Alpine Animal Hospital

★★★★☆
  • 1489 Center Rd

    Burton, MI 48509

    Map & Directions
  • 810-743-7760

About Alpine Animal Hospital

Hours
Mon 8am-5:30pm, Wed-Fri 8am-5:30pm, Tue 8am-8pm, Sat 8am-4pm

Pets & Animals

Pets & Animals
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4.1 10
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I am in complete disbelief in the actions of Alpine. We have used their services several times, and my parents patronized them for many years. I had faith in their services until the week of September 12th. Are beloved dog of 10 years was acting down and had a swollen eye. We took her to Alpine. I am disabled and live on a fixed income and explained to them that cost didnt matter but please only run test needed. There was no exam except looking at her eye. They charged $55 and asked for stool sample to be brought in. (also gave eye drops) Our beloved pet became more unresponsive and we took her back to them. They said that they believed she was anemic, needed stool sample, and would go from there. Still never even examined our pet. We finally got stool sample and took to them, had told them from start seemed our pet wasnt going as normal but we finally got sample and took to them on friday. Monday our pet was even worse and still no word from Alpine so we called them. They said was old and new blood in her stool and they didnt have resources to help, they didnt call us even after finding this we called them, told us to go to some hospital 60miles away. Our family was devastated. I couldnt believe the way they had no concern for our pet or us! I then called West Flint animal hospital. I explained to them all we had been through the last week with Alpine and was asked to please bring our beloved pet to them. WE DID! The vet there within ten minutes, and after an exam, said he was almost 100 percent sure what was wrong! Our beloved female dog had Pryometria or cancer, but he was almost possitive wasnt cancer. Pryometria is common in unfixed females and requires doggy hysterectomy. West Flint hospital seemed very unhappy in Alpine and without saying it let us know Alpine was incompetent in their care of our pet. The surgery was done very next morning! Unfortunately because of the week delay in her diagnosis, thanks to alpine, one of the abscesses broke. We lost her two days after surgery! I called Alpine twice, once to tell them the diagnosis before surgery (rude is an understatement of how I was treated and spoke to) and then after we lost her to return the unopened eye medicine, we had same medicine and never opened medicine from Alpine. Alpines concern was their restock fee, we paid for stock fee and told them we would never be back! The saddest part is losing our beloved pet, but if Alpine would have even felt her belly in the beginning our baby would most likely be here recovering instead of heaven! West Flint felt her belly within minutes and brought second vet to confirm. What took our babys life was the infection from abscess burst. I researched and found that once this happens life is lost within 24 hours. If Alpine would have at least did an exam the first day we brought her in, unless completely incompetent, they would have felt the masses. And the surgery would have happened seven days sooner before abscess burst! The uterus is about the size of little finger, our beloved pets was the size of pop can with several pockets of infection!!! ALPINE NEVER EVEN EXPRESSED SORROW FOR OUR LOSS! In my opinion all they cared about was how much money they could collect from our sorrow! I just pray patrons see this before using Alpine and the loss of our beloved pet at the least saves another loved pet from being lost due to Alpine!

