Dearborn Tree Svc

★★★☆☆
  • 36222 Glenwood Rd

    Westland, MI 48186

    Map & Directions
  • 734-728-1346

About Dearborn Tree Svc

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Home & Garden

Home & Garden
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I have never had anything but GREAT service from this crew. I've used Dearborn Tree Service for several years. There was a problem the first time they trimmed for me HOWEVER, the owner, Randy had his team correct it immediately and did not charge me until it was fixed and I was satisfied with the outcome. This is the hallmark of GREAT customer service.

I used them again in June 2015 and, once again, GREAT results. (1) They arrived within the time frame they said they would; (2) The crew-lead reviewed the service order with me to ensure what they were going to do met my request & expectation; (3) They worked as a team, safely and efficiently; (4) They cleaned up as they worked and even left my place a little better than they found it by cleaning up a pile of weeds I had sitting there waiting for me to clean up! (5) My landscaping under the one tree was not distributed one bit because they cleaned up very carefully and thoroughly. (6) Every crew member was polite, professional and friendly.

Another important note: Dearborn Tree Service is fully insured and they share that information with you. This is VERY important since, if you hire someone without proper coverage and someone get hurts, you can be held liable and can be sued for damages. Not the case with Dearborn Tree.

Bottom line: NO regrets!

5
★★★★★

I have never had anything but GREAT service from this crew. I've used Dearborn Tree Service for several years. There was a problem the first time they trimmed for me HOWEVER, the owner, Randy had his team correct it immediately and did not charge me until it was fixed and I was satisfied with the outcome. This is the hallmark of GREAT customer service.

I used them again in June 2015 and, once again, GREAT results. (1) They arrived within the time frame they said they would; (2) The crew-lead reviewed the service order with me to ensure what they were going to do met my request & expectation; (3) They worked as a team, safely and efficiently; (4) They cleaned up as they worked and even left my place a little better than they found it by cleaning up a pile of weeds I had sitting there waiting for me to clean up! (5) My landscaping under the one tree was not distributed one bit because they cleaned up very carefully and thoroughly. (6) Every crew member was polite, professional and friendly.

Another important note: Dearborn Tree Service is fully insured and they share that information with you. This is VERY important since, if you hire someone without proper coverage and someone get hurts, you can be held liable and can be sued for damages. Not the case with Dearborn Tree.

Bottom line: NO regrets!

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I wish I would have read these reviews prior to using. Did not do the job correctly and refuse to call me back. Very unprofessional.

1
★☆☆☆☆

I wish I would have read these reviews prior to using. Did not do the job correctly and refuse to call me back. Very unprofessional.

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DO NOT USE! They did not finish the job and will not return phone calls. They used to be good, but the quality and customer service of late is horrible.

1
★☆☆☆☆

DO NOT USE! They did not finish the job and will not return phone calls. They used to be good, but the quality and customer service of late is horrible.

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DO NOT USE! They will be the lowest bid, but they will not finish the job and then will stop returning phone calls. This used to be a good company, but the service and customer service of late is horrible.

3
★★★★★

DO NOT USE! They will be the lowest bid, but they will not finish the job and then will stop returning phone calls. This used to be a good company, but the service and customer service of late is horrible.

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very! very! bad service they were the lowest price , now i know why they would not return my calls there crew was not ready to work and not professional

1
★☆☆☆☆

very! very! bad service they were the lowest price , now i know why they would not return my calls there crew was not ready to work and not professional

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This summer had Dearborn Tree remove a large section of my front yard tree. They were very professional and curteous. Large job that would have taken most companies a few hours, they were finished in about an hour with no mess left on the ground. A few small divots in the lawn that can be expected. After a week couldn't even tell they were there. GREAT JOB!!

5
★★★★★

This summer had Dearborn Tree remove a large section of my front yard tree. They were very professional and curteous. Large job that would have taken most companies a few hours, they were finished in about an hour with no mess left on the ground. A few small divots in the lawn that can be expected. After a week couldn't even tell they were there. GREAT JOB!!

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We have use this service several times and will continue to use it. Customers some times do not read what is in front of them and then they complain afterwards. All services industries have bad days and customers should try to understand this situation. This service is trying to do a good job. . .which they do. ..BUT some people are NEVER happy with that is done. Dearborn Tree Service you are the BEST!!!!!!!

5
★★★★★

We have use this service several times and will continue to use it. Customers some times do not read what is in front of them and then they complain afterwards. All services industries have bad days and customers should try to understand this situation. This service is trying to do a good job. . .which they do. ..BUT some people are NEVER happy with that is done. Dearborn Tree Service you are the BEST!!!!!!!

