Betten Honda Gmc

★★★★☆
  • 2501 Henry St

    Muskegon, MI 49441

    Map & Directions
  • 231-755-3757

About Betten Honda Gmc

Hours
Mon 9am-8pm, Thu 9am-8pm, Tue-Wed 9am-7pm, Fri 9am-6pm, Sat 9am-4pm
3.5 2
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I would rate Betten Honda a B- overall. Mike Kaffenberger was okay as a sales person, but did not know the product line as well as might be expected. He did learn and eventually was able to answer most questions.
As has been my experience with other Betten dealerships, they attempted to change the agreed upon price at the last minute, a small amount, but an unpleasant surprise nevertheless.
They attempted to stiff me on a trade, offering less than half of the KBB and Consumer Reports recommendations, and less than one-third of suggested retail. I sold it myself in two days for more than double what they offered.
And the "paperwork" took more than 90 minutes, during which we mostly sat around waiting.

3
★★★☆☆

I would rate Betten Honda a B- overall. Mike Kaffenberger was okay as a sales person, but did not know the product line as well as might be expected. He did learn and eventually was able to answer most questions.
As has been my experience with other Betten dealerships, they attempted to change the agreed upon price at the last minute, a small amount, but an unpleasant surprise nevertheless.
They attempted to stiff me on a trade, offering less than half of the KBB and Consumer Reports recommendations, and less than one-third of suggested retail. I sold it myself in two days for more than double what they offered.
And the "paperwork" took more than 90 minutes, during which we mostly sat around waiting.

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Tom miller is a great place to purchase your next vehicle! The staff is very knowledable and will work to get you the best deal and trade in values on your existing vehicle! Had nothing but a grat experience with Tom Miller

4
★★★★☆

Tom miller is a great place to purchase your next vehicle! The staff is very knowledable and will work to get you the best deal and trade in values on your existing vehicle! Had nothing but a grat experience with Tom Miller

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