Lakes & Trails Power Sports

★★★☆☆
  • 2229 US Hwy 131 N

    Kalkaska, MI 49646

    Map & Directions
  • 231-258-6767

About Lakes & Trails Power Sports

2.6667 3
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The owner of this place threw me out of the store and threatened to call the cops on me when i asked him to explain a $300 bill. I had just spend $1780 the week before!!!! This guy should NOT be running a business.

He got so mad when

3
★★★★★

The owner of this place threw me out of the store and threatened to call the cops on me when i asked him to explain a $300 bill. I had just spend $1780 the week before!!!! This guy should NOT be running a business.

He got so mad when

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i spent over $2000 here in repairs and and the owner would not explain the bill. the owner actually had a fit when i asked and was very threatening and instead of explaining the bill threw me out and told me he was going to call the police. i could not believe his reaction, the worst customer service i have ever seen, and i have never been treated like that. I'm a 46 year old woman. the owner was completely disrespectful to a repeat customer

1
★☆☆☆☆

i spent over $2000 here in repairs and and the owner would not explain the bill. the owner actually had a fit when i asked and was very threatening and instead of explaining the bill threw me out and told me he was going to call the police. i could not believe his reaction, the worst customer service i have ever seen, and i have never been treated like that. I'm a 46 year old woman. the owner was completely disrespectful to a repeat customer

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AFTER SPENDING OVER $21,000 FOR 4 NEW SLEDS THERE HE OVERCHARGED ME FOR SIMMONS SKIS. HE CHARGED $998 FOR 2 SETS OF SIMMONS SKIS WITHOUT CARBIDES. I PREVIOUSLY PURCHASED 2 SETS OF SIMMONS SKIS WITH 6 INCH CARBIDES ALL THE WAY AROUND (THAT'S 4 PER SET) FOR $800 DELIVERED TO MY FRONT DOOR. INSTEAD LAKES AND TRAILS IS REFUSING TO ACCEPT A RETURN OF THE SKIS OR TO EVEN MATCH THE PRICE OR JUST INCLUDE CARBIDES IN WITH THE PRICE. NOW I AM STUCK WITH HAVING TO PAY AN ADDITIONAL $240 FOR CARBIDES ON TOP OF THE $200 OVERCHARGE!!!!! VERY VERY POOR CUSTOMER SERVICE. BAD BUSSINESS PRACTICE. I DO NOT RECCOMEND THIS BUSINESS!!! HE'S A FAST TALKER SO BEWARE!!!!

0
★☆☆☆☆

AFTER SPENDING OVER $21,000 FOR 4 NEW SLEDS THERE HE OVERCHARGED ME FOR SIMMONS SKIS. HE CHARGED $998 FOR 2 SETS OF SIMMONS SKIS WITHOUT CARBIDES. I PREVIOUSLY PURCHASED 2 SETS OF SIMMONS SKIS WITH 6 INCH CARBIDES ALL THE WAY AROUND (THAT'S 4 PER SET) FOR $800 DELIVERED TO MY FRONT DOOR. INSTEAD LAKES AND TRAILS IS REFUSING TO ACCEPT A RETURN OF THE SKIS OR TO EVEN MATCH THE PRICE OR JUST INCLUDE CARBIDES IN WITH THE PRICE. NOW I AM STUCK WITH HAVING TO PAY AN ADDITIONAL $240 FOR CARBIDES ON TOP OF THE $200 OVERCHARGE!!!!! VERY VERY POOR CUSTOMER SERVICE. BAD BUSSINESS PRACTICE. I DO NOT RECCOMEND THIS BUSINESS!!! HE'S A FAST TALKER SO BEWARE!!!!

Cons: BAD CUSTOMER RELATIONS

 

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