Big Daddy Taxi LLC

★★★☆☆

About Big Daddy Taxi LLC

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I felt compelled to join this sight and give back necessary feedback of this so called taxi service. I've been in Lansing for over a year now, and I've called this place at least 10 ten times since I've been here. Out of those then times I would have to say I've only received about 6 responses meaning when I called they answer. The other times they just don't answer. However out of the 6 times they did decide to answer they only chose to show up twice and the times they didnt , they didn't even bother to call to inform me that they couldn't make it. But I will say when they do answer and show, they're polite and get you where you need to go. they're just sometimes difficult to get in contact with.

2
★★☆☆☆

I felt compelled to join this sight and give back necessary feedback of this so called taxi service. I've been in Lansing for over a year now, and I've called this place at least 10 ten times since I've been here. Out of those then times I would have to say I've only received about 6 responses meaning when I called they answer. The other times they just don't answer. However out of the 6 times they did decide to answer they only chose to show up twice and the times they didnt , they didn't even bother to call to inform me that they couldn't make it. But I will say when they do answer and show, they're polite and get you where you need to go. they're just sometimes difficult to get in contact with.

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June 16th was my first time using Big Daddy Taxi. I had scheduled a ride with Yellow Cab, and was spoken to very rudely by a representative of that company, and when I asked how long of a wait I had, she harshly told me it would be 30-45 minutes. Before I could ask another question, I was hung up on. I called Big Daddy, explained what had happened, and an incredibly kind driver named 'Cassidy' told me she would pick me up within 15-20 minutes. Out of respect, I called Yellow Cab back to cancel my order, and the Rep. in a nasty tone of voice said "What Ever", and hung up on me again. Well, Cassidy was right on time, called me to let me know she was here, and was incredibly pleasant and a joy to speak with the entire ride. It cost me less to go round trip than it would have with 'Yellow Cab', considering the distance I had to travel. Cassidy was very professional, and it was clear she enjoyed her job. I would definitely use 'Big Daddy Taxi" again due to their prompt service and polite attitude. Much success to Big Daddy Taxi LLC. I will be a repeat customer.

4
★★★★☆

June 16th was my first time using Big Daddy Taxi. I had scheduled a ride with Yellow Cab, and was spoken to very rudely by a representative of that company, and when I asked how long of a wait I had, she harshly told me it would be 30-45 minutes. Before I could ask another question, I was hung up on. I called Big Daddy, explained what had happened, and an incredibly kind driver named 'Cassidy' told me she would pick me up within 15-20 minutes. Out of respect, I called Yellow Cab back to cancel my order, and the Rep. in a nasty tone of voice said "What Ever", and hung up on me again. Well, Cassidy was right on time, called me to let me know she was here, and was incredibly pleasant and a joy to speak with the entire ride. It cost me less to go round trip than it would have with 'Yellow Cab', considering the distance I had to travel. Cassidy was very professional, and it was clear she enjoyed her job. I would definitely use 'Big Daddy Taxi" again due to their prompt service and polite attitude. Much success to Big Daddy Taxi LLC. I will be a repeat customer.

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Big Daddy (aka Paul) was given my phone number by mistake and harrassed me over the phone insinuating I had ordered a car and not waited around for the car to show up. I tried to explain to Paul that I did not live in his state, but he hung up the phone on me. When I called to ask he take my phone number out of his database, he continued to harass me and hang up on me before passing me onto his secretary who attributed his attitude to a hearing problem.

I reported Paul to the Better Business Bureau and this is what he had to say for himself:

"I used a call back phone number to try and reach a customer and found someone had given out a phone number which wasn??t theirs. I ended the phone call, but the lady kept calling back, each time obnoxious and rude. I wasn??t harassing her. She kept calling me back. She acted snobbish and ignorant to me. I referred her to my secretary and told my secretary to give her your phone number to file a complaint. I wondered what she could complaint about. I was polite, never called her manes and wanted to end the phone call. I never found out whether this woman knows who gave out her number. Call back numbers are always verified in some say. It angers me that I??m accused of harassing someone who wouldn??t stop calling me back. Also the BBB should also be called the ABB. It forces me to spend time to answer a complaint that I was condescending. This is clearly is waste of time from someone who admitted that she call me back. The last sentence indicates what type of woman this is"

Anybody who has has a similar experience with Paul can see that this response is a blatant attempt to cover his rear-end. It is clear by his use of "the lady" or "this woman" that he does not have a respect for women. Actually, he kept accusing me of being "some female Brown student" who was lying to him about ordering a cab.

