Center For Pediatrics

★★★☆☆

About Center For Pediatrics

Hours
Mon - Fri, 8am - 5pm; Sat, Sun, closed

Health & Medical

Health & Medical
More choices in Troy:
Resultset_next

Southern Health Associates

801 S Franklin Dr Troy, AL

2.9231 13
Hi! Sign in to let us know how Center For Pediatrics was?
Write a Review
.

This medical practice has destroyed my credit through their fraudulent billing practices. I have never been in their office or even had any contact with them. I began getting calls from a collection agency threatening me over a $110 bill that they claimed that I owed. When I called the practice to try and find out why a collection agency is hounding me for a bill that I did not incurr, the office manager, Suzie, hung up on me. If I were you, I would have nothing to do with this medical practice, but that may not prevent them from billing you anyway.

1
★☆☆☆☆

This medical practice has destroyed my credit through their fraudulent billing practices. I have never been in their office or even had any contact with them. I began getting calls from a collection agency threatening me over a $110 bill that they claimed that I owed. When I called the practice to try and find out why a collection agency is hounding me for a bill that I did not incurr, the office manager, Suzie, hung up on me. If I were you, I would have nothing to do with this medical practice, but that may not prevent them from billing you anyway.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I think these doctors are wonderful. I have seen every doctor in the office for 3 years now and wouldn't take my kids anywhere else.

As a rebuttal to the previous negative statements: 1. The doctors are very up front about the wait time being lengthier during physical season and recommend expecting longer waits during this time. The rest of the year, the wait is usually only 10 minutes. 2. Its unfortunate that billing errors were made, but it happens at every doctors office. To say that the office should be closed due to this is a little extreme.

Overall these doctors are smart, trustworthy and incredibly professional. Im comfortable calling on them day or night. The receptionists know my children by name and are always courteous and kind to them. They are always able to fit my sick child in as soon as possible which is incredibly important to me. They are also open on Saturdays for urgent care needs. This is a top notch office.

5
★★★★★

I think these doctors are wonderful. I have seen every doctor in the office for 3 years now and wouldn't take my kids anywhere else.

As a rebuttal to the previous negative statements: 1. The doctors are very up front about the wait time being lengthier during physical season and recommend expecting longer waits during this time. The rest of the year, the wait is usually only 10 minutes. 2. Its unfortunate that billing errors were made, but it happens at every doctors office. To say that the office should be closed due to this is a little extreme.

Overall these doctors are smart, trustworthy and incredibly professional. Im comfortable calling on them day or night. The receptionists know my children by name and are always courteous and kind to them. They are always able to fit my sick child in as soon as possible which is incredibly important to me. They are also open on Saturdays for urgent care needs. This is a top notch office.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I have been taking my daughter there for four months, since she was born, I have only been for well-baby check-ups and have never been out of there in less than two hours. Once I was there for three hours. They do not consider that there are parents that work full time and that we have to get back to work. We should not need to take a day off of work for a well-baby visit. I also heard my doctor bad-mouth a parent in the hallway becuase she compalined about the wait. VERY unprofessional and inconsiderate. I am in the process of finding a different office because of this - I do not think that they are bad doctors, but I am sure that there are doctors out there that are more considerate of time and the comfort of our little babies who shoudl not have to wait and wait for hours just to be seen for 10 minutes and then get shots and leave.

1
★☆☆☆☆

I have been taking my daughter there for four months, since she was born, I have only been for well-baby check-ups and have never been out of there in less than two hours. Once I was there for three hours. They do not consider that there are parents that work full time and that we have to get back to work. We should not need to take a day off of work for a well-baby visit. I also heard my doctor bad-mouth a parent in the hallway becuase she compalined about the wait. VERY unprofessional and inconsiderate. I am in the process of finding a different office because of this - I do not think that they are bad doctors, but I am sure that there are doctors out there that are more considerate of time and the comfort of our little babies who shoudl not have to wait and wait for hours just to be seen for 10 minutes and then get shots and leave.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

We chose this medical center but its service is becoming worse and worse, and couldn't be worst recently.

