Pc Outlet

★★★★☆
  • 3227 28TH St SW

    Grandville, MI 49418

    Map & Directions
  • 616-534-3344

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I'm pretty surprised at the negative reviews on here, because the opposite was true for me. I guess the fact that those haters hardly wrote anything in their post kind of speaks for itself. Anyway I was really really happy with my visit

3
★★★★★

I'm pretty surprised at the negative reviews on here, because the opposite was true for me. I guess the fact that those haters hardly wrote anything in their post kind of speaks for itself. Anyway I was really really happy with my visit

.

These guys almost brought tears of joy to my eyes. SERIOUSLY> I was devestated after getting quotes from the Geek squad and other local PC stores. Some of the PC stores out there are worse then used car lots. I was quoted over $450.00 for a new hard drive and operating sytems for my pc. PC outlet actually tries to HELP people save money. They did an amazing job and I was out less then $100.00!!!!! I will never in my life go anywhere else. HONEST HONEST HONEST. That says it all!!!!

5
★★★★★

These guys almost brought tears of joy to my eyes. SERIOUSLY> I was devestated after getting quotes from the Geek squad and other local PC stores. Some of the PC stores out there are worse then used car lots. I was quoted over $450.00 for a new hard drive and operating sytems for my pc. PC outlet actually tries to HELP people save money. They did an amazing job and I was out less then $100.00!!!!! I will never in my life go anywhere else. HONEST HONEST HONEST. That says it all!!!!

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.

Ok, I am a family man who does not have hundreds or thousands to spend on computer repairs. I called around for a new hard drive and operating system for my family pc. Geek squad and the others quoted me over $450 installed. RIDICULAS!!!

3
★★★★★

Ok, I am a family man who does not have hundreds or thousands to spend on computer repairs. I called around for a new hard drive and operating system for my family pc. Geek squad and the others quoted me over $450 installed. RIDICULAS!!!

.

This was a terrible experince. They were too expensive and they did what i could have done myself in an hour and it took them 2 days. Over all I was very dissatisfied.

1
★☆☆☆☆

This was a terrible experince. They were too expensive and they did what i could have done myself in an hour and it took them 2 days. Over all I was very dissatisfied.

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I tried a lot of different techies over the past fifteen years before I found these guys a couple of years ago. They've always done right by me and have given me super fast service at prices that are fair beyond belief. If they can fix it, they will and if they can't they won't try to force you to buy one of theirs, but they DO have some great little refurbs onsite at fair prices with which I've had excellent results. If you're looking to impress your friends with the latest, most expensive and shiny bells and whistles, this isn't your store. This store is the place where smart consumers go. If you want a custom built, they'll do it for you and you'll get only good parts. They don't want the reputation that cheap junk generates.

They also treat you like a human being, not an idiot who shouldn't even be using a computer. I don't know about you, but I get enough of that elsewhere and the courtesy and helpful explanations are refreshing. If something ever happened to these guys, I'd be completely lost.

5
★★★★★

I tried a lot of different techies over the past fifteen years before I found these guys a couple of years ago. They've always done right by me and have given me super fast service at prices that are fair beyond belief. If they can fix it, they will and if they can't they won't try to force you to buy one of theirs, but they DO have some great little refurbs onsite at fair prices with which I've had excellent results. If you're looking to impress your friends with the latest, most expensive and shiny bells and whistles, this isn't your store. This store is the place where smart consumers go. If you want a custom built, they'll do it for you and you'll get only good parts. They don't want the reputation that cheap junk generates.

They also treat you like a human being, not an idiot who shouldn't even be using a computer. I don't know about you, but I get enough of that elsewhere and the courtesy and helpful explanations are refreshing. If something ever happened to these guys, I'd be completely lost.