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This company does not care about the customers. They don't care if you have worked with them in the past.. If they skrew.up your lawn, too bad. They will not have the damage repaired. They damaged our lawn late fall last year with their heavy trucks. It left ruts and big grooves in our 1 acre lot. You could not walk without stumbling. We immediately notified them and sent pictures and letters. This spring we had to repair our lawn. Dearborn Tree just want to cut and run....They offer the cheapest prices because they are going to servce you in the cheapest way and not the professional / cautious way. You will pay more to undo their damage. Written by A. Moffat of Farmington ...I hope they see this. They surely know who I am.

1
★☆☆☆☆

This company does not care about the customers. They don't care if you have worked with them in the past.. If they skrew.up your lawn, too bad. They will not have the damage repaired. They damaged our lawn late fall last year with their heavy trucks. It left ruts and big grooves in our 1 acre lot. You could not walk without stumbling. We immediately notified them and sent pictures and letters. This spring we had to repair our lawn. Dearborn Tree just want to cut and run....They offer the cheapest prices because they are going to servce you in the cheapest way and not the professional / cautious way. You will pay more to undo their damage. Written by A. Moffat of Farmington ...I hope they see this. They surely know who I am.

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Dearborn Tree FAILED to finish the job
We hired Dearborn Tree to take down 4 trees and do some substantial trimming of the many other trees in our yard. We live on a wooded residential lot. We were VERY specific that the large branch hanging over our house was the PRIORITY of the entire job. That is the branch that they didn't remove, as they stated they needed larger equipment to take it down safely and w/out damaging our house.

We paid them IN FULL IN CASH. They came out on February 17, 2010 and said they'd return the following Tuesday to finish the job. Today is MAY 24, 2010 and the job is STILL NOT DONE! We call at least 3-4 times per week, sometimes we get a return call, but most of the time we do not. There is NEVER anyone to answer the calls, with the exception of today, I actually got through to someone, so you always have to leave a message. The last promise we got was that the job would be done last Friday (5/21/2010), guess what, IT IS NOT DONE!

They have completely put our lives on hold. We are getting an asphalt driveway that cannot be put in until they complete their job, which we have made them aware of every time we call them. They don't care. By not finishing their job means we haven't gotten our driveway, so our kids have no where to ride their bikes or play, and this also means we cannot get our landscaping and mulch since we have to wait on the driveway to set the shape of our landscaping.

Dearborn Tree are RIDICULOUS to work with. The job they initially did was good and at a fair price, but their follow through and completion of work is pitiful. Save yourself the trouble and find someone else to do the job for you.

Lesson learned, NEVER trust anyone that says they will complete the job and NEVER NEVER NEVER pay in full again!

2
★★☆☆☆

Dearborn Tree FAILED to finish the job
We hired Dearborn Tree to take down 4 trees and do some substantial trimming of the many other trees in our yard. We live on a wooded residential lot. We were VERY specific that the large branch hanging over our house was the PRIORITY of the entire job. That is the branch that they didn't remove, as they stated they needed larger equipment to take it down safely and w/out damaging our house.

We paid them IN FULL IN CASH. They came out on February 17, 2010 and said they'd return the following Tuesday to finish the job. Today is MAY 24, 2010 and the job is STILL NOT DONE! We call at least 3-4 times per week, sometimes we get a return call, but most of the time we do not. There is NEVER anyone to answer the calls, with the exception of today, I actually got through to someone, so you always have to leave a message. The last promise we got was that the job would be done last Friday (5/21/2010), guess what, IT IS NOT DONE!

They have completely put our lives on hold. We are getting an asphalt driveway that cannot be put in until they complete their job, which we have made them aware of every time we call them. They don't care. By not finishing their job means we haven't gotten our driveway, so our kids have no where to ride their bikes or play, and this also means we cannot get our landscaping and mulch since we have to wait on the driveway to set the shape of our landscaping.

Dearborn Tree are RIDICULOUS to work with. The job they initially did was good and at a fair price, but their follow through and completion of work is pitiful. Save yourself the trouble and find someone else to do the job for you.

Lesson learned, NEVER trust anyone that says they will complete the job and NEVER NEVER NEVER pay in full again!

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Do not hire this company! They removed the wrong tree destroying a beautiful vibrant Crimson Maple, when I asked for the removal of a half dead red maple. They will not return any calls.

1
★☆☆☆☆

Do not hire this company! They removed the wrong tree destroying a beautiful vibrant Crimson Maple, when I asked for the removal of a half dead red maple. They will not return any calls.

