Pet Supplies Plus

★★★☆☆

About Pet Supplies Plus

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  • Pet Stores

Pets & Animals

Pets & Animals
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Oxford Home Garden & Pet

81 N Washington St Oxford, AL

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Petco

4820 S Baldwin Rd Lake Orion, MI

2.5 2
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I unfortunately have to go to this store because of convenience, but it is not my favorite place. It is often hit or miss, I have had helpful staff, but I have also had rude, uninformed workers that don't know what is on sale and don't believe me when I saw it is on sale and they then see it is clearly marked on sale. They then give me a hard time because they already rang it up at regular price. Yep, that is my fault. I have had to call to see if they have something in stock and before I can get my question out they say no. The end. Sure, maybe they know they don't have it, but is that the best they can do? Sounded more like they didn't want to check and perhaps had used up all their phone etiquette by just answering the phone.

2
★★☆☆☆

I unfortunately have to go to this store because of convenience, but it is not my favorite place. It is often hit or miss, I have had helpful staff, but I have also had rude, uninformed workers that don't know what is on sale and don't believe me when I saw it is on sale and they then see it is clearly marked on sale. They then give me a hard time because they already rang it up at regular price. Yep, that is my fault. I have had to call to see if they have something in stock and before I can get my question out they say no. The end. Sure, maybe they know they don't have it, but is that the best they can do? Sounded more like they didn't want to check and perhaps had used up all their phone etiquette by just answering the phone.

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I found the store to be in disarray, and I could not find the new products that are carried by Greenies, such as Hip Chips....They did not carry any pets either like some of the other Pet Supplies Plus stores carry.
However ,the salespeople were very helpful, and the prices were very good. I considered it a fast, effiicient experience overall, and I found that the prices were better than grocery store prices. But out of all the Pet Supplies Plus stores I've been to, this one had the worst selection of dog products. But they did have dog outfits for one dollar each!

PROS: Fast service, no checkout line, low prices
CONS: poor selection of dog treats, and specialty items

3
★★★☆☆

I found the store to be in disarray, and I could not find the new products that are carried by Greenies, such as Hip Chips....They did not carry any pets either like some of the other Pet Supplies Plus stores carry.
However ,the salespeople were very helpful, and the prices were very good. I considered it a fast, effiicient experience overall, and I found that the prices were better than grocery store prices. But out of all the Pet Supplies Plus stores I've been to, this one had the worst selection of dog products. But they did have dog outfits for one dollar each!

PROS: Fast service, no checkout line, low prices
CONS: poor selection of dog treats, and specialty items

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