Vyletel Volkswagen Buick GMC

★★★☆☆
  • 40555 Van Dyke Ave

    Sterling Heights, MI 48313

    Map & Directions
  • 586-977-2800

About Vyletel Volkswagen Buick GMC

Hours
Mon 8:30am-9pm, Thu 8:30am-9pm, Tue-Wed 8:30am-6pm, Fri 8:30am-6pm

Home & Garden

Home & Garden
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2.8 5
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Deal with Eric....great customer service. Very happy with everything! I have dealt with some of the worst sales people in the past and being in sales myself, know what good customer service means and obviously so does Eric.

5
★★★★★

Deal with Eric....great customer service. Very happy with everything! I have dealt with some of the worst sales people in the past and being in sales myself, know what good customer service means and obviously so does Eric.

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Bought a used car there, thought it was GM Certified with a 12 month 12,000 mile warranty for the price negotiated NOT.....Used car saleman did not explain that the negotiated price did not include a certified status with the warranty.....AVOID

1
★☆☆☆☆

Bought a used car there, thought it was GM Certified with a 12 month 12,000 mile warranty for the price negotiated NOT.....Used car saleman did not explain that the negotiated price did not include a certified status with the warranty.....AVOID

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I went to Vyletel to look at two cars I saw on-line. The first new car sales person I delt with was by phone, he was on the ball and helpful and due to my phone experience, I went to the dealership to further investigate the two cars I was interested in. I decided I liked one of the cars and to make an offer....at this time his personality fell apart. I decided not to buy from him and left based on his behavior during negotaiting the price. A few days later I called and spoke to a manager and negotiated thru him to buy the car I liked...It was a much better situation. Although, they gave the credit to the original sales person and he called and let me know he got the credit..I thought that was in poor taste of him to do.

My best experiences ever buying a car were with....
Jason Jakey at Crest Lincoln Mercury-GREAT PLACE and GREAT GUY!!!

Also, Bob Jeannotte Jr. at Bob Jeannotte Pontiac. Another Great Guy and Great Place!!!!

I will never stray from these guys again. They mean what they say and they do what they say!!!

3
★★★☆☆

I went to Vyletel to look at two cars I saw on-line. The first new car sales person I delt with was by phone, he was on the ball and helpful and due to my phone experience, I went to the dealership to further investigate the two cars I was interested in. I decided I liked one of the cars and to make an offer....at this time his personality fell apart. I decided not to buy from him and left based on his behavior during negotaiting the price. A few days later I called and spoke to a manager and negotiated thru him to buy the car I liked...It was a much better situation. Although, they gave the credit to the original sales person and he called and let me know he got the credit..I thought that was in poor taste of him to do.

My best experiences ever buying a car were with....
Jason Jakey at Crest Lincoln Mercury-GREAT PLACE and GREAT GUY!!!

Also, Bob Jeannotte Jr. at Bob Jeannotte Pontiac. Another Great Guy and Great Place!!!!

I will never stray from these guys again. They mean what they say and they do what they say!!!

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.

Their service department is ridiculous and ran by an a**! He is rude and obnoxious! I would never buy from there or take my car there for anything ever again! I will go to competitor, even if I pay more!

1
★☆☆☆☆

Their service department is ridiculous and ran by an a**! He is rude and obnoxious! I would never buy from there or take my car there for anything ever again! I will go to competitor, even if I pay more!

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.

We were in the market for a used car and spoke to Dennis Greco from the dealership about an offer they had for us. He was having surgery the day we wanted to come in and so he set us up with Bob LaFaive. Both gentlemen were very helpful in making sure we got what we wanted and needed for our family. Even after we picked up our car, they have continued to be a HUGE help with two minor problems that arose on the car within the first two weeks we had it. I highly recommend the dealership, but more specifically these two gentlemen.

4
★★★★☆

We were in the market for a used car and spoke to Dennis Greco from the dealership about an offer they had for us. He was having surgery the day we wanted to come in and so he set us up with Bob LaFaive. Both gentlemen were very helpful in making sure we got what we wanted and needed for our family. Even after we picked up our car, they have continued to be a HUGE help with two minor problems that arose on the car within the first two weeks we had it. I highly recommend the dealership, but more specifically these two gentlemen.

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