Guildcrafters Quilt Shop

★★★★☆
  • 2600 Twelve Mile Rd

    Berkley, MI 48072

    Map & Directions
  • 248-541-8545

3.6 5
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Guildcrafters is my favorite quilt shop!! The fabric selection is terrific and the ideas abundant!! I always have a great experience when I visit and the staff is always so helpful. Thanks for the pleasant experience whenever I visit.

5
★★★★★

Guildcrafters is my favorite quilt shop!! The fabric selection is terrific and the ideas abundant!! I always have a great experience when I visit and the staff is always so helpful. Thanks for the pleasant experience whenever I visit.

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I am giving this shop 1 star simply because giving it none is not an option. I have visited this shop several times now, and find it to contain the most unfriendly and unhelpful shopkeepers I have ever met. Both times I have come in with questions and hoping to buy materials, and both times I have been completely ignored and/or practically insulted by the staff. Each time I was the only patron in the store, and my presence was not even acknowledged. I will not be visiting this shop again. I find it a bit ironic that their ??main goal is to teach, promote, and preserve the passion,? yet they don??t have the decency to even greet their potential customers.

0
★☆☆☆☆

I am giving this shop 1 star simply because giving it none is not an option. I have visited this shop several times now, and find it to contain the most unfriendly and unhelpful shopkeepers I have ever met. Both times I have come in with questions and hoping to buy materials, and both times I have been completely ignored and/or practically insulted by the staff. Each time I was the only patron in the store, and my presence was not even acknowledged. I will not be visiting this shop again. I find it a bit ironic that their ??main goal is to teach, promote, and preserve the passion,? yet they don??t have the decency to even greet their potential customers.

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new location (address in listing is incorrect) is bright and beautiful; helpful, friendly staff, best fabric selection in the area!

2
★★★★★

new location (address in listing is incorrect) is bright and beautiful; helpful, friendly staff, best fabric selection in the area!

Pros: excellent variety of fabric and supplies; open seven days a week

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Located in a house that was converted to a cute quilt shop in Berkley. The carry a large variety of fabrics, so there is something for everyone from Brights to Thimbleberry. Always display samples of quilts you can make or take classes to learn. I never leave this store without some beautiful fabrics,. If you are a quilter, you must stop by soon and check them out for yourself.

5
★★★★★

Located in a house that was converted to a cute quilt shop in Berkley. The carry a large variety of fabrics, so there is something for everyone from Brights to Thimbleberry. Always display samples of quilts you can make or take classes to learn. I never leave this store without some beautiful fabrics,. If you are a quilter, you must stop by soon and check them out for yourself.

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This store does not cater to new quilters or new customers in general. Poor customer service...the worst I've dealt with in a long time. Are quick to take your money but will not let you participate in the incentive program if they don't deem you a frequent shopper - the rules of their program change every time I visit. They have a good selection of items but it's not worth the hassle. Try a reputable online dealer instead. I will not be returning to this store.

1
★★☆☆☆

This store does not cater to new quilters or new customers in general. Poor customer service...the worst I've dealt with in a long time. Are quick to take your money but will not let you participate in the incentive program if they don't deem you a frequent shopper - the rules of their program change every time I visit. They have a good selection of items but it's not worth the hassle. Try a reputable online dealer instead. I will not be returning to this store.

Pros: bright fabrics, high quality sample quilts

Cons: ambience, customer service, unfriendly & unattentive employees

 

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