Applebee's

★★★☆☆
  • 3949 E Grand River Ave

    Howell, MI 48843

    Map & Directions
  • 517-540-0611

About Applebee's

Details
Hours
Sun 11am-11pm, Mon-Thu 11am-12am, Fri-Sat 11am-1am

Food

Food
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3.0 3
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Having bad service is nothing when you're out on a busy night. You can excuse it to understaffing, or you're server having a bad day. But when your meal takes over an hour, and you're over charged the bad service seems more like a WARNING sign. The food was not prepared to the menu specifications, and took an hour and 15 minutes to get to our table. Our waitress was rude when she came around, and other customers around us were complaining. So we got a new waitress who informed us that she isn't as "light hearted" as the former. When paying the bill with exact change, she asked me about her tip. So I told her she needs to change jobs. I was a bartender for 6 yrs. and tip very well when I recieve OK serivce, I am understanding when the staff is swamped...... But On a thursday night with empty tables There is NO excuse.

2
★★☆☆☆

Having bad service is nothing when you're out on a busy night. You can excuse it to understaffing, or you're server having a bad day. But when your meal takes over an hour, and you're over charged the bad service seems more like a WARNING sign. The food was not prepared to the menu specifications, and took an hour and 15 minutes to get to our table. Our waitress was rude when she came around, and other customers around us were complaining. So we got a new waitress who informed us that she isn't as "light hearted" as the former. When paying the bill with exact change, she asked me about her tip. So I told her she needs to change jobs. I was a bartender for 6 yrs. and tip very well when I recieve OK serivce, I am understanding when the staff is swamped...... But On a thursday night with empty tables There is NO excuse.

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This location has great service! I went just last week and I got sat right away, and my meal was brought out to me in less than 15 minutes. I had a wonder young lady as a server who was very pleasant and I plan on going back very soon!

5
★★★★★

This location has great service! I went just last week and I got sat right away, and my meal was brought out to me in less than 15 minutes. I had a wonder young lady as a server who was very pleasant and I plan on going back very soon!

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We have visited this Applebees several occasions and have not had good service or a good time yet. I quit letting my hubby talking me into going. The first time we went we had to wait an 1 and 1/2 hour for our meal. This was after the order was taken and we had our 3 yr. old with us.

PROS:
CONS: Horrible Service

2
★★☆☆☆

We have visited this Applebees several occasions and have not had good service or a good time yet. I quit letting my hubby talking me into going. The first time we went we had to wait an 1 and 1/2 hour for our meal. This was after the order was taken and we had our 3 yr. old with us.

PROS:
CONS: Horrible Service

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Editorial from

Crayons, kids menu, high chairs, and changing stations are standard at all Applebees. Applebees also has healthy menu items and servers are fast, f...

 

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