Fantastic Finds

★★★☆☆
  • 2925 Wood St

    Lansing, MI 48906

    Map & Directions
  • 517-702-1200

About Fantastic Finds

Categories
  • Formal Wear Rental
  • Formal Wear Stores
  • Bridal Shops
Details
  • Wedding Supplies
3.08 25
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I was very disappointed with the service (or lack there of) at FF, I went with my best friend who is getting married next year and I am a bridesmaid. We sat in the waiting room for 10 minutes before someone finally came out and helped us. My friend filled out the form they needed to create her file and I added my info to the list. We started out looking at bridesmaid dresses and I was not impressed at the selection, every dress was plain. After finding one that sort of fit the bill (by looking at binders only), we moved on to looking at wedding gowns. I got mixed feelings from the consultant. In one breath she could be the sweetest lady and in the next she was completely snarky and rude. My friend found several dresses to try on and when it was time to actually try them on I was told "you have to stay out here I will help her change". Now, we have been to a few other bridal salons since then and were given the chance for her to choose who she wanted in the changing room with her. She did fall in love with a dress from here and was told that it was a FF original and she wouldn't find another one like it. The designers tag was no where to be found on this dress. She didn't want to purchase the dress, but she was made to feel that if she didn't buy it today she wouldn't have a dress for her wedding (which is July 2013). We also were not allowed to take pictures so that we could show the dresses off to her family and friends to get their opinions. We left and went home and started looking online for dresses and what did we find?!?! HER DRESS! The one from FF is a cheaply made knockoff of a very beautiful and elegant dress, which she will be purchasing elsewhere! Then come to find out, they took it upon themselves to share my personal information that was to be for my friends file only with local businesses. Needless to say we will NOT be going back!

1
★☆☆☆☆

I was very disappointed with the service (or lack there of) at FF, I went with my best friend who is getting married next year and I am a bridesmaid. We sat in the waiting room for 10 minutes before someone finally came out and helped us. My friend filled out the form they needed to create her file and I added my info to the list. We started out looking at bridesmaid dresses and I was not impressed at the selection, every dress was plain. After finding one that sort of fit the bill (by looking at binders only), we moved on to looking at wedding gowns. I got mixed feelings from the consultant. In one breath she could be the sweetest lady and in the next she was completely snarky and rude. My friend found several dresses to try on and when it was time to actually try them on I was told "you have to stay out here I will help her change". Now, we have been to a few other bridal salons since then and were given the chance for her to choose who she wanted in the changing room with her. She did fall in love with a dress from here and was told that it was a FF original and she wouldn't find another one like it. The designers tag was no where to be found on this dress. She didn't want to purchase the dress, but she was made to feel that if she didn't buy it today she wouldn't have a dress for her wedding (which is July 2013). We also were not allowed to take pictures so that we could show the dresses off to her family and friends to get their opinions. We left and went home and started looking online for dresses and what did we find?!?! HER DRESS! The one from FF is a cheaply made knockoff of a very beautiful and elegant dress, which she will be purchasing elsewhere! Then come to find out, they took it upon themselves to share my personal information that was to be for my friends file only with local businesses. Needless to say we will NOT be going back!

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After having a terrible first experience trying on at dresses at another store, I was very pleased with Fantastic Finds! I bought my dress on my first visit. I felt Amanda listened to what I wanted and didn't want and ended up pulling a dress that looked great on my body type and had all the elements I was hoping for! I have had quite a few friends find their dresses here as well, which is why I gave it a shot. Two thumbs up!

5
★★★★★

After having a terrible first experience trying on at dresses at another store, I was very pleased with Fantastic Finds! I bought my dress on my first visit. I felt Amanda listened to what I wanted and didn't want and ended up pulling a dress that looked great on my body type and had all the elements I was hoping for! I have had quite a few friends find their dresses here as well, which is why I gave it a shot. Two thumbs up!

