Arhaus Furniture

★★★☆☆
  • 2801 W Big Beaver Rd G247 Somerset Collection

    Troy, MI 48084

    Map & Directions
  • 248-643-1960

About Arhaus Furniture

Hours
Sun 12pm-6pm, Mon-Fri 10am-9pm, Sat 10am-7pm

Home & Garden

Home & Garden
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2.5 2
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My wife and I had a horrible experience with Arhaus. They delivered furniture that was poorly constructed and defective; scratched and chipped wood, unfinished areas, missing parts, and uneven drawers. We returned the initial shipment and 2 others as well. They were not helpful and mislead us on many occasions over the course of 6 months. We had purchased furniture from them in the past, but we will never buy from them again. They never attempted to cooperate with us or acknowledge that there was a problem. Unpack and inspect your furniture before the delivery people leave. Their customer service department is a misnomer. They don't provide any service. My wife and I had to figure out who to contact and how to get replacement pieces for the defective furniture by contacting their suppliers. They didn't return phone calls or follow through on their promises. We are regular people who were looking for our dream furniture and they delivered a nightmare. If you buy from them, just be careful.

0
★☆☆☆☆

My wife and I had a horrible experience with Arhaus. They delivered furniture that was poorly constructed and defective; scratched and chipped wood, unfinished areas, missing parts, and uneven drawers. We returned the initial shipment and 2 others as well. They were not helpful and mislead us on many occasions over the course of 6 months. We had purchased furniture from them in the past, but we will never buy from them again. They never attempted to cooperate with us or acknowledge that there was a problem. Unpack and inspect your furniture before the delivery people leave. Their customer service department is a misnomer. They don't provide any service. My wife and I had to figure out who to contact and how to get replacement pieces for the defective furniture by contacting their suppliers. They didn't return phone calls or follow through on their promises. We are regular people who were looking for our dream furniture and they delivered a nightmare. If you buy from them, just be careful.

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Arhaus is a terrific furniture store. They have a wide variety of beautiful offerings, most notably wood items (such as armoires, tables, chests, etcetera). The service is quite good, the quality of products is fantastic, and the prices are very reasonable for the quality of furnishings they offer.

2
★★★★☆

Arhaus is a terrific furniture store. They have a wide variety of beautiful offerings, most notably wood items (such as armoires, tables, chests, etcetera). The service is quite good, the quality of products is fantastic, and the prices are very reasonable for the quality of furnishings they offer.

 

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