center For Pediatrics & Adlcnt

We chose this medical center but its service is becoming worse and worse, and couldn't be worst recently.

They really give me a big headache in my son's recent
visit.

The first one was on 3/11/2008. My son felt throat pain
and ear pain. My insurance denied because this center
sent a damn wrong procedure code. I spend weeks talk to them and my insurance company to deal with it.

The second time was on 4/17/2008 for Routine immunizations. my insurance denied because they sent
the bill with my son's wrong age. What is going on with them?

The third on was also on 4/17/2008. I called the appointment for "Routine Well Child Care Exam"
and I actually checked with my insurance for the coverage for a peace of mind. However, the bills come me again since what they called "Routine exam" were not covered by my insurance company.

I called the office manager, Suze, about the bill, she said I need to talk to Margaret about the billing. When I called her, she is very impatience and rude. I asked her why the "Routine Well Child Care Exam" is so difference from the doctor and my insurance company, she hang up the phone.

My fellow citizens, Have you met a doctor or a doctor's office like this? I'm definitely change a doctor for my son.
Get rid of this office.

The waiting time is way too long not only in the waiting room also in the Dr. room. My favorite Dr. there is Dr. Arens as he is easy to talk to and takes the time to listen. I have been there for over 6 years. The only reason I kept using their practice is ability to get my child in within an hour (but then you wait in the office for another hour :( ). I had a couple of bad experiences at this practice; one has to do with billing and the other one has to do with a mis-diagnosis .
I am currently looking for another practice.

My children have been going to the practice for the past six years. While I do feel the care is good, I am unsatisfied with the amount of turnover in physicians. It seems that just as we build a rapport with a physician, he/she leaves the practice, often unexpectedly. Our current favorites are Dr. Muller and Dr. Hannish. Both are very responsive, proactive and professional. Loved Nurse Practitioner Vicki!

When I first started taking my newborn there I wanted to see all the doctors so each appt. I alternated. I did find that one was my preferred so I basically stick with her. I didn't find the others "snooty" but it was as if they didn't have time for me. As a new mom, I found I was calling after hours quite a lot and my biggest problem was with those on call. Their phone demeanor is HORRIBLE, but the information is fine, so you just have to get past their attitude after hours. But my treatment with my preferred doctor is great.

When my child needs to be seen we always get in within an hour. which is great. However, what I dislike most about this practice is how the doctors appear to be snooty and don't really listen to my questions and concerns. I have seen a number of the doctors there and this has been the case nearly every time. Also, expect to wait in one of the rooms for at least a half hour before the doctor comes in.

the doctors are pretty nice but between the waiting room and then in the room we have never left sooner than two hours. with 3 small kids that is to long

PROS:
CONS: two long to wait

I've been taking my son there since he was born, and I am very happy with the place. I have a few favorite doctors and I deal with them all the time. Sometimes they are open on Saturdays.

I highly recommend the Center for Pediatric and Adolescent Medicine. All the doctors are excellent and the staff is wonderful. I am always able to get my children in for an appointment, usually within an hour if they need to be seen right away. They have a separate well-child and sick-child waiting room and if your child may possibly have something very contagious they will let you come in the back door so as not to infect other children. The doctors make time to answer all your questions, and make sure your child is progressing developmentally as well as physically healthy.

My 2 little ones have been going there for the past 6 and 3 years and it is a pleasure working with her! I like the fact they have a sick and well waiting room.

I have been taking my daughter to this doctor's office since she was 3 days old. They have a split waiting room for healthy kids and sick kids. Dr. Frantz is the best doctor in the group, in my opinion. She is very knowledgeable, funny and good to my daughter. The nurses are very good and know what they are doing. The shots situation is never easy, but they make it a very quick thing and you are out the door. I highly recommend the entire office for your children.