Chuck's Garage Lansing

★★★☆☆
Locally owned auto repair shop serving Lansing, MI since 1992.
  • 3503 W St Joseph St

    Lansing, MI 48917

    Map & Directions
  • 517-267-9900

Automotive

Automotive
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I took my car to Chuck's Garage after reading the rave reviews on Google. Unfortunately, my experience does not mirror theirs. Last week they inspected my air conditioning system and told me that I needed a new condenser because it was leaking. A $600 repair. Owner talked me out of a cheaper repair $275 because he said it wouldn't last so I replaced condenser. ONE WEEK LATER I turn on the a/c and it's blowing hot air again. I took it back and now he says it's the compressor another $800 for just the part!! Even though a week ago, he told me everything else was fine. How does a compressor that's fine fail a week later?? I would never have agreed to $1400 in repairs. Additionally, compressor was fine before, I don't know if it was damaged by their inspection. I asked for a settlement on the $600 since I have nothing a week later and he refused. In other words, spend more money or just too bad for me. I am very unhappy with my first experience with this company and will not do business with them again. I think he should have given me a refund of at least half of the $600 since it was a pointless repair supposedly warranted for a year that lasted ONE WEEK.

1
★☆☆☆☆

I took my car to Chuck's Garage after reading the rave reviews on Google. Unfortunately, my experience does not mirror theirs. Last week they inspected my air conditioning system and told me that I needed a new condenser because it was leaking. A $600 repair. Owner talked me out of a cheaper repair $275 because he said it wouldn't last so I replaced condenser. ONE WEEK LATER I turn on the a/c and it's blowing hot air again. I took it back and now he says it's the compressor another $800 for just the part!! Even though a week ago, he told me everything else was fine. How does a compressor that's fine fail a week later?? I would never have agreed to $1400 in repairs. Additionally, compressor was fine before, I don't know if it was damaged by their inspection. I asked for a settlement on the $600 since I have nothing a week later and he refused. In other words, spend more money or just too bad for me. I am very unhappy with my first experience with this company and will not do business with them again. I think he should have given me a refund of at least half of the $600 since it was a pointless repair supposedly warranted for a year that lasted ONE WEEK.

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Chuck's garage is run very honestly with many different mechanics working, so work is done quickly. Timeliness is only part of the plus. Chuck, the owner is very hands on and believes a job should be done well. And an honest mechanic is very hard to find sometimes. So this is definately a plus and they do take very good care of you here.

4
★★★★☆

Chuck's garage is run very honestly with many different mechanics working, so work is done quickly. Timeliness is only part of the plus. Chuck, the owner is very hands on and believes a job should be done well. And an honest mechanic is very hard to find sometimes. So this is definately a plus and they do take very good care of you here.

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Message from Chuck's Garage Lansing

Complete Auto Repair Shop- We Employee ASE Certified Technicians, We Provide Quality Parts and Service.

More about Chuck's Garage Lansing

Brakes, Alignments, Tune-ups, Computer Testing, Electrical Repairs, Air Conditioning, Engine Repair, Transmission Repair, Electrical Repair- Many More

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