Steve's Place & Banquet Ctr

★★★★☆

About Steve's Place & Banquet Ctr

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  • Food
  • Restaurants

Food

Food
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Bj's Fine Foods

1900 E M 21 Owosso, MI

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Romas Back Door

200 E Comstock St Owosso, MI

3.75 4
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not only do they have good food an they have great staff to serve you also,,,especially this one lady ,,her name is penny,,shes so fast,,well mannered lady.

5
★★★★★

not only do they have good food an they have great staff to serve you also,,,especially this one lady ,,her name is penny,,shes so fast,,well mannered lady.

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I had my wedding reception a the Comstock Inn, and everything went smoothly and beautifully. The waitstaff and the people behind the front desk were more than helpful and polite. However, at the end of the night, I took some guests down the street for a few drinks, and the lady who coordinated everything - Esy - followed me there!! She said that we had an unpaid balance, and our credit card had been declined. Then she proceeded to drag my husband back to the hotel!!! We were aware that this might happen, so we let her know about the possible problem A WEEK in advance, and she told me not to worry about it. Not only did she embarrass me and my new husband in front of 15 of our friends and family, she called some of our guests who were staying in the hotel and woke them up at 1:30AM!!! She even pulled aside random guests as they were leaving to tell them that we had not paid our bill. UNACCEPTABLE. Esy was rude and unapologtic for ruining our wedding night, and she was extremely unproffessional and unorganized. She treated us as if we were running out on our bill when there were several different ways she could have handled the situation tactfully. My husband and I were staying at the hotel, and our unpaid balance could have been tacked on to our checkout bill. She could have used the other credit card number I gave her. She could have taken care of it a week before, when I alerted her of the possible problem. In my opinion, if Esy had not been there that night, everything would have been wonderful. Everything else was perfect, and I would love to reccomend it for a wedding reception because of how convenient and beautiful it was. Unfortunately, that beauty and convenience is not worth being harassed and treated like dirt on what is supposed to be the most perfect day of our lives.

2
★★☆☆☆

I had my wedding reception a the Comstock Inn, and everything went smoothly and beautifully. The waitstaff and the people behind the front desk were more than helpful and polite. However, at the end of the night, I took some guests down the street for a few drinks, and the lady who coordinated everything - Esy - followed me there!! She said that we had an unpaid balance, and our credit card had been declined. Then she proceeded to drag my husband back to the hotel!!! We were aware that this might happen, so we let her know about the possible problem A WEEK in advance, and she told me not to worry about it. Not only did she embarrass me and my new husband in front of 15 of our friends and family, she called some of our guests who were staying in the hotel and woke them up at 1:30AM!!! She even pulled aside random guests as they were leaving to tell them that we had not paid our bill. UNACCEPTABLE. Esy was rude and unapologtic for ruining our wedding night, and she was extremely unproffessional and unorganized. She treated us as if we were running out on our bill when there were several different ways she could have handled the situation tactfully. My husband and I were staying at the hotel, and our unpaid balance could have been tacked on to our checkout bill. She could have used the other credit card number I gave her. She could have taken care of it a week before, when I alerted her of the possible problem. In my opinion, if Esy had not been there that night, everything would have been wonderful. Everything else was perfect, and I would love to reccomend it for a wedding reception because of how convenient and beautiful it was. Unfortunately, that beauty and convenience is not worth being harassed and treated like dirt on what is supposed to be the most perfect day of our lives.

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My daughters wedding reception was held at the banquet center a month ago. I don't have anything but the best to say about the whole experience. Steve & Esy treated us great and everyone of our guests that I have talked to have said that it was the best wedding reception that they had every been to! Thanks Steve, Esy & your whole staff.

The bad part of the whole thing was the hotel experience (which is separately owned from the banquet center). We had reserved a block of rooms, under the groom's name. It took approximately 45 minutes to check in. And I am the brides mother who reserved the block of rooms!!!! The gentleman working at the desk remarked to one of us, " I apologize, but this is my first day!" Did he forget that he was there the day before when we came to decorate??? I had been there a couple of times the month before the wedding and I know he was there one of those times. He also gave out another guests room number, TWO SEPARATE TIMES WHILE WE WERE TRYING TO CHECK IN!!!! Our block of rooms were separated all throughout the hotel. I understand the smoking rooms & non being separated. But the smoking rooms were all over the place. The whole reason for booking a block is to be kept together.

4
★★★★☆

My daughters wedding reception was held at the banquet center a month ago. I don't have anything but the best to say about the whole experience. Steve & Esy treated us great and everyone of our guests that I have talked to have said that it was the best wedding reception that they had every been to! Thanks Steve, Esy & your whole staff.

The bad part of the whole thing was the hotel experience (which is separately owned from the banquet center). We had reserved a block of rooms, under the groom's name. It took approximately 45 minutes to check in. And I am the brides mother who reserved the block of rooms!!!! The gentleman working at the desk remarked to one of us, " I apologize, but this is my first day!" Did he forget that he was there the day before when we came to decorate??? I had been there a couple of times the month before the wedding and I know he was there one of those times. He also gave out another guests room number, TWO SEPARATE TIMES WHILE WE WERE TRYING TO CHECK IN!!!! Our block of rooms were separated all throughout the hotel. I understand the smoking rooms & non being separated. But the smoking rooms were all over the place. The whole reason for booking a block is to be kept together.

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Great place to go to eat when you have a special occasion. Or just to have a night out on the town. A bit pricey but nothing big for the big spender. What was money made for but to spend anyways.

4
★★★★☆

Great place to go to eat when you have a special occasion. Or just to have a night out on the town. A bit pricey but nothing big for the big spender. What was money made for but to spend anyways.

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