Lifestyles Hot Tubs

★★☆☆☆
  • 42875 Grand River Ave 102

    Novi, MI 48375

    Map & Directions
  • 248-735-2700

About Lifestyles Hot Tubs

Hours
Monday-Saturday 10-7 Sunday 12-5

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The first time I went there the education we received on our hot tub was great. The house we bought came with a Tiger River Spa and didnt know anything about it. We purchased a lot of supplies. I later found the same supplies online for half the cost and before I opened them I tried to take them back for a refund. They don't accept refunds on any unopened chemicals or equipment. If you insist enough they may give you a store credit which we got but it was a hassle. Also another time my spa seemed to stop working. I called and explained the problem and the first diagnosis they came up with is that I could have very well burnt out the motor which would cost more then the entire hot tub cost. I later found out that all I needed was a new filter.I know they do free water testing which is a plus but I just don't trust a business that won't at least try to have competitive pricing or accept returns on their own merchandise. Also, when I had the problem initially with the jets not working it would have cost about $90 for someone to come out and just look at it and at that time she thought it may be beyond repair. That is why I unplugged the power source and plugged it back in and changed the filter and there was no problem.

1
★★☆☆☆

The first time I went there the education we received on our hot tub was great. The house we bought came with a Tiger River Spa and didnt know anything about it. We purchased a lot of supplies. I later found the same supplies online for half the cost and before I opened them I tried to take them back for a refund. They don't accept refunds on any unopened chemicals or equipment. If you insist enough they may give you a store credit which we got but it was a hassle. Also another time my spa seemed to stop working. I called and explained the problem and the first diagnosis they came up with is that I could have very well burnt out the motor which would cost more then the entire hot tub cost. I later found out that all I needed was a new filter.I know they do free water testing which is a plus but I just don't trust a business that won't at least try to have competitive pricing or accept returns on their own merchandise. Also, when I had the problem initially with the jets not working it would have cost about $90 for someone to come out and just look at it and at that time she thought it may be beyond repair. That is why I unplugged the power source and plugged it back in and changed the filter and there was no problem.

Pros: Free water testing/analysis

Cons: Rip off on chemicals and products, automatically thinks problems are worse case scenarios

Message from Lifestyles Hot Tubs

Lifestyles HotSpring Spas is the oldest family owned and operated pool and hot tub dealer in Michigan, since 1968. We sell hot tubs, outdoor furniture, pool and spa chemicals and accessories. We take TRADE-INS! We service all brands of hot tubs! FREE water testing! FREE hot tub test soaks! FREE insurance claim assistance!

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