1
★☆☆☆☆

I am in complete disbelief in the actions of Alpine. We have used their services several times, and my parents patronized them for many years. I had faith in their services until the week of September 12th. Are beloved dog of 10 years was acting down and had a swollen eye. We took her to Alpine. I am disabled and live on a fixed income and explained to them that cost didnt matter but please only run test needed. There was no exam except looking at her eye. They charged $55 and asked for stool sample to be brought in. (also gave eye drops) Our beloved pet became more unresponsive and we took her back to them. They said that they believed she was anemic, needed stool sample, and would go from there. Still never even examined our pet. We finally got stool sample and took to them, had told them from start seemed our pet wasnt going as normal but we finally got sample and took to them on friday. Monday our pet was even worse and still no word from Alpine so we called them. They said was old and new blood in her stool and they didnt have resources to help, they didnt call us even after finding this we called them, told us to go to some hospital 60miles away. Our family was devastated. I couldnt believe the way they had no concern for our pet or us! I then called West Flint animal hospital. I explained to them all we had been through the last week with Alpine and was asked to please bring our beloved pet to them. WE DID! The vet there within ten minutes, and after an exam, said he was almost 100 percent sure what was wrong! Our beloved female dog had Pryometria or cancer, but he was almost possitive wasnt cancer. Pryometria is common in unfixed females and requires doggy hysterectomy. West Flint hospital seemed very unhappy in Alpine and without saying it let us know Alpine was incompetent in their care of our pet. The surgery was done very next morning! Unfortunately because of the week delay in her diagnosis, thanks to alpine, one of the abscesses broke. We lost her two days after surgery! I called Alpine twice, once to tell them the diagnosis before surgery (rude is an understatement of how I was treated and spoke to) and then after we lost her to return the unopened eye medicine, we had same medicine and never opened medicine from Alpine. Alpines concern was their restock fee, we paid for stock fee and told them we would never be back! The saddest part is losing our beloved pet, but if Alpine would have even felt her belly in the beginning our baby would most likely be here recovering instead of heaven! West Flint felt her belly within minutes and brought second vet to confirm. What took our babys life was the infection from abscess burst. I researched and found that once this happens life is lost within 24 hours. If Alpine would have at least did an exam the first day we brought her in, unless completely incompetent, they would have felt the masses. And the surgery would have happened seven days sooner before abscess burst! The uterus is about the size of little finger, our beloved pets was the size of pop can with several pockets of infection!!! ALPINE NEVER EVEN EXPRESSED SORROW FOR OUR LOSS! In my opinion all they cared about was how much money they could collect from our sorrow! I just pray patrons see this before using Alpine and the loss of our beloved pet at the least saves another loved pet from being lost due to Alpine!

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.

I am in complete disbelief in the actions of Alpine. We have used their services several times, and my parents patronized them for many years. I had faith in their services until the week of September 12th. Are beloved dog of 10 years was

3
★★★★★

I am in complete disbelief in the actions of Alpine. We have used their services several times, and my parents patronized them for many years. I had faith in their services until the week of September 12th. Are beloved dog of 10 years was

.

I have been to several vets over the past few years. I will say that the team at Alpine are the most compassionate and knowledgeable I have dealt with. They will be the only ones I deal with now that I am a real pet owner.

5
★★★★★

I have been to several vets over the past few years. I will say that the team at Alpine are the most compassionate and knowledgeable I have dealt with. They will be the only ones I deal with now that I am a real pet owner.

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.

I drive 25 minutes to Alpine Animal Hospital for a reason. I get straight answers regarding the health and welfare for both my animals. I have been through everything from new puppy shots to euthinasation with this vet and I will continue to use her and her wonderful staff for all of my pets needs.

5
★★★★★

I drive 25 minutes to Alpine Animal Hospital for a reason. I get straight answers regarding the health and welfare for both my animals. I have been through everything from new puppy shots to euthinasation with this vet and I will continue to use her and her wonderful staff for all of my pets needs.

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I have had three of my animals over the last 10 years treated and euthanized . I am more than satisfied with the treatment my life time pets received. I would take any future pets here for any care needed.These people helped myself and my wife thru a trying time each and every time..!! Thank You Alpine..:)

5
★★★★★

I have had three of my animals over the last 10 years treated and euthanized . I am more than satisfied with the treatment my life time pets received. I would take any future pets here for any care needed.These people helped myself and my wife thru a trying time each and every time..!! Thank You Alpine..:)

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.

In March of this year we had our elderly cat euthanized. The team at Alpine was very helpful and very compassionate. We are longtime patients, for both cats and dogs, and we knew that they would be kind and that they would make it as painless on us as they could. We have always had very good experiences with the team at Alpine and recommend them for good quality basic care. They are very good at discussing all of your options and recommending other providers if necessary.

4
★★★★☆

In March of this year we had our elderly cat euthanized. The team at Alpine was very helpful and very compassionate. We are longtime patients, for both cats and dogs, and we knew that they would be kind and that they would make it as painless on us as they could. We have always had very good experiences with the team at Alpine and recommend them for good quality basic care. They are very good at discussing all of your options and recommending other providers if necessary.