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This Company says they have a 3 day same as cash 30 day warranty and then what ever the manufacture has I had a problem with my mobo returned it for exchange they told me they dont have the same product in and that they have to RMA it with the company and if the company refuse the RMA then I will have to EAT the 140 dollars i spent on the MOBO even tho i have a 30 day warranty through them. They told me if the company refuse's the rma that they would get me the board back then I could deal with the company and they would work something out with me. meaning have me spend more money on the same product. They never have anything instock call for one part nope not in stock ask about another nope. there happy to take the your money but wont work with you to test your computer real quick. I really recommend GPC 3665 29th st Kentwood Mi
(616) 977-9848

I called them they tested my stuff for free and told me what the problem was. I went back to Pc outlet and asked them if they could exchange my mobo for a different mobo that was not the one I wanted but would work for my system. they told me no we have to RMA it. I understand that they have protocalls to follow but, to come out and say if the company doesnt RMA it then thee nothing we can do. I asked for my money back they said no asked for exchange no they said if the company RMA's it you can wait for the MOBO to come back instock or we can give you instore credit.

Like I siad DONT BUY FROM use GPC NEWEGG or TIGGERDIRECT. these people at Pc Outlet do try and sell you stuff you dont need. they act all nice but when it comes down to it its the customers fault for anytrouble and will not work with you unless you PAY. GPC will work with you and have anything you need instock unlike Pc Outlet. DONT BUY FROM!!!!!!!!!!

0
★☆☆☆☆

This Company says they have a 3 day same as cash 30 day warranty and then what ever the manufacture has I had a problem with my mobo returned it for exchange they told me they dont have the same product in and that they have to RMA it with the company and if the company refuse the RMA then I will have to EAT the 140 dollars i spent on the MOBO even tho i have a 30 day warranty through them. They told me if the company refuse's the rma that they would get me the board back then I could deal with the company and they would work something out with me. meaning have me spend more money on the same product. They never have anything instock call for one part nope not in stock ask about another nope. there happy to take the your money but wont work with you to test your computer real quick. I really recommend GPC 3665 29th st Kentwood Mi
(616) 977-9848

I called them they tested my stuff for free and told me what the problem was. I went back to Pc outlet and asked them if they could exchange my mobo for a different mobo that was not the one I wanted but would work for my system. they told me no we have to RMA it. I understand that they have protocalls to follow but, to come out and say if the company doesnt RMA it then thee nothing we can do. I asked for my money back they said no asked for exchange no they said if the company RMA's it you can wait for the MOBO to come back instock or we can give you instore credit.

Like I siad DONT BUY FROM use GPC NEWEGG or TIGGERDIRECT. these people at Pc Outlet do try and sell you stuff you dont need. they act all nice but when it comes down to it its the customers fault for anytrouble and will not work with you unless you PAY. GPC will work with you and have anything you need instock unlike Pc Outlet. DONT BUY FROM!!!!!!!!!!

Pros: NONE HARD TO GET ANYTHING FROM NEVER HAVE PRODUCT INSTOCK

Cons: THEY PRESSURE YOU TO BUY THINGS YOU DONT NEED AND WILL NOT WORK WITH YOU TO FIX A PROBLEM UNLESS YOU SPEND EVEN MORE MONEY EVEN IF THE PRODUCT IS IN WARRENTY THROUGH THEM

.

PC outlet's a physical store, so they really can't compete with the big online parts sites -- and they don't. If you're looking for the bare minimum prices then look elsewhere.

They do have a helpful staff, which is reasonably knowledgeable. I'm mostly a software tech and a web designer, but I know a bit of hardware, and several times I've called them about parts and the helpful staff has actually taught me a thing or two (particularly regarding lcd monitors, thanks guys!). Nobody can know everything, and sometimes troubleshooting is a process of trial and error, but they seem competent to me.

So, I go there for three reasons... helpful and friendly techs, parts on a moment's notice when I really can't wait for an online shop to mail them to me, and for the occasional deals.

Yeah, deals. Sometimes they get a good deal on some stuff, and they pass those good deals on to their customers... Doesn't happen all the time, but I manged to get an entire Pentium 3 tower with dvd read/write and all the other basics for just $50 there (even if you don't like the pentium 3 chip, try to find a case, power supply, and decent hard drive for less than $50 somewhere else). When they get good deals, they pass it on to their customers.

So, even though they are not my first stop for shopping for computer parts and systems, I always take a look at PC outlet at least once a month, just to see what's going on. They are a niche store that has a valid place in the market, even if they'll never become huge and famous.

