Grand Video

★★★☆☆

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3.4 5
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I have to seriously disagree with the one-star poster... If you receive a late fee, it's nobody's fault but your own. Grand Video has signs posted around the store that state their policies and charges for late fees. In my experience, if I ever had a movie out for three, five, or ten days I received notices by phone and mail to remind me of the missing video. They have always been very forgiving if the late fee was a simple mistake or if there were unforeseen circumstances that prevented me from returning the video on time.

Your comment about not having inexpensive rentals had nothing to do with the price of a rental. Brand new movies are only 3.25 (Rent 1, Get 1 Mon-Thu) and all older movies are 1.75. That's a whole lot cheaper than anywhere else I know.

If you're responsible enough to rent movies, be responsible enough to return them. You're costing the business money.

5
★★★★★

I have to seriously disagree with the one-star poster... If you receive a late fee, it's nobody's fault but your own. Grand Video has signs posted around the store that state their policies and charges for late fees. In my experience, if I ever had a movie out for three, five, or ten days I received notices by phone and mail to remind me of the missing video. They have always been very forgiving if the late fee was a simple mistake or if there were unforeseen circumstances that prevented me from returning the video on time.

Your comment about not having inexpensive rentals had nothing to do with the price of a rental. Brand new movies are only 3.25 (Rent 1, Get 1 Mon-Thu) and all older movies are 1.75. That's a whole lot cheaper than anywhere else I know.

If you're responsible enough to rent movies, be responsible enough to return them. You're costing the business money.

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I would disagree with the inexpensive rentals comment. I picked up a movie from there and apparently placed it in my personal movies drawer and since it was out of sight and out of mind I forgot to return it. $96.00 later I still had to return the movie and got dinged on my credit report. I went there for years before that too and they still didn't care, so much for picking them because of the hometown feel. I called and talked to the owner and now I wish I hadn't. I had to leave 3 unreturned voice mails and call back untill I finally got in touch with him, absolute was of time he was a bit insulting and didn't care in the least... and this from the owner. I would say go anywhere but here.

1
★☆☆☆☆

I would disagree with the inexpensive rentals comment. I picked up a movie from there and apparently placed it in my personal movies drawer and since it was out of sight and out of mind I forgot to return it. $96.00 later I still had to return the movie and got dinged on my credit report. I went there for years before that too and they still didn't care, so much for picking them because of the hometown feel. I called and talked to the owner and now I wish I hadn't. I had to leave 3 unreturned voice mails and call back untill I finally got in touch with him, absolute was of time he was a bit insulting and didn't care in the least... and this from the owner. I would say go anywhere but here.

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While they don't compare to Blockbuster, they also don't cost nearly as much either! I even think they get a rent 1, get 1 free on monday through thursdays, Not Bad! While they do get every new release, your going to have to pick it up early in the day if it just came out. They only carry so many copies of new releases.

4
★★★★☆

While they don't compare to Blockbuster, they also don't cost nearly as much either! I even think they get a rent 1, get 1 free on monday through thursdays, Not Bad! While they do get every new release, your going to have to pick it up early in the day if it just came out. They only carry so many copies of new releases.

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Grand Video has been in Allendale for several years now, but they don't get alot of new releases and they keep movies as new releases for a long time-1 year after it was released. Their prices are great, their employees are nice, but they don't have the best selection.

3
★★★☆☆

Grand Video has been in Allendale for several years now, but they don't get alot of new releases and they keep movies as new releases for a long time-1 year after it was released. Their prices are great, their employees are nice, but they don't have the best selection.

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Very nice video store! Neat and clean and the staff is happy to help with finding a selection. Prices are great and its easy to find what you are looking for. They have an extensive "new releases" section and carry DVDs as well as videos.

PROS: Great employees, neat and clean
CONS:

4
★★★★☆

Very nice video store! Neat and clean and the staff is happy to help with finding a selection. Prices are great and its easy to find what you are looking for. They have an extensive "new releases" section and carry DVDs as well as videos.

PROS: Great employees, neat and clean
CONS:

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