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Great service at a fair price. This is the second time I've used Dearborn Tree Service. Their quote was reasonable and the 25% off was a great offer. I actually spent less than I did two years ago, with more work completed. They hauled everythng away and the trees look great.

5
★★★★★

Great service at a fair price. This is the second time I've used Dearborn Tree Service. Their quote was reasonable and the 25% off was a great offer. I actually spent less than I did two years ago, with more work completed. They hauled everythng away and the trees look great.

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Hired this company to remove a tree limb and they didn't finish the job and caused damage to my perennial garden and don't return calls. Don't Hire this company!

1
★☆☆☆☆

Hired this company to remove a tree limb and they didn't finish the job and caused damage to my perennial garden and don't return calls. Don't Hire this company!

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Our next door neighbor had their trees trimmed by Dearborn Tree. They did an excellent job cleaning debris that fell into our yard which is next door. HOWEVER, they went into OUR backyard and ON OUR ROOF to trim their trees, WITHOUT asking permission! THAT was not appreciated! I notified Dearborn Tree and they are supposed to find out what crew did the work and pass on our complaint (and compliment on their clean-up) to their manager.

3
★★★☆☆

Our next door neighbor had their trees trimmed by Dearborn Tree. They did an excellent job cleaning debris that fell into our yard which is next door. HOWEVER, they went into OUR backyard and ON OUR ROOF to trim their trees, WITHOUT asking permission! THAT was not appreciated! I notified Dearborn Tree and they are supposed to find out what crew did the work and pass on our complaint (and compliment on their clean-up) to their manager.

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We called Dearborn Tree after getting a flyer in the mail. The price to remove our red maple tree and grind the stump was fair so called them before we landscaped. They cut the tree but never ground the stump as they quoted. They just covered it up. A week later the landscapers discovered the stump and halted the job. We called Dearborn several time just to get an answering machine and promises. After a wasted day they came out and left a huge pile of dirt where the stump was and destroyed a section our garden wall. We had to pay the landscapers extra to remove the dirt and rebuild the wall because of Dearborn?s neglectful work.

PROS: Fair price
CONS: You get what you pay for.

1
★☆☆☆☆

We called Dearborn Tree after getting a flyer in the mail. The price to remove our red maple tree and grind the stump was fair so called them before we landscaped. They cut the tree but never ground the stump as they quoted. They just covered it up. A week later the landscapers discovered the stump and halted the job. We called Dearborn several time just to get an answering machine and promises. After a wasted day they came out and left a huge pile of dirt where the stump was and destroyed a section our garden wall. We had to pay the landscapers extra to remove the dirt and rebuild the wall because of Dearborn?s neglectful work.

PROS: Fair price
CONS: You get what you pay for.

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I called them for a free estimate to remove a large tree in our backyard. They were prompt in coming out, the guy was very friendly and did a great job explaining the estimate. They stated that they are willing to work with people and match any competitors wrriten quotes. Great knowing that you can trust a company!

4
★★★★☆

I called them for a free estimate to remove a large tree in our backyard. They were prompt in coming out, the guy was very friendly and did a great job explaining the estimate. They stated that they are willing to work with people and match any competitors wrriten quotes. Great knowing that you can trust a company!

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.

Dearborn Tree Service did a great job when we had some trees removed from our property. They removed them while creating a minimum of mess. The staff came back and cleaned our yard up after they had gotten the trees off of our property. They were fast and efficient, and their prices were the best that I found. They put grass seed down on the bare parts of our lawn and covered it with protective chips to let it grow. My yard looks great now and if I ever have any other landscaping needs I will definetely use them again.

4
★★★★☆

Dearborn Tree Service did a great job when we had some trees removed from our property. They removed them while creating a minimum of mess. The staff came back and cleaned our yard up after they had gotten the trees off of our property. They were fast and efficient, and their prices were the best that I found. They put grass seed down on the bare parts of our lawn and covered it with protective chips to let it grow. My yard looks great now and if I ever have any other landscaping needs I will definetely use them again.

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I called the Dearborn (not Westland) location, but it is the same company. I have a very large tree removed that could no longer stay on my property. They were quick, professional, and reasonably priced. I even recommended them to a friend who has since removed two pine trees from her yard and she was very happy too. They even gave both of us free wood chips for our landscaping! I think anyone can get free woodchips just by calling them, with free delivery.

4
★★★★☆

I called the Dearborn (not Westland) location, but it is the same company. I have a very large tree removed that could no longer stay on my property. They were quick, professional, and reasonably priced. I even recommended them to a friend who has since removed two pine trees from her yard and she was very happy too. They even gave both of us free wood chips for our landscaping! I think anyone can get free woodchips just by calling them, with free delivery.

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