I have used this ER a few times and they have always been expedient, knowledgable and caring. The prices are really not that bad for a 24 hour ER hospital and the fact that a doctor is there with my dog round the clock is totally worth it. I would highly recommend them to anyone in need of emergency care for their furry loved ones!
We took our dog there because he was throwing up and wasnt coordinated. They took blood tests and told us that it might be Addison's Disease and that it would cost us $2000 for them to keep him and test him and treat him. We couldnt afford this so we decided to put him down so that he wouldnt suffer. Then we asked what we could do to get him through the weekend so that we could go to our normal vet. The doctor got kinda angry with us but gave us some IVs, which we gave to the dog twice a day. He became his old self. We took him to the regular vet and he said that what they charged was outrageous and that our dog was doing just fine and that he didnt seem to have Addison's Disease and that the fluids that we asked for did the trick. But when a place tells you "THERE IS A SMALL CHANCE THAT HE WILL RECOVER ON HIS OWN THROUGH THE WEEKEND. THERE IS ALSO THE POSSIBILITY THAT HE WILL DIE AT HOME" you dont feel like you have many options...
Let me tell you my story. we had a small dog who had problem with delivery of puppies, one of the puppies was caught in the birth canal, we took her to the vet and he said we needed to take her to animal emergency hospital, but first we needed to call first to let them know were coming and so they could tell us how much money it would cost, and it need to be paid on the spot so we did. when we got there they told us she need a C-section and it would cost about $ 1200.00 and we asked about having her spayed and they said yes, it would cost more about $ 1300.00 so we said yes. about 1 pm they call and said everything went good, they first said they want to keep her for 12 hours but then they said give us a call around 7 or 8 pm tonight and we did and they told us she was ready to go home so we pick her up, she just laid there and we figure she was still under anesthesia, so about 11 pm we went to bed and woke up at 3 am to find our dog DEAD. they said it might be infection or a blood clot.OR MAYBE SHE SHOULD HAVE STAY OVER NIGHT TO MAKE SURE SHE WAS OK.
I just returned from The SWMich Animal ER Hospital where my beloved dog was treated quickly and professionally. The staff there were compassionate and very helpful. While her allergic reaction was not as serious as it had been in the past, it would have been impossible for me to sleep tonight without having her checked out and I am so glad they are open all night for reasons such as this. I did not find their services to be overpriced; my dog is part of my family and I don't object to paying for top-notch care to ensure she is healthy and treated appropriately. I would recommend this clinic to anyone and would not hesitate to use their services again when my own regular vet was not open. It is reassuring to know there is an emergency service available for my dogs in this area that is open around the clock.
At the end of the review Anonymous wrote:
"I understand that vets have standing appointments, but they should be able to take in emergencies when they are open. I know I would gladly give up my routine appointment slot (shots, yearly check-up, etc) in order to let a dog who was urgently ill get in."
Having worked in a veterinary clinic you should understand it is not always about the doctor rearranging their schedule to see emergencies. Most clinics are multi-faceted and may have surgeries going on and only one doctor in the office. You cannot stop a surgery to care for an emergency pet. When you have an emergency with your child or even yourself, you do not expect the doctor to rearrange their schedule to see you, you go to an emergency room. That is why it is great that the Southwest Michigan Animal Emergency Hospital is here! They provide a service that vet clinics cannot always provide. They often have doctors on staff who are more specialized in areas that a general vet cannot necessarily treat.
A short time ago one of our own vet's pet became very ill. She rushed "Benji" to our clinic (and our other vet came in to consult with her). They felt the best alternative was to take him to the emegency vet clinic. The Southwest Michigan Animal Emergency Hsopital performed the needed surgery and provided the 24 hour care that "Benji" needed.
In the future before you rush to judgement about why your vet may not take an emergency during clinic hours, stop to consider there are many other things that factor in to a decision about what would be the best care for YOUR pet. We request that all emergencies phone ahead and speak with a doctor or vet technician so we can determine if it is something that our clinic can handle or if the pet would have a better chance at the emergency hospital.
I say Thank you to the emergency animal hospital! We need you in our community!
The vets are always very nice and it's great that you can get your heartworm meds there at the same price you find online. It's also great that they have the area's only emergency vet, so all your records are available when you have an emergency. However, there are a few things that have made me decide to switch vets.
1. There have been a few times when multiple pets were brought in and they seemed very disorganized and it took a while to get information about which pet needed what.
2. Prices seem a bit high, but I understand that they also have the only emergency clinic in the area.
3. When two of my dogs were quite ill (diarrhea and vomiting) with one being very lethargic, I called to get them an appointment as I wasn't sure if they had eaten something poisonous. It was 1 p.m. when I called (they closed at 6) and they couldn't get me in and told me to just wait 5 hours until the emergency vet opened and take them there.
It was the last one that really made me switch. I called another vet in the area and they got BOTH my dogs in within 2 hours... even though they hadn't seen them before.
I understand that vets have standing appointments, but they should be able to take in emergencies when they are open. I know I would gladly give up my routine appointment slot (shots, yearly check-up, etc) in order to let a dog who was urgently ill get in.
In general, though, they are very knowledgeable and have a very caring staff.
The staff at SW Michigan Animal Emergency Hospital is amazing. They??ve taken great care of both our beloved cat and of the two of us. Their staff is knowledgeable, caring, kind, compassionate and extremely straight-forward. I??m so impressed and will highly recommend them to anyone who asks. And, definitely wouldn??t hesitate to go back if we have the need.
They provide great service, feature friendly, helpful informative experience staff that seem to know what they're talking about. they are kind of expensive, I took my cat here on emergency for infected bite and it was over 300 for them to sedate & drain. conveniant location though.I would recommend them.
we went there the first time because my dog freaked out during a tornado and cut a newborn puppy with her claws we had to pay hundreds the doctor told us it would be fine put it back With the mom she was dead by morning, the second time we went in was another puppy that had a a stomache hemmorage on its ambilical cord paid hundreds of dollars again and was told to put it back WITH THE MOTHER DID NOT was not treated well the surgery didnt take wasnt put back with mother and still died the third time we called was because our dog had a gash on her leg called to get stches was told it would be a little while they would call me NEVER did recieve a call had to spend about a hundred dollars to get stuff to make her wait TWO days to see our regular vet unless you want to spend hundreds of dollars on ,,get ignored and treated like you dont matter DONT GO HERE i have literally soent about a1000 dollars and every dog i have brought in has DIED