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Fantastic Finds was a GREAT experience! \r
\r
I recently went to Fantastic Finds with my friend who is the bride. We were greeted by Courtney who I highly reccomend, she was perfect for us! After looking at a few dresses Courtney

3
★★★★★

Fantastic Finds was a GREAT experience! \r
\r
I recently went to Fantastic Finds with my friend who is the bride. We were greeted by Courtney who I highly reccomend, she was perfect for us! After looking at a few dresses Courtney

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Not a fan at all. My dress will not be in before my wedding. thank you fantastic finds. I called and kept calling it took my consultant 2 days to get back to me to tell me she doesn't think it will be in and there really isn't anything she can do. So now after finding my dream dress and spending it (paid in full when bought) over 1,600 i will not have a dress for my wedding.

1
★☆☆☆☆

Not a fan at all. My dress will not be in before my wedding. thank you fantastic finds. I called and kept calling it took my consultant 2 days to get back to me to tell me she doesn't think it will be in and there really isn't anything she can do. So now after finding my dream dress and spending it (paid in full when bought) over 1,600 i will not have a dress for my wedding.

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Since you can't make comments to others experiences, I thought I would write one.
For the person who did not bring the coupon and expected to get something free!! That is what the coupon is for!! Do you go into Bed, Bath & Beyond w/o your 20% off coupon and say that you left it at home and they magically give you the discount - NO!! No, company does and that is her fault for not bringing it. I would have said I will be back tomorrow w/ my coupon if it was so important to her.
There is always going to be issues no matter what place you go to but to complain about a store when something is your fault, I just don't get it.....I have heard nothing but great things about the place and I am excited for my apt next month!

5
★★★★★

Since you can't make comments to others experiences, I thought I would write one.
For the person who did not bring the coupon and expected to get something free!! That is what the coupon is for!! Do you go into Bed, Bath & Beyond w/o your 20% off coupon and say that you left it at home and they magically give you the discount - NO!! No, company does and that is her fault for not bringing it. I would have said I will be back tomorrow w/ my coupon if it was so important to her.
There is always going to be issues no matter what place you go to but to complain about a store when something is your fault, I just don't get it.....I have heard nothing but great things about the place and I am excited for my apt next month!

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I first decided to go to Fantastic Finds because I had won $175 off the price of a gown at a bridal show. The day after I had won this I called the store to make an appointment to go in when I would have the money to pay for the dress. I was shocked when I was told that if I didn't make the appointment within 2 weeks of winning then I wouldn't be able to use the $175 off that I had won. I then decided to look elsewhere.

I looked and looked for a gown at several other stores and had found many that I liked, but just hadn't made up my mind. Later I had received a post card in the mail from Fantastic Finds telling me that if I purchased a gown there I would get $150 toward a tiara or veil. Saving money is always a bonus with me so I called to make an appointment to go. I let the person on the phone know that I had gotten the card in the mail giving me the veil or tiara if I purchased my gown there. I was still upset about not being able to use the money off I had won but decided that a free veil or tiara would be a nice savings.

When I got there I got Amanda for a consultant. Amanda turned out to be the only positive thing I got out of Fantastic Finds. She helped me find "the" dress and I was very happy. We went back downstairs and I put the downpayment on my dress. When I asked about the veil or tiara I was told AFTER PAYING that I wasn't eligible for the veil/tiara because I didn't have the card with me. Had I been told on the telephone that I needed the card with me I'd have brought it-and if I'd have been told I needed the card at the time of purchase I'd have gone home and driven back the next day to pay for the dress. So, twice I got (in my opinion) ripped off by Fantastic Finds.

I got all my bridesmaid dresses, and my mother got her dress, at David's Bridal. I now wish I'd have gone there to get one of the several dresses I liked there. It seems that, after getting your money at Fantastic Finds, they no longer care about you.

