Bill Leech Repair Svc

★★★★★
  • 2017 E Michigan Ave

    Lansing, MI 48912

    Map & Directions
  • 517-371-3583

About Bill Leech Repair Svc

Hours
Hours: Monday-Friday 8am to 5pm
4.5 4
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I needed my refrigerator repaired and called Bill Leech because he's in my neighborhood. He spent ten minutes and said it needed freon and it wasn't worth fixing. I was not surprised by this but was surprised by an $80.00 charge which

3
★★★★★

I needed my refrigerator repaired and called Bill Leech because he's in my neighborhood. He spent ten minutes and said it needed freon and it wasn't worth fixing. I was not surprised by this but was surprised by an $80.00 charge which

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A disgrace to customer service. Paid by the warranty company to evaluate our refrigerator that had caught fire. When asked for a guarantee that the unit would not catch fire again, Eric Leech insisted that there never had been a fire.

3
★★★★★

A disgrace to customer service. Paid by the warranty company to evaluate our refrigerator that had caught fire. When asked for a guarantee that the unit would not catch fire again, Eric Leech insisted that there never had been a fire.

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We live 1.6 miles from Bill Leech and they charged us a $74 "travel fee", $56 for 8 minutes of labor and $25 for the part.
I called to inquire about the charges as I thought they were outrageous and was treated with indifference. I let the man on the phone know I called them because I wanted to support a local company, but going forward, I clearly could not afford them. He said "ok". I will never call them again and I will defnitely advise my firends and family to stay away from that company as well.

2
★★☆☆☆

We live 1.6 miles from Bill Leech and they charged us a $74 "travel fee", $56 for 8 minutes of labor and $25 for the part.
I called to inquire about the charges as I thought they were outrageous and was treated with indifference. I let the man on the phone know I called them because I wanted to support a local company, but going forward, I clearly could not afford them. He said "ok". I will never call them again and I will defnitely advise my firends and family to stay away from that company as well.

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We had Bill Leech Repair Service come out and repair an appliance. It was still under warranty. It took forever to get the part (which wasn't Bill Leech's fault) to be able to fix it. They worked with the company as much as possible to get the part to fix the item. I would recommend using them. I am not sure of the prices because ours was still under warranty.

4
★★★★☆

We had Bill Leech Repair Service come out and repair an appliance. It was still under warranty. It took forever to get the part (which wasn't Bill Leech's fault) to be able to fix it. They worked with the company as much as possible to get the part to fix the item. I would recommend using them. I am not sure of the prices because ours was still under warranty.

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