They really give me a big headache in my son's recent
visit.

The first one was on 3/11/2008. My son felt throat pain
and ear pain. My insurance denied because this center
sent a damn wrong procedure code. I spend weeks talk to them and my insurance company to deal with it.

The second time was on 4/17/2008 for Routine immunizations. my insurance denied because they sent
the bill with my son's wrong age. What is going on with them?

The third on was also on 4/17/2008. I called the appointment for "Routine Well Child Care Exam"
and I actually checked with my insurance for the coverage for a peace of mind. However, the bills come me again since what they called "Routine exam" were not covered by my insurance company.

I called the office manager, Suze, about the bill, she said I need to talk to Margaret about the billing. When I called her, she is very impatience and rude. I asked her why the "Routine Well Child Care Exam" is so difference from the doctor and my insurance company, she hang up the phone.

My fellow citizens, Have you met a doctor or a doctor's office like this? I'm definitely change a doctor for my son.
Get rid of this office.

1
★☆☆☆☆

We chose this medical center but its service is becoming worse and worse, and couldn't be worst recently.

They really give me a big headache in my son's recent
visit.

The first one was on 3/11/2008. My son felt throat pain
and ear pain. My insurance denied because this center
sent a damn wrong procedure code. I spend weeks talk to them and my insurance company to deal with it.

The second time was on 4/17/2008 for Routine immunizations. my insurance denied because they sent
the bill with my son's wrong age. What is going on with them?

The third on was also on 4/17/2008. I called the appointment for "Routine Well Child Care Exam"
and I actually checked with my insurance for the coverage for a peace of mind. However, the bills come me again since what they called "Routine exam" were not covered by my insurance company.

I called the office manager, Suze, about the bill, she said I need to talk to Margaret about the billing. When I called her, she is very impatience and rude. I asked her why the "Routine Well Child Care Exam" is so difference from the doctor and my insurance company, she hang up the phone.

My fellow citizens, Have you met a doctor or a doctor's office like this? I'm definitely change a doctor for my son.
Get rid of this office.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

The waiting time is way too long not only in the waiting room also in the Dr. room. My favorite Dr. there is Dr. Arens as he is easy to talk to and takes the time to listen. I have been there for over 6 years. The only reason I kept using their practice is ability to get my child in within an hour (but then you wait in the office for another hour :( ). I had a couple of bad experiences at this practice; one has to do with billing and the other one has to do with a mis-diagnosis .
I am currently looking for another practice.

2
★★☆☆☆

The waiting time is way too long not only in the waiting room also in the Dr. room. My favorite Dr. there is Dr. Arens as he is easy to talk to and takes the time to listen. I have been there for over 6 years. The only reason I kept using their practice is ability to get my child in within an hour (but then you wait in the office for another hour :( ). I had a couple of bad experiences at this practice; one has to do with billing and the other one has to do with a mis-diagnosis .
I am currently looking for another practice.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

My children have been going to the practice for the past six years. While I do feel the care is good, I am unsatisfied with the amount of turnover in physicians. It seems that just as we build a rapport with a physician, he/she leaves the practice, often unexpectedly. Our current favorites are Dr. Muller and Dr. Hannish. Both are very responsive, proactive and professional. Loved Nurse Practitioner Vicki!

3
★★★☆☆

My children have been going to the practice for the past six years. While I do feel the care is good, I am unsatisfied with the amount of turnover in physicians. It seems that just as we build a rapport with a physician, he/she leaves the practice, often unexpectedly. Our current favorites are Dr. Muller and Dr. Hannish. Both are very responsive, proactive and professional. Loved Nurse Practitioner Vicki!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

When I first started taking my newborn there I wanted to see all the doctors so each appt. I alternated. I did find that one was my preferred so I basically stick with her. I didn't find the others "snooty" but it was as if they didn't have time for me. As a new mom, I found I was calling after hours quite a lot and my biggest problem was with those on call. Their phone demeanor is HORRIBLE, but the information is fine, so you just have to get past their attitude after hours. But my treatment with my preferred doctor is great.