I highly advise against giving this man any business.

1
★☆☆☆☆

Big Daddy (aka Paul) was given my phone number by mistake and harrassed me over the phone insinuating I had ordered a car and not waited around for the car to show up. I tried to explain to Paul that I did not live in his state, but he hung up the phone on me. When I called to ask he take my phone number out of his database, he continued to harass me and hang up on me before passing me onto his secretary who attributed his attitude to a hearing problem.

I reported Paul to the Better Business Bureau and this is what he had to say for himself:

"I used a call back phone number to try and reach a customer and found someone had given out a phone number which wasn??t theirs. I ended the phone call, but the lady kept calling back, each time obnoxious and rude. I wasn??t harassing her. She kept calling me back. She acted snobbish and ignorant to me. I referred her to my secretary and told my secretary to give her your phone number to file a complaint. I wondered what she could complaint about. I was polite, never called her manes and wanted to end the phone call. I never found out whether this woman knows who gave out her number. Call back numbers are always verified in some say. It angers me that I??m accused of harassing someone who wouldn??t stop calling me back. Also the BBB should also be called the ABB. It forces me to spend time to answer a complaint that I was condescending. This is clearly is waste of time from someone who admitted that she call me back. The last sentence indicates what type of woman this is"

Anybody who has has a similar experience with Paul can see that this response is a blatant attempt to cover his rear-end. It is clear by his use of "the lady" or "this woman" that he does not have a respect for women. Actually, he kept accusing me of being "some female Brown student" who was lying to him about ordering a cab.

I highly advise against giving this man any business.

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Just ran across these reviews. Unfortunately I have to disagree with what others here are saying. We booked a trip in September '08 for my sons wedding reception. My son suggested the company because they used it throughout their college years at MSU. I am very satisfied with their professional service. If you ever have a question about this company, feel free to contact me. I had a lot of people that night in the wedding reception and big daddy taxi is the ONLY cab service that responded in a timely manner every time we called. Please email me if you need any more information. They SAVED US at the end of the wedding. ssnslatter@gmail.com - Susan

5
★★★★★

Just ran across these reviews. Unfortunately I have to disagree with what others here are saying. We booked a trip in September '08 for my sons wedding reception. My son suggested the company because they used it throughout their college years at MSU. I am very satisfied with their professional service. If you ever have a question about this company, feel free to contact me. I had a lot of people that night in the wedding reception and big daddy taxi is the ONLY cab service that responded in a timely manner every time we called. Please email me if you need any more information. They SAVED US at the end of the wedding. ssnslatter@gmail.com - Susan

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I called the night before to order a cab so I could catch my bus to the airport. They assured me they would be there at 10am. They showed up after 10:30 and I had already missed my bus. I was unable to take a later bus and still make my flight and they refused to do anything to rectify the situation. They told me accidents happen and that they could take me to detroit airport for $150. I had already lost out $25 for the bus and they were unwilling to help in any way. They are a horrible company and I would not recommend using them to anybody.

1
★☆☆☆☆

I called the night before to order a cab so I could catch my bus to the airport. They assured me they would be there at 10am. They showed up after 10:30 and I had already missed my bus. I was unable to take a later bus and still make my flight and they refused to do anything to rectify the situation. They told me accidents happen and that they could take me to detroit airport for $150. I had already lost out $25 for the bus and they were unwilling to help in any way. They are a horrible company and I would not recommend using them to anybody.

