Big Bear Adventures

★★★☆☆
  • 4271 S Straits Hwy

    Indian River, MI 49749

    Map & Directions
  • 231-238-8181

About Big Bear Adventures

Details
Hours
Sat-Sun: 8am-11pm, Mon-Fri: 7am-11pm
2.8 5
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DO NOT GO HERE. Scott & Patty are rude owners and they are rude to their customers. They do not treat people with respect and all they care about is money. Their prides are so high that they only care about if they are "right or wrong". It's pretty much their way or no way. There is a nearby beach where you can enjoy just hanging out with your friends/family. It is sad to see these people make money with these expensive "river rafting rides".

1
★☆☆☆☆

DO NOT GO HERE. Scott & Patty are rude owners and they are rude to their customers. They do not treat people with respect and all they care about is money. Their prides are so high that they only care about if they are "right or wrong". It's pretty much their way or no way. There is a nearby beach where you can enjoy just hanging out with your friends/family. It is sad to see these people make money with these expensive "river rafting rides".

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Please stay away from Big Bear Adventures! On 8/4/11 my family and I rented rafts for a party of 19. However, the owner Scott A. demanded that my niece purchase a hat because she tried it on once. When we questioned if this was a written

3
★★★★★

Please stay away from Big Bear Adventures! On 8/4/11 my family and I rented rafts for a party of 19. However, the owner Scott A. demanded that my niece purchase a hat because she tried it on once. When we questioned if this was a written

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I wish i can give 0 stars! I cannot express how disappointed my family and i were of Big Bear Adventures, especially owners Scott and Patty. After paying for a party of 19, my niece was threatened by owner Scott that a novelty hat that she tried on was to be purchased against her will. They instructed us that if you try on the hat you are committed to making the purchase. There were no signs that stated this rule (which is Scott's rule). He then offered an option, pay or you will be denied the opportunity to raft. I thought we lived in the USA? We decided as a group to get a refund and the hat was returned (after they avoided us for over 10 minutes). Your business etiquette needs some serious help Scott and Patty!

1
★☆☆☆☆

I wish i can give 0 stars! I cannot express how disappointed my family and i were of Big Bear Adventures, especially owners Scott and Patty. After paying for a party of 19, my niece was threatened by owner Scott that a novelty hat that she tried on was to be purchased against her will. They instructed us that if you try on the hat you are committed to making the purchase. There were no signs that stated this rule (which is Scott's rule). He then offered an option, pay or you will be denied the opportunity to raft. I thought we lived in the USA? We decided as a group to get a refund and the hat was returned (after they avoided us for over 10 minutes). Your business etiquette needs some serious help Scott and Patty!

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I have been river tubing on the Indian river. The staff did not provide any help or instructions. Apart from that the directions they gave were totally misleading.

There was no help that you could get after paying for the rental and being driven off to the location. Don't go unless you know what are a pro..

2
★★☆☆☆

I have been river tubing on the Indian river. The staff did not provide any help or instructions. Apart from that the directions they gave were totally misleading.

There was no help that you could get after paying for the rental and being driven off to the location. Don't go unless you know what are a pro..

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Take your kids and go river rafting down Sturgeon river. It is so much fun. The kids love it. The river is crystal clean. Excellent place to raft through. You can also canoe or kayak which are just as much fun. Rental prices for the equipment is very reasonable. It makes for a fun day out at a reasonable price.

4
★★★★☆

Take your kids and go river rafting down Sturgeon river. It is so much fun. The kids love it. The river is crystal clean. Excellent place to raft through. You can also canoe or kayak which are just as much fun. Rental prices for the equipment is very reasonable. It makes for a fun day out at a reasonable price.

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