I also got upset by Fantastic Finds about my alterations. I had an appointment for my first fitting. Knowing that I had to have the money for alterations up front, and being a little short on cash, I called to change my appointment. I was told that if I didn't show for the original appointment, then they wouldn't do my alterations. I ended up borrowing money for my alterations because I didn't have the time to try and find someone else to alter my dress. Their prices for alterations are RIDICULOUS! after paying $900 for a dress, my alterations were an additional $250. I remember when alterations were included when you purchased a dress.

I'm yet to be finished with my Fantastic Finds experience. I go for my second fitting in a few days. Angel in alterations was great when I went for my first fitting. I am still very upset about not getting the veil or tiara and am hoping that my dress looks as great as I'm hoping it will. I guess we'll see in a few days!

2
★★☆☆☆

I first decided to go to Fantastic Finds because I had won $175 off the price of a gown at a bridal show. The day after I had won this I called the store to make an appointment to go in when I would have the money to pay for the dress. I was shocked when I was told that if I didn't make the appointment within 2 weeks of winning then I wouldn't be able to use the $175 off that I had won. I then decided to look elsewhere.

I looked and looked for a gown at several other stores and had found many that I liked, but just hadn't made up my mind. Later I had received a post card in the mail from Fantastic Finds telling me that if I purchased a gown there I would get $150 toward a tiara or veil. Saving money is always a bonus with me so I called to make an appointment to go. I let the person on the phone know that I had gotten the card in the mail giving me the veil or tiara if I purchased my gown there. I was still upset about not being able to use the money off I had won but decided that a free veil or tiara would be a nice savings.

When I got there I got Amanda for a consultant. Amanda turned out to be the only positive thing I got out of Fantastic Finds. She helped me find "the" dress and I was very happy. We went back downstairs and I put the downpayment on my dress. When I asked about the veil or tiara I was told AFTER PAYING that I wasn't eligible for the veil/tiara because I didn't have the card with me. Had I been told on the telephone that I needed the card with me I'd have brought it-and if I'd have been told I needed the card at the time of purchase I'd have gone home and driven back the next day to pay for the dress. So, twice I got (in my opinion) ripped off by Fantastic Finds.

I got all my bridesmaid dresses, and my mother got her dress, at David's Bridal. I now wish I'd have gone there to get one of the several dresses I liked there. It seems that, after getting your money at Fantastic Finds, they no longer care about you.

I also got upset by Fantastic Finds about my alterations. I had an appointment for my first fitting. Knowing that I had to have the money for alterations up front, and being a little short on cash, I called to change my appointment. I was told that if I didn't show for the original appointment, then they wouldn't do my alterations. I ended up borrowing money for my alterations because I didn't have the time to try and find someone else to alter my dress. Their prices for alterations are RIDICULOUS! after paying $900 for a dress, my alterations were an additional $250. I remember when alterations were included when you purchased a dress.

I'm yet to be finished with my Fantastic Finds experience. I go for my second fitting in a few days. Angel in alterations was great when I went for my first fitting. I am still very upset about not getting the veil or tiara and am hoping that my dress looks as great as I'm hoping it will. I guess we'll see in a few days!

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0 out of 1 people found this review helpful.

.

Wow! I am amazed that there are bad reviews! I have had AWESOME experience with Fantastic Finds! I first visited the store as a bridesmaid fro a friends wedding and LOVED the way that they took care of us girls (Kim was great!) as well as the selection they had.

When it was time for me to shop for bridal gowns, I made the 1.5 hours drive there with my mother and sister, because of my past great experience. My consultant, Donna, was awesome. I came in with an idea in mind and she helped find dresses she though would complement my style and my figure. And the second dress I tried on was IT. I ended up with an amazing dress and SO MANY people at my wedding commented how unique the dress was and how it looked like it was "made for me".

Throughout the whole process, Donna and the women at the shop were so sweet, always acted so excited for me and spoiled me and my bridesmaids. The seamstress, Angel, was also amazing and worked quick to get my dress altered, when I lost a bit of weight, she altered the waistline of the dress right there in the store the Monday before the wedding -- for no charge! I really find it hard to believe that someone had a bad experience here -- because mine was phenomenal!

