Gentle Dental - Wayne Road

★★★☆☆
State-of-the-art dental care
42.3034 -83.3884
Map and Directions to Gentle Dental - Wayne Road

734-713-8905

825 S Wayne Road

Westland, MI

48186

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About Gentle Dental - Wayne Road

Hours
Mon - Thu 10:00 am - 6:00 pm Fri 8:00 am - 3:00 pm Sat 8:00 am - 2:00 pm
Reservations
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Health & Medical

Health & Medical
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Reviews 1 - 8 of 8.
.

I had to wait forever! Very poor service, one tech started to help me, then he "had to go", another was called and started the X-Ray all over again, then called another one! Unbelievable! The dentist didn't even show me what tooth needed the filling!
Avoid the place!

1
★☆☆☆☆

I had to wait forever! Very poor service, one tech started to help me, then he "had to go", another was called and started the X-Ray all over again, then called another one! Unbelievable! The dentist didn't even show me what tooth needed the filling!
Avoid the place!

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This dentist's office could possibly be the most terrible I have ever seen. First I had to wait two hours after my scheduled appointment and the room was way overbooked. When I finally got in to get a cleaning, they kept asking if I had got X-Rays done, when I specifically asked not to get any. They did not know how to use thier own equipment and they ended up cutting my gums open multiple times. After they had done a terrible job of just cleaning they said I would have to come in for a second cleaning because of the bleeding. The reason my gums were bleeding were because thier terrible and unexperienced staff. If you even think of going to this dentist, just don't. You will end up paying for pain and you will NEED a REAL dentist afterword.

1
★☆☆☆☆

This dentist's office could possibly be the most terrible I have ever seen. First I had to wait two hours after my scheduled appointment and the room was way overbooked. When I finally got in to get a cleaning, they kept asking if I had got X-Rays done, when I specifically asked not to get any. They did not know how to use thier own equipment and they ended up cutting my gums open multiple times. After they had done a terrible job of just cleaning they said I would have to come in for a second cleaning because of the bleeding. The reason my gums were bleeding were because thier terrible and unexperienced staff. If you even think of going to this dentist, just don't. You will end up paying for pain and you will NEED a REAL dentist afterword.

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.

Gentle Dental. I??m writing for a few people who have had the regret of going to them for services. It does appear that they've got some kind of scam going on. What makes it worse, is their receptionist knowingly aid these offices in there deception. Hiding behind their sweet talk. Only to agree with you on how BAD the services are, after the fact, and not reporting any of the verbal abuse of patients to their superiors. One particular doctor/ hot head, is very rude and short tempered. (Can??t remember her name, but she had long brown hair) at the Westland office. Beware.
The 1st clue that this office is not up to par, is that they require you pay up front, for an exam, before you??re even seen! Dead give away there! What this should tell you is that they already know? you??re not going to be happy with their services, poorly rendered. Also you must sign your patient rights away, yet in their paperwork states NOT to sign before speaking with the dentist. BUT you??re not allowed in the back until you sign the papers! Catch 22.
Next, the required insurance info. Once in the office, unwanted services are required, you are forced to get these services, before you can be evaluated and be given an estimate. One of the services that may be required by them is teeth cleaning. Like the cleaning? of abscess teeth! What kind dental office would do such a thing? Gentle Dental, that??s who. Risking the health and well being of patient in order to get a few extra dollars from a service that was NOT requested or required but dangerous to do, was not only deplorable but also goes against the hypocritical oath that doctor??s swear too. 1st DO NO HARM. Apparently they seem to have forgotten this. For one patient? The spreading of infection from this patient??s abscess teeth being cleaned instead of being treated turned into a serious life threading emergency.
In the end, the patient??s are only shown an estimate and evaluation. You are not allowed to sit down and look at it or take it with you or even have a copy. I find the whole way they handle everything, very shady. But you need to Judge for yourself.

NOTE: This is NOT the same old place, from years ago. They lied. They didn??t move. They lied again. They don??t even have the same Doctors. They just bought out the name and the accounts a few years ago from a good Doctor who is no longer practicing.