4
★★★★☆

When I first started taking my newborn there I wanted to see all the doctors so each appt. I alternated. I did find that one was my preferred so I basically stick with her. I didn't find the others "snooty" but it was as if they didn't have time for me. As a new mom, I found I was calling after hours quite a lot and my biggest problem was with those on call. Their phone demeanor is HORRIBLE, but the information is fine, so you just have to get past their attitude after hours. But my treatment with my preferred doctor is great.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

When my child needs to be seen we always get in within an hour. which is great. However, what I dislike most about this practice is how the doctors appear to be snooty and don't really listen to my questions and concerns. I have seen a number of the doctors there and this has been the case nearly every time. Also, expect to wait in one of the rooms for at least a half hour before the doctor comes in.

2
★★☆☆☆

When my child needs to be seen we always get in within an hour. which is great. However, what I dislike most about this practice is how the doctors appear to be snooty and don't really listen to my questions and concerns. I have seen a number of the doctors there and this has been the case nearly every time. Also, expect to wait in one of the rooms for at least a half hour before the doctor comes in.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

the doctors are pretty nice but between the waiting room and then in the room we have never left sooner than two hours. with 3 small kids that is to long

PROS:
CONS: two long to wait

2
★★☆☆☆

the doctors are pretty nice but between the waiting room and then in the room we have never left sooner than two hours. with 3 small kids that is to long

PROS:
CONS: two long to wait

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I've been taking my son there since he was born, and I am very happy with the place. I have a few favorite doctors and I deal with them all the time. Sometimes they are open on Saturdays.

4
★★★★☆

I've been taking my son there since he was born, and I am very happy with the place. I have a few favorite doctors and I deal with them all the time. Sometimes they are open on Saturdays.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I highly recommend the Center for Pediatric and Adolescent Medicine. All the doctors are excellent and the staff is wonderful. I am always able to get my children in for an appointment, usually within an hour if they need to be seen right away. They have a separate well-child and sick-child waiting room and if your child may possibly have something very contagious they will let you come in the back door so as not to infect other children. The doctors make time to answer all your questions, and make sure your child is progressing developmentally as well as physically healthy.

5
★★★★★

I highly recommend the Center for Pediatric and Adolescent Medicine. All the doctors are excellent and the staff is wonderful. I am always able to get my children in for an appointment, usually within an hour if they need to be seen right away. They have a separate well-child and sick-child waiting room and if your child may possibly have something very contagious they will let you come in the back door so as not to infect other children. The doctors make time to answer all your questions, and make sure your child is progressing developmentally as well as physically healthy.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

My 2 little ones have been going there for the past 6 and 3 years and it is a pleasure working with her! I like the fact they have a sick and well waiting room.

4
★★★★☆

My 2 little ones have been going there for the past 6 and 3 years and it is a pleasure working with her! I like the fact they have a sick and well waiting room.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I have been taking my daughter to this doctor's office since she was 3 days old. They have a split waiting room for healthy kids and sick kids. Dr. Frantz is the best doctor in the group, in my opinion. She is very knowledgeable, funny and good to my daughter. The nurses are very good and know what they are doing. The shots situation is never easy, but they make it a very quick thing and you are out the door. I highly recommend the entire office for your children.

4
★★★★☆

I have been taking my daughter to this doctor's office since she was 3 days old. They have a split waiting room for healthy kids and sick kids. Dr. Frantz is the best doctor in the group, in my opinion. She is very knowledgeable, funny and good to my daughter. The nurses are very good and know what they are doing. The shots situation is never easy, but they make it a very quick thing and you are out the door. I highly recommend the entire office for your children.

Was this review helpful to you?
Ratings_icons Ratings_icons

 

Wait, you're the expert.

If you've been to or used Center For Pediatrics, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review