5
★★★★★

Wow! I am amazed that there are bad reviews! I have had AWESOME experience with Fantastic Finds! I first visited the store as a bridesmaid fro a friends wedding and LOVED the way that they took care of us girls (Kim was great!) as well as the selection they had.

When it was time for me to shop for bridal gowns, I made the 1.5 hours drive there with my mother and sister, because of my past great experience. My consultant, Donna, was awesome. I came in with an idea in mind and she helped find dresses she though would complement my style and my figure. And the second dress I tried on was IT. I ended up with an amazing dress and SO MANY people at my wedding commented how unique the dress was and how it looked like it was "made for me".

Throughout the whole process, Donna and the women at the shop were so sweet, always acted so excited for me and spoiled me and my bridesmaids. The seamstress, Angel, was also amazing and worked quick to get my dress altered, when I lost a bit of weight, she altered the waistline of the dress right there in the store the Monday before the wedding -- for no charge! I really find it hard to believe that someone had a bad experience here -- because mine was phenomenal!

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My sister ordered a beautiful Casablanca Bridal Gown from Fantastic Finds. She is typically a 2-4 in dresses. The sales women that helped her find her gown told her to get a size 6 because they wanted to make sure it was going to fit well. She also quoted that alterations would be about $150-300 on that particular dress. When the dress came in 3 months later, it was huge on her! She had to hold it up to keep it from falling down on her. My mother spoke with the manager and the management explained that there was nothing they could do because WE ordered the wrong size. We explained that is was the sale's person that recommended buying a size 6. They THEN quoted that it would be $450 for the alterations because of all the beading on the dress. They said AT MOST they could give us $25 off of the $450. This business was just looking to make money on alterations!! I DO NOT recommend that you purchase your gown here! They were the ones that said to order such a big size so we took their "professional" advice and did so. We asked if we could exchange it for a smaller size and they refused to do so. The alterations women was extremely rude from the very start of the appointment. On top of all of this, they then charged us $25 for a "pinning fee" explaining that they would have to remove all the pins that went into the dress during the appointment. Now, we are taking her gown to a local seamstress. I would not get your gown from here. There are PLENTY of other bridal stores that have much better customer service.

0
★☆☆☆☆

My sister ordered a beautiful Casablanca Bridal Gown from Fantastic Finds. She is typically a 2-4 in dresses. The sales women that helped her find her gown told her to get a size 6 because they wanted to make sure it was going to fit well. She also quoted that alterations would be about $150-300 on that particular dress. When the dress came in 3 months later, it was huge on her! She had to hold it up to keep it from falling down on her. My mother spoke with the manager and the management explained that there was nothing they could do because WE ordered the wrong size. We explained that is was the sale's person that recommended buying a size 6. They THEN quoted that it would be $450 for the alterations because of all the beading on the dress. They said AT MOST they could give us $25 off of the $450. This business was just looking to make money on alterations!! I DO NOT recommend that you purchase your gown here! They were the ones that said to order such a big size so we took their "professional" advice and did so. We asked if we could exchange it for a smaller size and they refused to do so. The alterations women was extremely rude from the very start of the appointment. On top of all of this, they then charged us $25 for a "pinning fee" explaining that they would have to remove all the pins that went into the dress during the appointment. Now, we are taking her gown to a local seamstress. I would not get your gown from here. There are PLENTY of other bridal stores that have much better customer service.

Pros: NONE

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I never write reviews but after seeing such awful ones I had to. I went to FF yesterday and it was wonderful! I had my own room while my group sat outside and waited for me. We all drank the mimosas they gave us during the process. My group ate the cake they were handing out while waiting for me. They have a HUGE selection I couldnt believe it. I found my dress there and it was only $700! The staff came by my room and said congrats. They also gave me a rose and a present! They also have a special going on if you find your dress you get a $150 off a headpiece. I picked out a jeweled barrette I love it! FF really made me feel so special and it was a beautiful day I'll always remember.

