Richard Ward Builders

★★★★☆

Home Construction & Remodeling

Home Construction & Remodeling
More choices in Plymouth:
Resultset_next

Armstrong & Son Construction

821 S State Highway 49 Jackson, AL

Resultset_next

All Sierra Roof Co Inc

Po Box 987 Jackson, AL

4.0 3
Hi! Sign in to let us know how Richard Ward Builders was?
Write a Review
.

Agree with the comments from tgs. This contractor is very unprofessional and at the end was extremely rude. Way overpriced but gave him a shot because he is a local guy. Never again. Had several encounters and he always diverted blame

3
★★★★★

Agree with the comments from tgs. This contractor is very unprofessional and at the end was extremely rude. Way overpriced but gave him a shot because he is a local guy. Never again. Had several encounters and he always diverted blame

.

Another reviewer obviously had unrealistic expectations in doing a house remodeling job. I used the same builder for a major house remodeling that added 600 sq ft, required tieing into 30yr old plumbing and wiring, and took over 9 months to complete. I probably used the same architect and never felt compelled to use this builder over someone else.

It's interesting that the complaints about the various sub-contractors are the strengths that I use to recommend this builder to others. Most of the sub-contractors have been working for this builder for a long time therefore they have loyality to the builder in their quality and timeliness of completing the job. My wife was home throughout the whole building process and had good interaction with the various sub-contractors. She is very particular and constantly pointed out mistakes, things she didn't like, and specific features she wanted. In all cases they were courteous and accommodating. We have used several (including the electrician who was one of the best) for personal projects after our re-modeling was completed.

The builder was present on the job every single day so I have a hard believing the other reviewer's comment that he was rarely present. He is insistent that the building area is picked up every evening (inside and outside) so the house looks as good as possible. He even hired a neighbor boy once to pick up when he was unable to do it. The builder was present frequently on Saturdays to check on things and sometime on Sunday to carry out trash, that had been previously picked up, to the street (Monday is trash pickup day).

I could probably list 100 problems that were encountered during the whole building process. It is unrealistic to think that problems won't exist or unexpected things won't occur. Some were significant problems requiring input from various experts but all were resolved to my satisfaction. In most of the problems I had input and the final say on which of the available options I wanted.

We had a great experience in getting our house expanded and remodeled. We have had glowing reviews and comments from friends, neighbors, and relatives who have seen the house. I never met the builder before hiring him so don't think that I am a personal friend trying to make him look good. My recommendation versus trusting the other reviewers comments would be to ask the builder to see other projects he has completed. I did this and found nearly all had good things to say and excellent results. My neighbor was one of them. I would gladly allow the builder to show my house remodeling project and answer any questions they had.

2
★★★★★

Another reviewer obviously had unrealistic expectations in doing a house remodeling job. I used the same builder for a major house remodeling that added 600 sq ft, required tieing into 30yr old plumbing and wiring, and took over 9 months to complete. I probably used the same architect and never felt compelled to use this builder over someone else.

It's interesting that the complaints about the various sub-contractors are the strengths that I use to recommend this builder to others. Most of the sub-contractors have been working for this builder for a long time therefore they have loyality to the builder in their quality and timeliness of completing the job. My wife was home throughout the whole building process and had good interaction with the various sub-contractors. She is very particular and constantly pointed out mistakes, things she didn't like, and specific features she wanted. In all cases they were courteous and accommodating. We have used several (including the electrician who was one of the best) for personal projects after our re-modeling was completed.

The builder was present on the job every single day so I have a hard believing the other reviewer's comment that he was rarely present. He is insistent that the building area is picked up every evening (inside and outside) so the house looks as good as possible. He even hired a neighbor boy once to pick up when he was unable to do it. The builder was present frequently on Saturdays to check on things and sometime on Sunday to carry out trash, that had been previously picked up, to the street (Monday is trash pickup day).

I could probably list 100 problems that were encountered during the whole building process. It is unrealistic to think that problems won't exist or unexpected things won't occur. Some were significant problems requiring input from various experts but all were resolved to my satisfaction. In most of the problems I had input and the final say on which of the available options I wanted.

We had a great experience in getting our house expanded and remodeled. We have had glowing reviews and comments from friends, neighbors, and relatives who have seen the house. I never met the builder before hiring him so don't think that I am a personal friend trying to make him look good. My recommendation versus trusting the other reviewers comments would be to ask the builder to see other projects he has completed. I did this and found nearly all had good things to say and excellent results. My neighbor was one of them. I would gladly allow the builder to show my house remodeling project and answer any questions they had.

Pros: Excellent sub-contractors, quality work, attention to detail

Cons: None

.

