Best Buy

★☆☆☆☆
  • 2577 N US Highway 31 S

    Traverse City, MI 49684

    Map & Directions
  • 231-929-2388

About Best Buy

Categories
  • Consumer Electronics Stores
  • Computer Hardware
  • Camera Stores
  • Household Appliances
  • Telephone Service
Hours
M-Sa 10am-9pm, Su 11am-8pm
Special Offer
Hot Deals on Electronics

Shopping

Shopping
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Specialty Shops and Services
Best Buy Categories
Magnolia Design Center Products
Magnolia Home Theater Products
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    I flew into Traverse City to visit my father in the hospital. \r\nI foolishly left my laptop in my luggage, padded with clothing on both sides. When I unpacked my bags I saw that they were arranged differently than when I left and my laptop screen was broken.\r\nI went to Best Buy because I had bought my laptop at another location. \r\nThe sales staff were rude to me, not wanting to help once they realized I didn't just want to buy a new laptop.\r\nTheir so-called ""geek squad"" was also heavy into selling me a new one. They said it would take at least 3 weeks to repair and cost over $300. I realize this kind of breakage is not covered under warranty, but this seems a bit excessive for a laptop that cost less than $600.\r\n\r\nI called several local places and found one that would look at my laptop for free, and they quoted me $120.00 for a used screen that looked better than my old one. They had me up and running overnight.\r\nToo bad Best Buy doesn't want to do service on what they sell, at least someone does.

    0
    ★☆☆☆☆

    I flew into Traverse City to visit my father in the hospital. \r\nI foolishly left my laptop in my luggage, padded with clothing on both sides. When I unpacked my bags I saw that they were arranged differently than when I left and my laptop screen was broken.\r\nI went to Best Buy because I had bought my laptop at another location. \r\nThe sales staff were rude to me, not wanting to help once they realized I didn't just want to buy a new laptop.\r\nTheir so-called ""geek squad"" was also heavy into selling me a new one. They said it would take at least 3 weeks to repair and cost over $300. I realize this kind of breakage is not covered under warranty, but this seems a bit excessive for a laptop that cost less than $600.\r\n\r\nI called several local places and found one that would look at my laptop for free, and they quoted me $120.00 for a used screen that looked better than my old one. They had me up and running overnight.\r\nToo bad Best Buy doesn't want to do service on what they sell, at least someone does.

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