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Do not trust this Big Daddy Taxi! They do not want to serve you; instead they only want to fool you around. I recently scheduled a pick-up with this company. When I called them to schedule, the operator took my credit card number and then asked me my flight information and also told me how much I had to pay. However, when I arrived at the airport, the taxi was not there. I called 517-367-7474. They did not ask my phone in the first few calls. Then I called again and again. Finally someone answered my call. I told him I was waiting at the airport to be picked up by their taxi. The operator told me that they would be at airport in 25 min. More than 40 min later, however, nobody showed up. I called the company again and asked how long I had to wait. They refused to answer my first a few calls again. I called again and again, finally the operator told me that the taxi was on the way and should be at the airport soon. I asked for the taxi driver's phone number and told the operator I wanted to contact the driver. When I called the driver asked whether he was coming to pick me up. The driver told me that he was not sure and needed to ask his boss! I waited at the airport for more than one hour and finally called a taxi from a different company. This is my experience with BIGDADDY TAXI. Worse ever in America! A nightmare! I can not believe this! Since they have my credit number, I am still worrying they will charge me. If they do, I will do all I can to fight!

1
★☆☆☆☆

Do not trust this Big Daddy Taxi! They do not want to serve you; instead they only want to fool you around. I recently scheduled a pick-up with this company. When I called them to schedule, the operator took my credit card number and then asked me my flight information and also told me how much I had to pay. However, when I arrived at the airport, the taxi was not there. I called 517-367-7474. They did not ask my phone in the first few calls. Then I called again and again. Finally someone answered my call. I told him I was waiting at the airport to be picked up by their taxi. The operator told me that they would be at airport in 25 min. More than 40 min later, however, nobody showed up. I called the company again and asked how long I had to wait. They refused to answer my first a few calls again. I called again and again, finally the operator told me that the taxi was on the way and should be at the airport soon. I asked for the taxi driver's phone number and told the operator I wanted to contact the driver. When I called the driver asked whether he was coming to pick me up. The driver told me that he was not sure and needed to ask his boss! I waited at the airport for more than one hour and finally called a taxi from a different company. This is my experience with BIGDADDY TAXI. Worse ever in America! A nightmare! I can not believe this! Since they have my credit number, I am still worrying they will charge me. If they do, I will do all I can to fight!

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My husband had heard this company was cheap and pretty good and had used it several times wtih ok results (although the drivers were usually late). I went out for my birthday last Saturday with several friends. The driver was over 45 minutes late to pick us up, then "accidentally" took us WAY out of our way and of course overcharged us by quite a bit due to this. I decided since we hadn't had a problem before to just ignore this and have a good time. When we called for a pick-up no one answered the phone...it just rang and rang. When we finaly got through and I told them we needed a pick up the guy (with another in the background) ASKED ME HOW MUCH MONEY I HAD!!!! I asked how much it costs and they said $50. I live 5 minutes from my pickup location, and have taken a cab across the city for less. Even the driver that took us 20 minutes out of our way only charged us $22. When I told the person that he got extremely rude and said that was fine I could wait over 2 hours then. I ended up waiting outside for forever until I finally ended up getting through to Cosmos who were great. I will NEVER use Big Daddy Taxi again and will advise my friends to do the same. IF YOU USE THIS COMPANY BEWARE THEY WILL CHEAT YOU ANY WAY THEY CAN!!!!!

1
★☆☆☆☆

My husband had heard this company was cheap and pretty good and had used it several times wtih ok results (although the drivers were usually late). I went out for my birthday last Saturday with several friends. The driver was over 45 minutes late to pick us up, then "accidentally" took us WAY out of our way and of course overcharged us by quite a bit due to this. I decided since we hadn't had a problem before to just ignore this and have a good time. When we called for a pick-up no one answered the phone...it just rang and rang. When we finaly got through and I told them we needed a pick up the guy (with another in the background) ASKED ME HOW MUCH MONEY I HAD!!!! I asked how much it costs and they said $50. I live 5 minutes from my pickup location, and have taken a cab across the city for less. Even the driver that took us 20 minutes out of our way only charged us $22. When I told the person that he got extremely rude and said that was fine I could wait over 2 hours then. I ended up waiting outside for forever until I finally ended up getting through to Cosmos who were great. I will NEVER use Big Daddy Taxi again and will advise my friends to do the same. IF YOU USE THIS COMPANY BEWARE THEY WILL CHEAT YOU ANY WAY THEY CAN!!!!!