1
★☆☆☆☆

Gentle Dental. I??m writing for a few people who have had the regret of going to them for services. It does appear that they've got some kind of scam going on. What makes it worse, is their receptionist knowingly aid these offices in there deception. Hiding behind their sweet talk. Only to agree with you on how BAD the services are, after the fact, and not reporting any of the verbal abuse of patients to their superiors. One particular doctor/ hot head, is very rude and short tempered. (Can??t remember her name, but she had long brown hair) at the Westland office. Beware.
The 1st clue that this office is not up to par, is that they require you pay up front, for an exam, before you??re even seen! Dead give away there! What this should tell you is that they already know? you??re not going to be happy with their services, poorly rendered. Also you must sign your patient rights away, yet in their paperwork states NOT to sign before speaking with the dentist. BUT you??re not allowed in the back until you sign the papers! Catch 22.
Next, the required insurance info. Once in the office, unwanted services are required, you are forced to get these services, before you can be evaluated and be given an estimate. One of the services that may be required by them is teeth cleaning. Like the cleaning? of abscess teeth! What kind dental office would do such a thing? Gentle Dental, that??s who. Risking the health and well being of patient in order to get a few extra dollars from a service that was NOT requested or required but dangerous to do, was not only deplorable but also goes against the hypocritical oath that doctor??s swear too. 1st DO NO HARM. Apparently they seem to have forgotten this. For one patient? The spreading of infection from this patient??s abscess teeth being cleaned instead of being treated turned into a serious life threading emergency.
In the end, the patient??s are only shown an estimate and evaluation. You are not allowed to sit down and look at it or take it with you or even have a copy. I find the whole way they handle everything, very shady. But you need to Judge for yourself.

NOTE: This is NOT the same old place, from years ago. They lied. They didn??t move. They lied again. They don??t even have the same Doctors. They just bought out the name and the accounts a few years ago from a good Doctor who is no longer practicing.

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this is a great dentist for children. they are great with kids i have taken my kids there since they were 4 and have had no problems. the staff are very nice.i would recommand them to anybody.the office is clean and there is not a long wait before they call you.

5
★★★★★

this is a great dentist for children. they are great with kids i have taken my kids there since they were 4 and have had no problems. the staff are very nice.i would recommand them to anybody.the office is clean and there is not a long wait before they call you.

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They charge your insurance for services they do not do. In my case I went in for some work and wanted my teeth cleaned. The dentist told me I didn't need them cleaned. My insurance was charged $80.00 for a cleaning that was not done. Also work is not done well.

1
★☆☆☆☆

They charge your insurance for services they do not do. In my case I went in for some work and wanted my teeth cleaned. The dentist told me I didn't need them cleaned. My insurance was charged $80.00 for a cleaning that was not done. Also work is not done well.

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Latest reviews from Citysearch.

.

Place is a Joke, go some place else....\nThey took X-rays and then told me I did not have any Cavities when I know I have since I do have two black spots and have now had Another Dentist Verify, They would not even clean my teeth unless I paid up $1200 to $6,500 to get other things done first...which was out of my Medical coverage.. My teeth may not be perfect but they could have fixed the cavities and cleaned them first..\n Instead of denying them and wanting me to sign up for there insurance plan, Now I have another Dentist fixing them

1
★☆☆☆☆

Place is a Joke, go some place else....\nThey took X-rays and then told me I did not have any Cavities when I know I have since I do have two black spots and have now had Another Dentist Verify, They would not even clean my teeth unless I paid up $1200 to $6,500 to get other things done first...which was out of my Medical coverage.. My teeth may not be perfect but they could have fixed the cavities and cleaned them first..\n Instead of denying them and wanting me to sign up for there insurance plan, Now I have another Dentist fixing them

.

I saw Dr. Carpenter at this office and I was very pleased with my visit. If you are looking for a gentle, caring dentist he is the one!

5
★★★★★

I saw Dr. Carpenter at this office and I was very pleased with my visit. If you are looking for a gentle, caring dentist he is the one!

Pros: Very happy with Dr. Carpenter

.

This is a wonderful office! The staff is very friendly and helpful. It is the best experience I have ever had at a dentist office. Everyone is very professional and extremely sensitive to the needs and comfort of the patient.

5
★★★★★

This is a wonderful office! The staff is very friendly and helpful. It is the best experience I have ever had at a dentist office. Everyone is very professional and extremely sensitive to the needs and comfort of the patient.

Pros: Professional staff and dentists!

Message from Gentle Dental - Wayne Road

From general dentistry to cosmetic dentistry, we provide you and your family with comprehensive, affordable and high-quality care.

Provided by Citysearch

Key Points

  • Full-Service Dental Office
  • Dentrite, Dental Discount Plan
  • Medicaid Accepted