Wayne Lawn & Garden Inc.

★★☆☆☆
  • 39915 Michigan Avenue

    Canton, MI 48188

    Map & Directions
  • 734-721-5220

About Wayne Lawn & Garden Inc.

Categories
  • Lawn & Garden Equipment Manufacturers
  • Lawn Mowers
  • Generators
  • Tools
Details
  • Snow Removal
  • Lawn Mower Sharpening
  • Lawn Maintenance
Hours
M-F 9am-6pm, Sa 9am-4pm, Su Closed
Emails
  • sales@waynelawn.com
Phones
  • Fax (734-721-0770)

Shopping

Shopping
More choices in Canton:
Resultset_next

Rent-A-Center

32536 Michigan Ave Wayne, IL

Resultset_next

Abc Warehouse

30280 Plymouth Rd Livonia, LA

2.3333 3
Hi! Sign in to let us know how Wayne Lawn & Garden Inc. was?
Write a Review
.

Considering how many people come into there store, they do a great job trying to help everyone. Not everyone comes in with the right stuff or they come in with an attitude, but they do a great job. As long as you have your model numbers, they will get you what you need. They are fun and easy to talk to. Prices are very competitive for not being a big box store. I have bought several machines there and they took care of me. They got my new lawnmower gased up and ready to cut. I didnt have to register or do any warranty stuff. I highly recommend to buy your lawnmower or any parts.

5
★★★★★

Considering how many people come into there store, they do a great job trying to help everyone. Not everyone comes in with the right stuff or they come in with an attitude, but they do a great job. As long as you have your model numbers, they will get you what you need. They are fun and easy to talk to. Prices are very competitive for not being a big box store. I have bought several machines there and they took care of me. They got my new lawnmower gased up and ready to cut. I didnt have to register or do any warranty stuff. I highly recommend to buy your lawnmower or any parts.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

My brand new Toro, purchased at Home Depot, failed to start after one month of use. Toro has a ""1st or 2nd pull or we fix it free for 3 years"" warranty, so I called Toro to arrange service. They suggested a shop much farther from my home than Wayne Lawn & Garden, and I asked about using them, since they have Toro all over their shop walls. The agent said yes, they are a warranty service center, but let me give you the number of [another local shop], just in case. I thought it odd - Toro favoritism? Called the shop, and they said that all I needed was the receipt to establish date of purchase, and we'd be all set.\n\nUpon arriving at the shop, the attendant did everything but shove me out the door. They were very adversarial, and clearly did not want to fulfill the warranty contract - I *should* have walked out at that point, but people I respect said they always did great work. Despite my misgivings, I left the mower with them. They called me a few days later to say the wrong plug was installed, and I would have to pay for it. Note that the FACTORY installed the plug - the plug even had paint overspray on it from when the engine block was painted at the factory (common practice to prevent paint from entering the cylinder). Besides: why would I have changed the plug within one month and only two uses of the mower? Upon picking up the mower, I paid them and insisted the old plug be returned to me. Upon returning home, I checked the old plug against the plug in the Toro (Briggs & Stratton, actually) manual, and it is precisely the plug specified - they lied to me. Further still, a quick Google search indicated problems with the factory plug over the past several years - they also knew what the issue was before looking at the mower. \n\nI immediately called Toro, and they claim they will reimburse the money spent, but I will never, ever darken the door of this establishment again. This experience has effected me so negatively that I am considering returning the Toro and paying the $150 extra for the comparable Honda there.\n\nPer the shop, if this is how they believe they can treat their customers, then they CLEARLY have no need for any more of them. \n\nTo Wayne Lawn & Garden: a poor customer experience has consequences: I'll be driving to Stockbridge for the Argo 8x8 750 HDi I was planning to purchase for deer season this year.\n\nTo anyone considering this shop, I can only say: CAVEAT EMPTOR.

0
★☆☆☆☆

My brand new Toro, purchased at Home Depot, failed to start after one month of use. Toro has a ""1st or 2nd pull or we fix it free for 3 years"" warranty, so I called Toro to arrange service. They suggested a shop much farther from my home than Wayne Lawn & Garden, and I asked about using them, since they have Toro all over their shop walls. The agent said yes, they are a warranty service center, but let me give you the number of [another local shop], just in case. I thought it odd - Toro favoritism? Called the shop, and they said that all I needed was the receipt to establish date of purchase, and we'd be all set.\n\nUpon arriving at the shop, the attendant did everything but shove me out the door. They were very adversarial, and clearly did not want to fulfill the warranty contract - I *should* have walked out at that point, but people I respect said they always did great work. Despite my misgivings, I left the mower with them. They called me a few days later to say the wrong plug was installed, and I would have to pay for it. Note that the FACTORY installed the plug - the plug even had paint overspray on it from when the engine block was painted at the factory (common practice to prevent paint from entering the cylinder). Besides: why would I have changed the plug within one month and only two uses of the mower? Upon picking up the mower, I paid them and insisted the old plug be returned to me. Upon returning home, I checked the old plug against the plug in the Toro (Briggs & Stratton, actually) manual, and it is precisely the plug specified - they lied to me. Further still, a quick Google search indicated problems with the factory plug over the past several years - they also knew what the issue was before looking at the mower. \n\nI immediately called Toro, and they claim they will reimburse the money spent, but I will never, ever darken the door of this establishment again. This experience has effected me so negatively that I am considering returning the Toro and paying the $150 extra for the comparable Honda there.\n\nPer the shop, if this is how they believe they can treat their customers, then they CLEARLY have no need for any more of them. \n\nTo Wayne Lawn & Garden: a poor customer experience has consequences: I'll be driving to Stockbridge for the Argo 8x8 750 HDi I was planning to purchase for deer season this year.\n\nTo anyone considering this shop, I can only say: CAVEAT EMPTOR.