I worked with this builder on a 6 month house remodel project. I didn't notice at first, but this builder did not check his sub contractors' work. The rough construction person was excellent. The furnace person was good. The rest were poor to abhorable. When mistakes were made I either got an excuse why it was my fault or I was told I didn't know what I was talking about. If it was easy to fix, he would. If it wasn't easy to fix, he wouldn't. For example, the tile backsplash installation in the kitchen wasn't on a level line over the stove where there was no countertop. It was level where the countertop was. Why? I think the installer didn't chalk a line between countertops and strayed from level. The builder tried to fix it by replacing a few tiles here and there but it's still off. His excuse? Our tile wasn't straight. (my fault). Another example. The electrician installed the under-cabinet lights and the screws went through into the bottom of the cabinets. Not just the first screw. ALL of the screws. The electrician didn't even bother to notice and check his work. His excuse? He wasn't used to the cabinets that I chose. (my fault). Third example. A painter was hired to remove wallpaper then paint 2 coats. After the job, I'm seeing chunks of wallpaper everywhere. The trim was rolled with wall paint. They painted over gunk and construction dust so brand new drywall, base, and shoe molding are gunky looking. His reply? I'm making a big deal about nothing. My left over paint has bubbles in it probably because he didn't wash the walls properly after removing the wallpaper and I have cleaner in it. I tried using the paint to touch up the 100 of spots they missed and it's bubbling. I'm going to have to throw it out and get new paint. This is $50/gallon paint...not cheap stuff that normally has bubbles. A fourth example...the drawing called for a three way switch for kitchen lighting. Two switches were installed but only one was wired. When I asked how come the second switch didn't work, I was told they only wired one and I'd be the only one who would know about it. No apology. No offer to fix. I could provide 25 other examples but I think you get the picture. Communication was ok to bad.

In general, even if the work was good, which it wasn't, I think this builder is higher priced than the competition. We chose him because he seemed like a nice guy, was recommended by our architect, and he attended a few meetings with the architect free of charge so we felt a sense of loyalty. We plan to tell the architect to never recommend him again. The architect we loved and would work with him again.

If you feel like you need to hire this builder, do not assume anything. Run through all jobs in great detail about what will and won't be done. And be sure to accept the responsibility that everything that's done YOU have to check for accuracy. And anything that he breaks during his job, YOU have to fix.

0
★☆☆☆☆

I worked with this builder on a 6 month house remodel project. I didn't notice at first, but this builder did not check his sub contractors' work. The rough construction person was excellent. The furnace person was good. The rest were poor to abhorable. When mistakes were made I either got an excuse why it was my fault or I was told I didn't know what I was talking about. If it was easy to fix, he would. If it wasn't easy to fix, he wouldn't. For example, the tile backsplash installation in the kitchen wasn't on a level line over the stove where there was no countertop. It was level where the countertop was. Why? I think the installer didn't chalk a line between countertops and strayed from level. The builder tried to fix it by replacing a few tiles here and there but it's still off. His excuse? Our tile wasn't straight. (my fault). Another example. The electrician installed the under-cabinet lights and the screws went through into the bottom of the cabinets. Not just the first screw. ALL of the screws. The electrician didn't even bother to notice and check his work. His excuse? He wasn't used to the cabinets that I chose. (my fault). Third example. A painter was hired to remove wallpaper then paint 2 coats. After the job, I'm seeing chunks of wallpaper everywhere. The trim was rolled with wall paint. They painted over gunk and construction dust so brand new drywall, base, and shoe molding are gunky looking. His reply? I'm making a big deal about nothing. My left over paint has bubbles in it probably because he didn't wash the walls properly after removing the wallpaper and I have cleaner in it. I tried using the paint to touch up the 100 of spots they missed and it's bubbling. I'm going to have to throw it out and get new paint. This is $50/gallon paint...not cheap stuff that normally has bubbles. A fourth example...the drawing called for a three way switch for kitchen lighting. Two switches were installed but only one was wired. When I asked how come the second switch didn't work, I was told they only wired one and I'd be the only one who would know about it. No apology. No offer to fix. I could provide 25 other examples but I think you get the picture. Communication was ok to bad.

In general, even if the work was good, which it wasn't, I think this builder is higher priced than the competition. We chose him because he seemed like a nice guy, was recommended by our architect, and he attended a few meetings with the architect free of charge so we felt a sense of loyalty. We plan to tell the architect to never recommend him again. The architect we loved and would work with him again.

If you feel like you need to hire this builder, do not assume anything. Run through all jobs in great detail about what will and won't be done. And be sure to accept the responsibility that everything that's done YOU have to check for accuracy. And anything that he breaks during his job, YOU have to fix.

Pros: Good general ideas

Cons: Hard to work with. Not customer focused. Bad work.

Wait, you're the expert.

If you've been to or used Richard Ward Builders, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review