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1 out of 1 people found this review helpful.

.

I had previously brought my dog there and never had any issues until I brought my cat into have her put down. She was 16yrs old and was old and not doing well so we decided to have her put down. The two ladies that were in the room with us were not very remorseful or very compassionate at all . They took my cat out of HER basket placed her on the cold table wrapped her in a towel gave a shot and then a couple minutes later my cat was gone. They did not even explain the procedure to me or my two young kids who were very upset and were in the room with us.Personally I felt they should have at least explained the procedure to us. Not to mention they took her out of the room so fast without even asking us if we wanted to say goodbye or even at least spent a minute with her. They brought back in a cardboard box and said sorry and walked out of the room! I feel that they should have been a little more sympathetic considering we were putting down a pet we had had for 16 yrs. I mean come on my son was crying very hard who's cat she basically was they could have a least been nicer. So you can use your own judgment in deciding if you want to go there.

1
★☆☆☆☆

I had previously brought my dog there and never had any issues until I brought my cat into have her put down. She was 16yrs old and was old and not doing well so we decided to have her put down. The two ladies that were in the room with us were not very remorseful or very compassionate at all . They took my cat out of HER basket placed her on the cold table wrapped her in a towel gave a shot and then a couple minutes later my cat was gone. They did not even explain the procedure to me or my two young kids who were very upset and were in the room with us.Personally I felt they should have at least explained the procedure to us. Not to mention they took her out of the room so fast without even asking us if we wanted to say goodbye or even at least spent a minute with her. They brought back in a cardboard box and said sorry and walked out of the room! I feel that they should have been a little more sympathetic considering we were putting down a pet we had had for 16 yrs. I mean come on my son was crying very hard who's cat she basically was they could have a least been nicer. So you can use your own judgment in deciding if you want to go there.

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0 out of 1 people found this review helpful.

.

Although I did not visit Alpine Vet on a happy basis, they took good care of me and my animal. My mom had a 6 week old kitten that she had only had for a few days. When she walked in the house, the kitten came running under her feet and my mom stepped on the poor kitten. It was very clear that the kitten was dieing. Alpine being only a 10th of a mile from my moms house I ran the kitten up there. They took us in right away and explained just exactly how they were going to put her to sleep. They let me hold her and thankfully she was put down very peacefully. The staff asked me if I wanted to spend time with her, take her home or have them dispose of her little body. They were very helpful to my needs. Although I think the price was a little high, I would have paid anything to put the kitten out of its pain. Very clean and sterile, professional and courteous.

5
★★★★★

Although I did not visit Alpine Vet on a happy basis, they took good care of me and my animal. My mom had a 6 week old kitten that she had only had for a few days. When she walked in the house, the kitten came running under her feet and my mom stepped on the poor kitten. It was very clear that the kitten was dieing. Alpine being only a 10th of a mile from my moms house I ran the kitten up there. They took us in right away and explained just exactly how they were going to put her to sleep. They let me hold her and thankfully she was put down very peacefully. The staff asked me if I wanted to spend time with her, take her home or have them dispose of her little body. They were very helpful to my needs. Although I think the price was a little high, I would have paid anything to put the kitten out of its pain. Very clean and sterile, professional and courteous.

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1 out of 1 people found this review helpful.

.

I have took a few of my animals here before. And they are really good. They get you help quick and leave you in charge of the options available for whatever your pets needs are.

4
★★★★☆

I have took a few of my animals here before. And they are really good. They get you help quick and leave you in charge of the options available for whatever your pets needs are.

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1 out of 1 people found this review helpful.

.

service is fast and always friendly. they dont try to force things on you when you dont want that to happen. they have very good prices on shots and their hospitla visit costs are the lowest i have ever seen. cleaniness is a bit lacking but animals go there so its good enough. technology could be better too.

5
★★★★★

service is fast and always friendly. they dont try to force things on you when you dont want that to happen. they have very good prices on shots and their hospitla visit costs are the lowest i have ever seen. cleaniness is a bit lacking but animals go there so its good enough. technology could be better too.

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1 out of 1 people found this review helpful.

 

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