3
★★★☆☆

PC outlet's a physical store, so they really can't compete with the big online parts sites -- and they don't. If you're looking for the bare minimum prices then look elsewhere.

They do have a helpful staff, which is reasonably knowledgeable. I'm mostly a software tech and a web designer, but I know a bit of hardware, and several times I've called them about parts and the helpful staff has actually taught me a thing or two (particularly regarding lcd monitors, thanks guys!). Nobody can know everything, and sometimes troubleshooting is a process of trial and error, but they seem competent to me.

So, I go there for three reasons... helpful and friendly techs, parts on a moment's notice when I really can't wait for an online shop to mail them to me, and for the occasional deals.

Yeah, deals. Sometimes they get a good deal on some stuff, and they pass those good deals on to their customers... Doesn't happen all the time, but I manged to get an entire Pentium 3 tower with dvd read/write and all the other basics for just $50 there (even if you don't like the pentium 3 chip, try to find a case, power supply, and decent hard drive for less than $50 somewhere else). When they get good deals, they pass it on to their customers.

So, even though they are not my first stop for shopping for computer parts and systems, I always take a look at PC outlet at least once a month, just to see what's going on. They are a niche store that has a valid place in the market, even if they'll never become huge and famous.

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.

These guys dont have a clue what there doing they recommend things that will not even work in the computer, they have no idea what they are doing. They say they have great prices but when it comes time to check out lookout. LAME place.

0
★☆☆☆☆

These guys dont have a clue what there doing they recommend things that will not even work in the computer, they have no idea what they are doing. They say they have great prices but when it comes time to check out lookout. LAME place.

Pros: None total morons (or more offs)

Cons: no one there knows what there doing.

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I went in here looking for a cheap computer to network my desktop to another pc for a growing son. Helpfull sales people and good prices on used computers made my day.

2
★★★★☆

I went in here looking for a cheap computer to network my desktop to another pc for a growing son. Helpfull sales people and good prices on used computers made my day.

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I checked out Pc Outlet about a month ago just to check out what they have to offer. I wasn't impressed. The prices were rather high, especially compared to online prices. Also Their selection was rather limited. However, if you are new to computers, they are very imformative and helpful. This might be more important to you.

2
★★☆☆☆

I checked out Pc Outlet about a month ago just to check out what they have to offer. I wasn't impressed. The prices were rather high, especially compared to online prices. Also Their selection was rather limited. However, if you are new to computers, they are very imformative and helpful. This might be more important to you.

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.

I like this business because the people who work here are extremely helpful. I had just purchased a computer and for some reason it was not working properly. It needed to be looked at by a professional and I could have been charged a good amount of money, I mean not knowing what the problem was and telling them I didnt know they could have took advantage of that and charged me alot for something small like how other people in business are doing to woman these days. The man on the phone told me to go ahead and bring in my computer tower and he would check it out for me. I brought it and he fixed it and didnt charge me a dime for anything. I am so greatful for that. he could have charged me for labor or whatever and didnt. Their service is great and I will continue to go here. They're prices on computers and parts and accessories are priced very good as I noticed when I was there. they have everything that anyone could possably need for their computers. but I'd have to say the most special thing about them is that they treat their customers with respect, I love that about them.

PROS: excellent staff
CONS: nothing at all

5
★★★★★

I like this business because the people who work here are extremely helpful. I had just purchased a computer and for some reason it was not working properly. It needed to be looked at by a professional and I could have been charged a good amount of money, I mean not knowing what the problem was and telling them I didnt know they could have took advantage of that and charged me alot for something small like how other people in business are doing to woman these days. The man on the phone told me to go ahead and bring in my computer tower and he would check it out for me. I brought it and he fixed it and didnt charge me a dime for anything. I am so greatful for that. he could have charged me for labor or whatever and didnt. Their service is great and I will continue to go here. They're prices on computers and parts and accessories are priced very good as I noticed when I was there. they have everything that anyone could possably need for their computers. but I'd have to say the most special thing about them is that they treat their customers with respect, I love that about them.

PROS: excellent staff
CONS: nothing at all

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