Great Lakes Quick Lubes

★★★★☆

About Great Lakes Quick Lubes

Categories
  • Gas Stations
Details
  • Oil Changes

Automotive

Automotive
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4.0 3
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To Gregg J well you are wrong I tried to us an expired mailed coupon they said NO. They were not rude but they were not real nice ether, They do a good job but is it worth the money ? You do not get the fee $10.00 wash anymore is more like the $6.00 wash.I would go back unless Saturn has a better deal down thew road.

4
★★★★☆

To Gregg J well you are wrong I tried to us an expired mailed coupon they said NO. They were not rude but they were not real nice ether, They do a good job but is it worth the money ? You do not get the fee $10.00 wash anymore is more like the $6.00 wash.I would go back unless Saturn has a better deal down thew road.

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Watch the coupon expiration, the mailed coupons don't expire unless expired. The carwash coupons do expire. The management cares little about customer service in these situations and held me to the expiration date 8 days ago for a measily $3 yet told me if I had the mailed coupon, I could get my discount even if it was expired. The manager was rude, yelling across the garage that "NO expired coupons were accepted". The owner, Eric indicated that policy is this, policy is that, policy is blah, blah. Will anyone ever learn that quoting policy to a customer makes them former customers?

3
★★★☆☆

Watch the coupon expiration, the mailed coupons don't expire unless expired. The carwash coupons do expire. The management cares little about customer service in these situations and held me to the expiration date 8 days ago for a measily $3 yet told me if I had the mailed coupon, I could get my discount even if it was expired. The manager was rude, yelling across the garage that "NO expired coupons were accepted". The owner, Eric indicated that policy is this, policy is that, policy is blah, blah. Will anyone ever learn that quoting policy to a customer makes them former customers?

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Great Lakes Quick Lube is top notch! Staff is always friendly and courteous and very helpful in explaining what they are doing, recommendations, etc. Their waiting area is spacious and clean and there is always a fresh batch of popcorn waiting for customers. Prices are reasonable and each oil change includes a free car wash. Conveniently located off of Saginaw Highway just east of Grand Ledge.

PROS: Friendly, courteous staff; clean facility, competitive pricing
CONS:

5
★★★★★

Great Lakes Quick Lube is top notch! Staff is always friendly and courteous and very helpful in explaining what they are doing, recommendations, etc. Their waiting area is spacious and clean and there is always a fresh batch of popcorn waiting for customers. Prices are reasonable and each oil change includes a free car wash. Conveniently located off of Saginaw Highway just east of Grand Ledge.

PROS: Friendly, courteous staff; clean facility, competitive pricing
CONS:

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