Salon Eden

★★★☆☆
  • 502 Townsend St

    Midland, MI 48640

    Map & Directions
  • 989-835-8148

About Salon Eden

Hours
Mon-Thu 9am-7:30pm

Personal Services

Personal Services
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3.0 2
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This a current review compared to one about an experience 10 years ago. Kris (the owner) runs a relaxing and easy going salon serving both women and men. The quality of the cuts, styles and coloring are great. She could easily have a salon in major city and be successful. Very reasonably priced. Great focus on customer satisfaction.

4
★★★★☆

This a current review compared to one about an experience 10 years ago. Kris (the owner) runs a relaxing and easy going salon serving both women and men. The quality of the cuts, styles and coloring are great. She could easily have a salon in major city and be successful. Very reasonably priced. Great focus on customer satisfaction.

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Business Response:

Dear S B and your lovely wife K B Thank you for the great review, it is my pleasure to have you both at SALON EDEN. Look forward to many years of serving the both of you. Kris
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I am 25. I had my hair done for my senior prom at Salon Eden. It was absolutely atrocious. The lady made me pay. So, at 18 years old I had to pay to have my hair done twice in one day. It was a real bank-breaker at that age. The only place that could get me in at such late notice was Fantasic Sam's. So my hair was not half as fancy as I wanted it to be but it was 100 times better than the first place had done it. When my mom called the owner the next day, she refused to give us any compensation. Finally . . . she agreed that I could get my hair cut for free. I definitely declined that offer. I was never going to let them touch my hair again. Although, like I said that was 1998. They could be under different ownership/management.

2
★★☆☆☆

I am 25. I had my hair done for my senior prom at Salon Eden. It was absolutely atrocious. The lady made me pay. So, at 18 years old I had to pay to have my hair done twice in one day. It was a real bank-breaker at that age. The only place that could get me in at such late notice was Fantasic Sam's. So my hair was not half as fancy as I wanted it to be but it was 100 times better than the first place had done it. When my mom called the owner the next day, she refused to give us any compensation. Finally . . . she agreed that I could get my hair cut for free. I definitely declined that offer. I was never going to let them touch my hair again. Although, like I said that was 1998. They could be under different ownership/management.

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Business Response:

the heartbreak of Prom Dear Tonya e. I am sorry you had a bad experience with us...So many times updo's from pictures don't turn out just like the picture...we have all showed a picture to a stylist and been told too much hair , not enough hair, not long enough hair. I know Prom is a very important day in the life of a young lady and I am glad you attended feeling good about your hair style. As i remember you said nothing about being unhappy when you left that day and even tipped my stylist. I do have to say after the fact, the next day...we tried hard to make things right for you and offered you a way of compensating...a hair trim with the owner. I have to say that my respond to this review took some digging through old records to write. Tonya e. I hope you have good memories about the Prom, and that offer of a hair trim still stands...Kris

Message from Salon Eden

Hello and Welcome to SALON EDEN. We are here to make you happy...Over 33 years of experience. We invited you to experience the AVEDA difference. AVEDA hair color is outstanding and makes hair feel like hair. The products are helping us save the earth and give us quality for our dollar..Try the difference...try AVEDA try SAON EDEN

More about Salon Eden

Hair styling for the whole family Excellent color with AVEDA Body waxing Facials Pedicures in a safe sanitary environment And of course it's all AVEDA

 

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