Jackson Pediatric Assoc

★★★★☆
  • 2100 4th St

    Jackson, MI 49203

    Map & Directions
  • 517-787-4330

About Jackson Pediatric Assoc

Hours
By Appointment

Health & Medical

Health & Medical
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4.0 1
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This is a good group of doctors. Dr. VanSchoick, Dr. Moore and Dr. Raq and there is a nurse practioner also available. My son has seen all of them at one time or another. All the doctors and the nurses are really great, especially Becky. The front office staff can be a bit snooty.
The one thing that really irked me about this place, was the fact I could never speak to a doctor over the phone. No matter how serious the situation was, I always had to leave a message with the office staff and then they would relay it to the doctor and he would relay the answer back to them. Then when they called me and I had questions about his answer, they wouldn't know the answers because gee, they are not nurses or doctors. Instead of letting me speak to the doctor, I'd have the option of them leaving him another message or scheduling an appointment. It just seemed like a lot of wasted time. I realize this is a pediatric office and they probably had their share of neurotic moms who insisted on speaking to a doctor about a minor issue, but my child is a special needs child and had serious medical issues, which required frequent hopitalizations.

Other then that, the office is run very efficiently. I have never had to wait more then 5-10 minutes. Exam and waiting rooms are always nice and clean and offer plenty of toys and books to peruse.

PROS: very little waiting
CONS: never can talk to the doctor over the phone

4
★★★★☆

This is a good group of doctors. Dr. VanSchoick, Dr. Moore and Dr. Raq and there is a nurse practioner also available. My son has seen all of them at one time or another. All the doctors and the nurses are really great, especially Becky. The front office staff can be a bit snooty.
The one thing that really irked me about this place, was the fact I could never speak to a doctor over the phone. No matter how serious the situation was, I always had to leave a message with the office staff and then they would relay it to the doctor and he would relay the answer back to them. Then when they called me and I had questions about his answer, they wouldn't know the answers because gee, they are not nurses or doctors. Instead of letting me speak to the doctor, I'd have the option of them leaving him another message or scheduling an appointment. It just seemed like a lot of wasted time. I realize this is a pediatric office and they probably had their share of neurotic moms who insisted on speaking to a doctor about a minor issue, but my child is a special needs child and had serious medical issues, which required frequent hopitalizations.

Other then that, the office is run very efficiently. I have never had to wait more then 5-10 minutes. Exam and waiting rooms are always nice and clean and offer plenty of toys and books to peruse.

PROS: very little waiting
CONS: never can talk to the doctor over the phone

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