Best Buy

★★★☆☆
  • 3100 Lohr Rd

    Ann Arbor, MI 48108

    Map & Directions
  • 734-741-1357

About Best Buy

Categories
  • Consumer Electronics Stores
  • Computer Hardware
  • Camera Stores
  • Household Appliances
  • Telephone Service
Hours
M-Sa 10am-9pm, Su 11am-8pm
Special Offer
Hot Deals on Electronics

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Specialty Shops and Services
Best Buy Categories
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    .

    So my husband and I went to Best Buy the day after Thanksgiving. We knew it was going to be crazy, but this was out of control. We waited in line for over an hour. The sales people "seemed" helpful at first. We had several people ask if they could help us. As soon as we asked them a simple question, "do you have this tv in stock", they said they would check the backroom and no one ever came back. We went to 3 different sales people and while waiting in line to check out, 20 minutes later a sales person returns to answer our question. I know that day must be terrible to work in retail, but it just left a bad taste in my mouth. I don't think I will be buying from Best Buy again

    2
    ★★☆☆☆

    So my husband and I went to Best Buy the day after Thanksgiving. We knew it was going to be crazy, but this was out of control. We waited in line for over an hour. The sales people "seemed" helpful at first. We had several people ask if they could help us. As soon as we asked them a simple question, "do you have this tv in stock", they said they would check the backroom and no one ever came back. We went to 3 different sales people and while waiting in line to check out, 20 minutes later a sales person returns to answer our question. I know that day must be terrible to work in retail, but it just left a bad taste in my mouth. I don't think I will be buying from Best Buy again

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    .

    This is a really great best buy. The salespeople are extremely helpful and knowledgeable. When I was having a difficult time in deciding which vacuum cleaner I wanted to buy, the salesperson was very helpful with his recommendations. I have never had problems obtaining/returning items that I have bought from this best buy. The atmosphere of this store is pretty cool and welcoming.

    2
    ★★★★★

    This is a really great best buy. The salespeople are extremely helpful and knowledgeable. When I was having a difficult time in deciding which vacuum cleaner I wanted to buy, the salesperson was very helpful with his recommendations. I have never had problems obtaining/returning items that I have bought from this best buy. The atmosphere of this store is pretty cool and welcoming.

    Pros: Nice selection, very helpful salespeople

    .

    Every time I go into a Best Buy, I am amzed by the amount of electronic equipment but ALWAYS let down by the horrible customer service. There us always an employee already running around to help someone else so they can't even stop to help you. Prices are high and 'clearance' isn't much lower. I usually go to other places to buy my electronics and movies.

    2
    ★★☆☆☆

    Every time I go into a Best Buy, I am amzed by the amount of electronic equipment but ALWAYS let down by the horrible customer service. There us always an employee already running around to help someone else so they can't even stop to help you. Prices are high and 'clearance' isn't much lower. I usually go to other places to buy my electronics and movies.

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    .

    At this location while I was on vacation my laptop died a unfortunate death, a trojan virus that attacked my hard drive. I took my laptop in the staff was very knowledgable and friendly. Wanted to make sure they could help me and instead of just giving me the same size of a hard drive as previously as I had the laptop repaired. They made sure to upgrade my laptops Hard Drive from 40 GB to 100 GB.. Thanks Best Buy my laptop works better than when I got it at the beginning!!!

    5
    ★★★★★

    At this location while I was on vacation my laptop died a unfortunate death, a trojan virus that attacked my hard drive. I took my laptop in the staff was very knowledgable and friendly. Wanted to make sure they could help me and instead of just giving me the same size of a hard drive as previously as I had the laptop repaired. They made sure to upgrade my laptops Hard Drive from 40 GB to 100 GB.. Thanks Best Buy my laptop works better than when I got it at the beginning!!!

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    .

    This Best Buy has all the standard features of the national chain including a great selection of any sort of electronic media like TVs, stereos, or computers. They also carry a wide selection of DVDs, CDs, and video games. The store can be somewhat difficult to navigate if you do not know exactly what you are looking for, so it is best to ask one of the numerous staff members for help. They are very knowledgable and eager to help. Best Buy also has an excellent service staff for any problems you might encounter with your purchase.

    PROS: Wide selection.
    CONS:

    4
    ★★★★☆

    This Best Buy has all the standard features of the national chain including a great selection of any sort of electronic media like TVs, stereos, or computers. They also carry a wide selection of DVDs, CDs, and video games. The store can be somewhat difficult to navigate if you do not know exactly what you are looking for, so it is best to ask one of the numerous staff members for help. They are very knowledgable and eager to help. Best Buy also has an excellent service staff for any problems you might encounter with your purchase.

    PROS: Wide selection.
    CONS:

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    .

    i have to say this store is very clean . they have alot of products to choose from. there sale prices are good. there employees are friendly.thumbs up!!

    5
    ★★★★★

    i have to say this store is very clean . they have alot of products to choose from. there sale prices are good. there employees are friendly.thumbs up!!

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    .

    Like all electronics chain stores, they have their good points and their bad. This particular location is really on the bad side. I have ventured in only a handful of times, but each time I've come in looking for a particular item and not a single sales rep has offered to help me. I've had to contact a rep every time and their knowledge is pitiful. Except for one time, I have walked out without making a purchase. Also, they need to get rid of the store greeters which hang out at the front doors and make you feel uncomfortable when coming and going. My recommendation, buy online!

    1
    ★☆☆☆☆

    Like all electronics chain stores, they have their good points and their bad. This particular location is really on the bad side. I have ventured in only a handful of times, but each time I've come in looking for a particular item and not a single sales rep has offered to help me. I've had to contact a rep every time and their knowledge is pitiful. Except for one time, I have walked out without making a purchase. Also, they need to get rid of the store greeters which hang out at the front doors and make you feel uncomfortable when coming and going. My recommendation, buy online!

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