Bridal Elegance

★★★★☆
  • 6865 Cascade Rd SE

    Grand Rapids, MI 49546

    Map & Directions
  • 616-956-1119

About Bridal Elegance

Categories
Hours
Mon-Fri 11am-5pm, Sat 10am-4pm

Shopping

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The perfect experience!! This was my first place I went to when trying to find a wedding dress. My wedding is only 2 months away, so I needed to buy off the rack for myself as well as my bridesmaids. Nickie was my appointment person and

3
★★★★★

The perfect experience!! This was my first place I went to when trying to find a wedding dress. My wedding is only 2 months away, so I needed to buy off the rack for myself as well as my bridesmaids. Nickie was my appointment person and

.

This is the best place to go if you are looking to be treated like a princess while looking for your bridal gown. I found the most beautiful dress and I was pampered all the while. My bridesmaids also found beautiful dresses as well as

3
★★★★★

This is the best place to go if you are looking to be treated like a princess while looking for your bridal gown. I found the most beautiful dress and I was pampered all the while. My bridesmaids also found beautiful dresses as well as

.

I read several reviews about this place and was a little skeptical, but decided that I would give it a try anyway.
I called around for prices for dress prices explaining that I live in another state. Most stores offered 10% if they all

3
★★★★★

I read several reviews about this place and was a little skeptical, but decided that I would give it a try anyway.
I called around for prices for dress prices explaining that I live in another state. Most stores offered 10% if they all

.

I emailed to set up an appointment, as well as to ask if they had samples of certain styles I wanted to try on in stock. After getting a confirmation on my appointment but no mention of the samples I just thought it was an oversight and headed out with my mom to my appointment. When we arrived 20 minutes early we were perturbed by having to take our shoes off before we could even enter. When we came in the employees were not warm or friendly, but came across as snobby and very unhelpful. We were extremely disappointed with the selection. They had not one of the 6 or 7 styles I was looking for. If you are looking for a ball gown style wedding dress with beads and ruching and have a large budget, this is your store. The selection of any other type of silhouette is very slim. After our appointment time came and went we received minimal assistance. The snobby attitude continued all the way out the door.

1
★☆☆☆☆

I emailed to set up an appointment, as well as to ask if they had samples of certain styles I wanted to try on in stock. After getting a confirmation on my appointment but no mention of the samples I just thought it was an oversight and headed out with my mom to my appointment. When we arrived 20 minutes early we were perturbed by having to take our shoes off before we could even enter. When we came in the employees were not warm or friendly, but came across as snobby and very unhelpful. We were extremely disappointed with the selection. They had not one of the 6 or 7 styles I was looking for. If you are looking for a ball gown style wedding dress with beads and ruching and have a large budget, this is your store. The selection of any other type of silhouette is very slim. After our appointment time came and went we received minimal assistance. The snobby attitude continued all the way out the door.

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.

I really had a great experience at this shop. Their staff is very helpfull and I was treated very well. I ended up taking my gown that I had purchased at another shop to Bridal elegance to be fitted. They did a great job. I can't say enough good thigs about them. They are always busy... so make an appointment.

5
★★★★★

I really had a great experience at this shop. Their staff is very helpfull and I was treated very well. I ended up taking my gown that I had purchased at another shop to Bridal elegance to be fitted. They did a great job. I can't say enough good thigs about them. They are always busy... so make an appointment.

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.

The inside of the building is beautiful - plush carpeting, lovely lighting, etc. They carry many famous designers. I found their gowns to be on the expensive side. Also, the dresses were hard to really see since they were in the plastic bags. The sales staff was not pushy at all. They actually seemed disinterested in helping me find anything. I had to ask to try on items. The lighting in the dressing rooms is awful though - it was so dark I had no idea how the dresses really looked on me. I did not find my dream gown at this store, but they had many beautiful dresses by great designers.

1
★★★☆☆

The inside of the building is beautiful - plush carpeting, lovely lighting, etc. They carry many famous designers. I found their gowns to be on the expensive side. Also, the dresses were hard to really see since they were in the plastic bags. The sales staff was not pushy at all. They actually seemed disinterested in helping me find anything. I had to ask to try on items. The lighting in the dressing rooms is awful though - it was so dark I had no idea how the dresses really looked on me. I did not find my dream gown at this store, but they had many beautiful dresses by great designers.

Pros: Beautiful atmosphere

Cons: Poor dressing room lighting, inattentive staff

.

When the only thing wrong with your entire wedding planning and wedding event is your wedding dress experience associated with this business, you know who is wrong.

