Wendy's

★★★☆☆
  • 32500 John R Road

    Madison Heights, MI 48071

    Map & Directions
  • 248-585-2767

About Wendy's

Categories
  • Fast Food Restaurants
Details
  • $
  • Carry Out
  • Cheap Eats
  • Family-Friendly Dining
  • Lunch Spot
Hours
M-Su 10am-11pm

Food

Food
More choices in Madison Heights:
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Burger King

35 East 14 Mile Rd Troy, MI

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2.6667 3
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Id like to start off by saying I work very close to wendys at 14 and John R in Madison Heights MI. The employee I order my lunch with never wants to go to that wendys, because they never get our order right, and the food is ALWAYS cold. I

3
★★★★★

Id like to start off by saying I work very close to wendys at 14 and John R in Madison Heights MI. The employee I order my lunch with never wants to go to that wendys, because they never get our order right, and the food is ALWAYS cold. I

.

Poor counter service. Two registers, .5 counter persons, more interested in socializing behind the counter than serving the customer.

0
★☆☆☆☆

Poor counter service. Two registers, .5 counter persons, more interested in socializing behind the counter than serving the customer.

.

I would have to say they did about everything wrong that I would think of regarding a drive through order.

Most Wendy?s are quick, friendly and mistakes are seldom made? this however is not the case here.

First, they got our order wrong and even though they repeated it back to us correctly and charged us, they said it wasn?t on the original order?

Next after paying we were waiting in front of the food window for about 5 minutes when someone came to the window and asked us if anything was wrong with our order, we said we hadn?t received it yet and they responded ?Didn?t you get your order already?? Apparently for the last 5 minutes they were all just taking a break (there were no customers in the restaurant at this time, so it wasn?t like it was lunch or dinner and they were swamped).

Then they didn?t give us a complete order, twice. The first time was for the first reason above and then the second time they still messed up trying to correct the first problem. And then they got rude about it?

It was definitely the worst Wendy?s I?ve ever been to.

PROS: It's a Wendy's
CONS: It's the worst Wendy's

1
★☆☆☆☆

I would have to say they did about everything wrong that I would think of regarding a drive through order.

Most Wendy?s are quick, friendly and mistakes are seldom made? this however is not the case here.

First, they got our order wrong and even though they repeated it back to us correctly and charged us, they said it wasn?t on the original order?

Next after paying we were waiting in front of the food window for about 5 minutes when someone came to the window and asked us if anything was wrong with our order, we said we hadn?t received it yet and they responded ?Didn?t you get your order already?? Apparently for the last 5 minutes they were all just taking a break (there were no customers in the restaurant at this time, so it wasn?t like it was lunch or dinner and they were swamped).

Then they didn?t give us a complete order, twice. The first time was for the first reason above and then the second time they still messed up trying to correct the first problem. And then they got rude about it?

It was definitely the worst Wendy?s I?ve ever been to.

PROS: It's a Wendy's
CONS: It's the worst Wendy's

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