.

My brand new Toro, purchased at Home Depot, failed to start after one month of use. Toro has a "1st or 2nd pull or we fix it free for 3 years" warranty, so I

called Toro to arrange service. They suggested a shop much farther from my home than Wayne Lawn & Garden, and I asked about using them, since they have Toro all

over their shop walls. The agent said yes, they are a warranty service center, but let me give you the number of [another local shop], just in case. I thought

it odd - Toro favoritism? Called the shop, and they said that all I needed was the receipt to establish date of purchase, and we'd be all set.

Upon arriving at the shop, the attendant did everything but shove me out the door. They were very adversarial, and clearly did not want to fulfill the warranty

contract - I *should* have walked out at that point, but people I respect said they always did great work. Despite my misgivings, I left the mower with them.

They called me a few days later to say the wrong plug was installed, and I would have to pay for it. Note that the FACTORY installed the plug - the plug even

had paint overspray on it from when the engine block was painted at the factory (common practice to prevent paint from entering the cylinder). Besides: why

would I have changed the plug within one month and only two uses of the mower? Upon picking up the mower, I paid them and insisted the old plug be returned to

me. Upon returning home, I checked the old plug against the plug in the Toro (Briggs & Stratton, actually) manual, and it is precisely the plug specified - they

lied to me. Further still, a quick Google search indicated problems with the factory plug over the past several years - they also knew what the issue was before

looking at the mower.

I immediately called Toro, and they claim they will reimburse the money spent, but I will never, ever darken the door of this establishment again. This

experience has effected me so negatively that I am considering returning the Toro and paying the $150 extra for the comparable Honda there.

Per the shop, if this is how they believe they can treat their customers, then they CLEARLY have no need for any more of them.

To Wayne Lawn & Garden: a poor customer experience has consequences: I'll be driving to Stockbridge for the Argo 8x8 750 HDi I was planning to purchase for

deer season this year.

To anyone considering this shop, I can only say: CAVEAT EMPTOR.

1
★☆☆☆☆

My brand new Toro, purchased at Home Depot, failed to start after one month of use. Toro has a "1st or 2nd pull or we fix it free for 3 years" warranty, so I

called Toro to arrange service. They suggested a shop much farther from my home than Wayne Lawn & Garden, and I asked about using them, since they have Toro all

over their shop walls. The agent said yes, they are a warranty service center, but let me give you the number of [another local shop], just in case. I thought

it odd - Toro favoritism? Called the shop, and they said that all I needed was the receipt to establish date of purchase, and we'd be all set.

Upon arriving at the shop, the attendant did everything but shove me out the door. They were very adversarial, and clearly did not want to fulfill the warranty

contract - I *should* have walked out at that point, but people I respect said they always did great work. Despite my misgivings, I left the mower with them.

They called me a few days later to say the wrong plug was installed, and I would have to pay for it. Note that the FACTORY installed the plug - the plug even

had paint overspray on it from when the engine block was painted at the factory (common practice to prevent paint from entering the cylinder). Besides: why

would I have changed the plug within one month and only two uses of the mower? Upon picking up the mower, I paid them and insisted the old plug be returned to

me. Upon returning home, I checked the old plug against the plug in the Toro (Briggs & Stratton, actually) manual, and it is precisely the plug specified - they

lied to me. Further still, a quick Google search indicated problems with the factory plug over the past several years - they also knew what the issue was before

looking at the mower.

I immediately called Toro, and they claim they will reimburse the money spent, but I will never, ever darken the door of this establishment again. This

experience has effected me so negatively that I am considering returning the Toro and paying the $150 extra for the comparable Honda there.

Per the shop, if this is how they believe they can treat their customers, then they CLEARLY have no need for any more of them.

To Wayne Lawn & Garden: a poor customer experience has consequences: I'll be driving to Stockbridge for the Argo 8x8 750 HDi I was planning to purchase for

deer season this year.

To anyone considering this shop, I can only say: CAVEAT EMPTOR.

Was this review helpful to you?
Ratings_icons Ratings_icons

Message from Wayne Lawn & Garden Inc.

Wayne Lawn & Garden provides premium outdoor power equipment, parts, and service in Canton, MI. From snowthrowers to lawn mowers, we can meet all of your outdoor power needs. Call or stop in today!

Yext PowerListings

Articles and Advice

 

Wait, you're the expert.

If you've been to or used Wayne Lawn & Garden Inc., leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review