Gibson's TV & Video Services

★★★★★
  • 26640 Gratiot Ave # A

    Roseville, MI 48066

    Map & Directions
  • 586-774-9730

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Brought in a vintage Very high end receiver that was working nearly perfectly. I asked them to clean it out and free a few sticking knobs and buttons. Called me with a $220 something dollar estimate. No way. He wanted to replace some

3
★★★★★

Brought in a vintage Very high end receiver that was working nearly perfectly. I asked them to clean it out and free a few sticking knobs and buttons. Called me with a $220 something dollar estimate. No way. He wanted to replace some

.

AVOID!! Gibsons TV. STARLITE is a few miles away, and check out is free. Much like Joe Beck (google review below) , Samsung sent Gibsons out for a DLP chip recall. After tech installed chip (in record time) , he realized he left some

3
★★★★★

AVOID!! Gibsons TV. STARLITE is a few miles away, and check out is free. Much like Joe Beck (google review below) , Samsung sent Gibsons out for a DLP chip recall. After tech installed chip (in record time) , he realized he left some

.

Samsung made me use Gibson for TV warranty repair. \r
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Gibson had to come out twice because Technician (Ceasar) didn't bring all replacement parts with them. After TV stopped working in 3 weeks, Gibson failed to show up for 2

3
★★★★★

Samsung made me use Gibson for TV warranty repair. \r
\r
Gibson had to come out twice because Technician (Ceasar) didn't bring all replacement parts with them. After TV stopped working in 3 weeks, Gibson failed to show up for 2

.

It took them 10 days to call back. They couldn't diagnose a problem and charged 50.00 for the estimate (of mechanical repositioning). It wouldn't power on when it was dropped off and I am waiting on another person to be able to carry it in

3
★★★★★

It took them 10 days to call back. They couldn't diagnose a problem and charged 50.00 for the estimate (of mechanical repositioning). It wouldn't power on when it was dropped off and I am waiting on another person to be able to carry it in

.

First, they charge you 50 bucks just to drop your tv off at their store (which basically keeps you from getting fed up, and taking your tv elsewhere, after you've lost your patience).

Then, they make you wait 1 week minimum before they

3
★★★★★

First, they charge you 50 bucks just to drop your tv off at their store (which basically keeps you from getting fed up, and taking your tv elsewhere, after you've lost your patience).

Then, they make you wait 1 week minimum before they

.

I had a 46" Sharp LCD TV that was making an annoying high pitch noise so I called Sharp and they sent a technician from Gibson TV... he replaced the power supply and the inverter and told me if the noise doesn't go away to call them

3
★★★★★

I had a 46" Sharp LCD TV that was making an annoying high pitch noise so I called Sharp and they sent a technician from Gibson TV... he replaced the power supply and the inverter and told me if the noise doesn't go away to call them

Cons: rude customer service!!!!!

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Gibson TV repair was very professional with the repair of my television. I could not have been any happier or more pleased with their service. Hopefully, I will enjoy another five years and more of use with my 36" Samsung Digital HDTV.

3
★★★★★

Gibson TV repair was very professional with the repair of my television. I could not have been any happier or more pleased with their service. Hopefully, I will enjoy another five years and more of use with my 36" Samsung Digital HDTV.

Pros: Very professional, in-home service

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In my experience they were all very polite and business like. They were unable to repair the receiver but did not charge me a bench fee and assisted me in getting it back to the manufacturer for a warranty repair by them. (Manufacturer

3
★★★★★

In my experience they were all very polite and business like. They were unable to repair the receiver but did not charge me a bench fee and assisted me in getting it back to the manufacturer for a warranty repair by them. (Manufacturer

.

Rude service people. Paid over 100 and NO repair done. Had my set in shop for over three weeks- with no notifications- when I finally called to check status estimate had TRIPLED.\r
\r
AVOID LIKE THE PLAGUE

3
★★★★★

Rude service people. Paid over 100 and NO repair done. Had my set in shop for over three weeks- with no notifications- when I finally called to check status estimate had TRIPLED.\r
\r
AVOID LIKE THE PLAGUE

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This business is located on Gratiot Avenue, just before 11 Mile Road. It is a large repair center that you can also purchase tvs or vcrs or dvds from, as well as accessories for those and camcorders and the like. Prices are reasonable and in line with other stores in the area. Repairs are done on a "leave and come back" basis, and calls are made to the person regarding estimates. Parking is located on the side street or in back and is limited. Checks, cash and credit cards are accepted also.

4
★★★★☆

This business is located on Gratiot Avenue, just before 11 Mile Road. It is a large repair center that you can also purchase tvs or vcrs or dvds from, as well as accessories for those and camcorders and the like. Prices are reasonable and in line with other stores in the area. Repairs are done on a "leave and come back" basis, and calls are made to the person regarding estimates. Parking is located on the side street or in back and is limited. Checks, cash and credit cards are accepted also.

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