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I got married last year, and we decided to do our bachlorette/bachlor party in the same area, on the same night. We chose to hit a few bars downtown Lansing, however, we are all from the Grand Ledge area. We called and reserved our ride with Big Daddy Taxi 3 weeks in advance. We had approximately 24 people total. We asked for two vans. One for the guys and one for the girls, because even though we were all going downtown Lansing, we were starting and stopping at different bars, and the vans only seat 14 people MAX. Two vans picked us up in Grand Ledge, took us to downtown Lansing, BUT only ONE van picked us up at the end of the night. We had to CRAM 24 people in one van all the way back to Grand Ledge. The driver that DID show up, treated us as though we were a bunch of drunk teenagers, because we were very upset that we had to cram in this one van! We are a group of professionals and bussiness owners, not a bunch of irresponsible kids! As a business owner, I called the 'management' to complain. Never even a phone call back or an apology orrrrr an acknowledgement. To be honest, it shouldn't matter if we were a bunch of irresponsible kids or not, THIS WAS JUST BAD BUSINESS! My sister is getting married in 3 weeks, and we WON'T be using this service, I can assure you of that!

5
★★★★★

I got married last year, and we decided to do our bachlorette/bachlor party in the same area, on the same night. We chose to hit a few bars downtown Lansing, however, we are all from the Grand Ledge area. We called and reserved our ride with Big Daddy Taxi 3 weeks in advance. We had approximately 24 people total. We asked for two vans. One for the guys and one for the girls, because even though we were all going downtown Lansing, we were starting and stopping at different bars, and the vans only seat 14 people MAX. Two vans picked us up in Grand Ledge, took us to downtown Lansing, BUT only ONE van picked us up at the end of the night. We had to CRAM 24 people in one van all the way back to Grand Ledge. The driver that DID show up, treated us as though we were a bunch of drunk teenagers, because we were very upset that we had to cram in this one van! We are a group of professionals and bussiness owners, not a bunch of irresponsible kids! As a business owner, I called the 'management' to complain. Never even a phone call back or an apology orrrrr an acknowledgement. To be honest, it shouldn't matter if we were a bunch of irresponsible kids or not, THIS WAS JUST BAD BUSINESS! My sister is getting married in 3 weeks, and we WON'T be using this service, I can assure you of that!

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Boy by the time these clowns showed up to pick us up I was sober and ready to drive home. We called at 1:30Am in east lansing, we than walked around a little bit and it was 2:45a before they arrived. The Driver smelt like he had just come down from a bender. We relucantly got in the cab and off he speed. No really drove really fast in a 25 mph zone. I do not know if the guy was wasted or not we were just happy to make it home in one piece. I hope he was not drunk but we ll i hope not

PROS: someone to drive for cheap
CONS: did i mention slow

4
★★★★☆

Boy by the time these clowns showed up to pick us up I was sober and ready to drive home. We called at 1:30Am in east lansing, we than walked around a little bit and it was 2:45a before they arrived. The Driver smelt like he had just come down from a bender. We relucantly got in the cab and off he speed. No really drove really fast in a 25 mph zone. I do not know if the guy was wasted or not we were just happy to make it home in one piece. I hope he was not drunk but we ll i hope not

PROS: someone to drive for cheap
CONS: did i mention slow

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Big Daddy taxi is such a great Idea. If you think of all the drunk college students around MSU at 2AM, would you want to drive around? Big Daddy is cheap compared to a regular taxi service. They charge a flat fee per person, $5. They take you where you need to go, no worries. They usually drive a big bus and can also fit large groups of people. This is a great alternative to a limo or something of this sort for parties. The drivers are always knowledgeable about the streets and downtown area and know where they are going. I highly reccomend taking big daddy taxi!

4
★★★★☆

Big Daddy taxi is such a great Idea. If you think of all the drunk college students around MSU at 2AM, would you want to drive around? Big Daddy is cheap compared to a regular taxi service. They charge a flat fee per person, $5. They take you where you need to go, no worries. They usually drive a big bus and can also fit large groups of people. This is a great alternative to a limo or something of this sort for parties. The drivers are always knowledgeable about the streets and downtown area and know where they are going. I highly reccomend taking big daddy taxi!

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