Big Ray Quick Lube Inc

★☆☆☆☆
  • 1857 Haggerty Hwy

    Commerce Twp, MI 48390

    Map & Directions
  • 248-668-9077

About Big Ray Quick Lube Inc

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My Ford Escape was serviced at Big Ray's Quick Lube for a SIMPLE air filter replacement. The mechanic put the WRONG air filter in my car which resulted in my car shutting down on the expressway with my four month old son in the back seat. We were on the on ramp that merges into the fast lane on US23. We were very lucky to get off the expressway alive without getting hit by traffic going 80mph. We were stranded for over an hour and it costs us over $100.

We presented them with documentation from the dealership regarding the air filter, which did not fit correctly and allowed debris into the engine causing it to shutdown. The owner refuses to reimburse us for their poor service which could have been DEADLY.

1
★☆☆☆☆

My Ford Escape was serviced at Big Ray's Quick Lube for a SIMPLE air filter replacement. The mechanic put the WRONG air filter in my car which resulted in my car shutting down on the expressway with my four month old son in the back seat. We were on the on ramp that merges into the fast lane on US23. We were very lucky to get off the expressway alive without getting hit by traffic going 80mph. We were stranded for over an hour and it costs us over $100.

We presented them with documentation from the dealership regarding the air filter, which did not fit correctly and allowed debris into the engine causing it to shutdown. The owner refuses to reimburse us for their poor service which could have been DEADLY.

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