I ordered my dream dress from Bridal Elegance. It arrived 6 months prior to my wedding. Since I was not planning to lose or gain any weight, I started going in for fittings. Only slight modifications were needed, including taking the dress in around the bodice. 2 weeks prior to our wedding, the dress was still gaping on the sides.

I went back in for my last fitting, and the seemstress told me the dress would not be available for another week. Our wedding was in days. I stayed composed, but the seamstress actually said to me, "That's what happens when you buy a dress off the rack"...which refers to deeply discounted samples. My dress was a special order. And regarding the fit still not being right after 8 fittings, the seemstress told me "stuff" happens.

I asked to speak with the owner, who belabored her frustrations with a landscaping crew she was using at her palatial summer home. What that had to do with my situation customer service was beyond me. She also pushed me on why I started my fittings so early in a condescending tone that implied I was a difficult customer. Quite the contrary. I am a friendly sort.

Furthermore, the owner wanted me to pay for the alterations that still weren't right, and she held my dress as ransom. I finally got my dress and reported them to the BBB in West Michigan.

I have told my friends far and wide to never consider Bridal Elegance when planning their wedding. They specialize in suiting themselves and excel at being snobs to their precious clients.

What a shame! Be a HAPPY bride by staying WAY FAR AWAY from the temple of bridal doom!

1
★☆☆☆☆

When the only thing wrong with your entire wedding planning and wedding event is your wedding dress experience associated with this business, you know who is wrong.

I ordered my dream dress from Bridal Elegance. It arrived 6 months prior to my wedding. Since I was not planning to lose or gain any weight, I started going in for fittings. Only slight modifications were needed, including taking the dress in around the bodice. 2 weeks prior to our wedding, the dress was still gaping on the sides.

I went back in for my last fitting, and the seemstress told me the dress would not be available for another week. Our wedding was in days. I stayed composed, but the seamstress actually said to me, "That's what happens when you buy a dress off the rack"...which refers to deeply discounted samples. My dress was a special order. And regarding the fit still not being right after 8 fittings, the seemstress told me "stuff" happens.

I asked to speak with the owner, who belabored her frustrations with a landscaping crew she was using at her palatial summer home. What that had to do with my situation customer service was beyond me. She also pushed me on why I started my fittings so early in a condescending tone that implied I was a difficult customer. Quite the contrary. I am a friendly sort.

Furthermore, the owner wanted me to pay for the alterations that still weren't right, and she held my dress as ransom. I finally got my dress and reported them to the BBB in West Michigan.

I have told my friends far and wide to never consider Bridal Elegance when planning their wedding. They specialize in suiting themselves and excel at being snobs to their precious clients.

What a shame! Be a HAPPY bride by staying WAY FAR AWAY from the temple of bridal doom!

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.

I took my mother, sister and I to Bridal Elegance looking for a wedding dress. It was during the week mid day..you would think that their would be someone to help us. No one said hello, no one tried to help. Finally someone came over and started to show interest in us and that we were serious shoppers. They did have beautiful dresses, but I felt like we were an inconvience to the employees. The store was very nice and very organized, but I would not recommend them.

3
★★★☆☆

I took my mother, sister and I to Bridal Elegance looking for a wedding dress. It was during the week mid day..you would think that their would be someone to help us. No one said hello, no one tried to help. Finally someone came over and started to show interest in us and that we were serious shoppers. They did have beautiful dresses, but I felt like we were an inconvience to the employees. The store was very nice and very organized, but I would not recommend them.

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.

I bought my wedding dress at Bridal Elegance. I admit that I was sceptical at first, because the building has a feeling of being high class, which would lead me to believe it was overpriced. I found the dress that I was looking for at this store easily and fell in love. Given the discounts offered to me, I bought the dress that night, the first place and night I had tried on wedding dresses. The customer service at this store is great, you are always welcomed warmly and there is always someone available to help out.

I also had my alterations done at this store, and was very impressed with the alterations that were done to make my dress fit me perfectly.

I would recommend this store to any future brides.

5
★★★★★

I bought my wedding dress at Bridal Elegance. I admit that I was sceptical at first, because the building has a feeling of being high class, which would lead me to believe it was overpriced. I found the dress that I was looking for at this store easily and fell in love. Given the discounts offered to me, I bought the dress that night, the first place and night I had tried on wedding dresses. The customer service at this store is great, you are always welcomed warmly and there is always someone available to help out.

I also had my alterations done at this store, and was very impressed with the alterations that were done to make my dress fit me perfectly.

I would recommend this store to any future brides.

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.

My first stop in wedding dress shopping was Bridal Elegance. I went in on a Monday night to dress shop by myself and worked with Molly who was wonderful! She suggested a few dresses, but for the most part just let me go through the dresses and select what I liked. I even went through their discounted room of dresses where I found a $3200 Christos dress for only $600, but alas I found my dress during a 2Be Bridal Trunk Show with the help of my sister and Molly just several weeks later. Each time I visited Bridal Elegance for alterations, to have my veil custom made, or just to simply try on my dress they were absolutely wonderful to me.

5
★★★★★

My first stop in wedding dress shopping was Bridal Elegance. I went in on a Monday night to dress shop by myself and worked with Molly who was wonderful! She suggested a few dresses, but for the most part just let me go through the dresses and select what I liked. I even went through their discounted room of dresses where I found a $3200 Christos dress for only $600, but alas I found my dress during a 2Be Bridal Trunk Show with the help of my sister and Molly just several weeks later. Each time I visited Bridal Elegance for alterations, to have my veil custom made, or just to simply try on my dress they were absolutely wonderful to me.

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.

When I went here to look for a wedding dress, the service was wonderful, they brought me dresses in the style and price range I wanted and it was just wonderful, they were all so nice. Then I went back about a week later, I wanted to see one dress again, I was torn between a dress there and at another place, and I had awful service. They put me in a little corner with a shabby curtain that wouldn't stay closed, and there were kids on the other side! After they gave us the room, nobody ever came back. I ended up choosing the other dress, and a big part was because I couldn't get any questions answered. I also went for a friend's bridesmaid dress, and got ignored again.

3
★★★☆☆

When I went here to look for a wedding dress, the service was wonderful, they brought me dresses in the style and price range I wanted and it was just wonderful, they were all so nice. Then I went back about a week later, I wanted to see one dress again, I was torn between a dress there and at another place, and I had awful service. They put me in a little corner with a shabby curtain that wouldn't stay closed, and there were kids on the other side! After they gave us the room, nobody ever came back. I ended up choosing the other dress, and a big part was because I couldn't get any questions answered. I also went for a friend's bridesmaid dress, and got ignored again.

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.

From the moment I stepped into Bridal Elegance - with the goal of finding my dream wedding dress - the staff gave off the snobbish vibe that I was not "good enough" to be shopping in their store. It's hard to explain, but they definitely looked down their noses at me. No one greeted me or offered to help, so I just began flipping through the dresses. Eventually one of the ladies walked over to the general area where I was and just "hovered" behind me. Again - it's tough to explain the feeling, but it felt like she was watching to make sure I didn't dirty up any of their precious expensive dresses. I should also note that another lady was there trying on a dress and she was being gushed over by her sales associate. I did not find much in my price range or style, but did want to try on one dress. A lady reluctantly opened a dressing room for me and then disappeared. She did not do anything else to help me, and my friend had to go searching for undergarments.

I could not get out of there fast enough. I definitely had the feeling that I was not wanted in that store. I would never recommend that snobbish place to anyone, especially at the prices they charge.

2
★★☆☆☆

From the moment I stepped into Bridal Elegance - with the goal of finding my dream wedding dress - the staff gave off the snobbish vibe that I was not "good enough" to be shopping in their store. It's hard to explain, but they definitely looked down their noses at me. No one greeted me or offered to help, so I just began flipping through the dresses. Eventually one of the ladies walked over to the general area where I was and just "hovered" behind me. Again - it's tough to explain the feeling, but it felt like she was watching to make sure I didn't dirty up any of their precious expensive dresses. I should also note that another lady was there trying on a dress and she was being gushed over by her sales associate. I did not find much in my price range or style, but did want to try on one dress. A lady reluctantly opened a dressing room for me and then disappeared. She did not do anything else to help me, and my friend had to go searching for undergarments.

I could not get out of there fast enough. I definitely had the feeling that I was not wanted in that store. I would never recommend that snobbish place to anyone, especially at the prices they charge.

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.

I will have to say that the women here were very helpful when I bought my dress and I would recommend them to anyone looking for a wedding dress or bridesmaid dresses.

4
★★★★☆

I will have to say that the women here were very helpful when I bought my dress and I would recommend them to anyone looking for a wedding dress or bridesmaid dresses.

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.

This bridal shop has some great dresses. Although some of the dresses are on the more pricey side, they do have a room with sample dresses for a fraction of the cost. The staff is very friendly too. Would definetly recommend to friends. The place is so nice inside!!

4
★★★★☆

This bridal shop has some great dresses. Although some of the dresses are on the more pricey side, they do have a room with sample dresses for a fraction of the cost. The staff is very friendly too. Would definetly recommend to friends. The place is so nice inside!!

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