5
★★★★★

I never write reviews but after seeing such awful ones I had to. I went to FF yesterday and it was wonderful! I had my own room while my group sat outside and waited for me. We all drank the mimosas they gave us during the process. My group ate the cake they were handing out while waiting for me. They have a HUGE selection I couldnt believe it. I found my dress there and it was only $700! The staff came by my room and said congrats. They also gave me a rose and a present! They also have a special going on if you find your dress you get a $150 off a headpiece. I picked out a jeweled barrette I love it! FF really made me feel so special and it was a beautiful day I'll always remember.

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I'm from the Lansing area, and had purchased many prom and high school dance dresses from Fantastic Finds in the past. I was excited to return to shop for a bridal gown -- and terribly disappointed and offended by the time I left.

Walking in is a bizarre experience -- the staff puts you and your group in a waiting room until they are ready for you, audibly whispering in a room next door. It's strange, a little rude, and made me feel as if I was inconveniencing them.

Once it was time to pick out dresses, I will say that the selection was decent and they let me browse on my own - no complaints there. However, they do not allow pictures, they remove the designer labels from the dresses, and actually refused to tell me a few designers when I actually asked (I assume they are worried you will go elsewhere to find the dress).

When trying on gowns, the minute I showed the slightest interest, the consultant started putting on the pressure. When I voiced concerns/dislikes about each dress, the consultant got visibly upset and snippy, telling me that it would be a big mistake not to buy the dress that day, and eventually getting so frustrated that she told me I was never going to decide on 'the one'. In addition to the rude behavior, she never once offered to let me try on a veil and/or jewelry to see how it would compliment the dress. I had to ask for both, and the consultant huffed as she reluctantly retrieved them for me.

I did end up finding 'the one' there, but was so put-off by their service, that I went down the street to Lett's Bridal and asked them to special-order it for me. The staff at Lett's is SO sweet and accommodating. I can't say enough about them.

Unfortunately, the veil and bridal belt I wanted could only be found at Fantastic Finds, so I ended up purchasing both from them (totaling about $450). I went back to pick them up last week, and was yet again appalled when the owner refused to give my veil a complimentary steam, telling me I didn't spend enough and it would be a $15 up-charge.

It's clear that the poor service and lack of concern for their clients stems from the top down here. I strongly encourage brides-to-be to avoid this place - there are plenty of other stores in the area that will give you a much nicer, happier, more exciting experience!

1
★☆☆☆☆

I'm from the Lansing area, and had purchased many prom and high school dance dresses from Fantastic Finds in the past. I was excited to return to shop for a bridal gown -- and terribly disappointed and offended by the time I left.

Walking in is a bizarre experience -- the staff puts you and your group in a waiting room until they are ready for you, audibly whispering in a room next door. It's strange, a little rude, and made me feel as if I was inconveniencing them.

Once it was time to pick out dresses, I will say that the selection was decent and they let me browse on my own - no complaints there. However, they do not allow pictures, they remove the designer labels from the dresses, and actually refused to tell me a few designers when I actually asked (I assume they are worried you will go elsewhere to find the dress).

When trying on gowns, the minute I showed the slightest interest, the consultant started putting on the pressure. When I voiced concerns/dislikes about each dress, the consultant got visibly upset and snippy, telling me that it would be a big mistake not to buy the dress that day, and eventually getting so frustrated that she told me I was never going to decide on 'the one'. In addition to the rude behavior, she never once offered to let me try on a veil and/or jewelry to see how it would compliment the dress. I had to ask for both, and the consultant huffed as she reluctantly retrieved them for me.

I did end up finding 'the one' there, but was so put-off by their service, that I went down the street to Lett's Bridal and asked them to special-order it for me. The staff at Lett's is SO sweet and accommodating. I can't say enough about them.

Unfortunately, the veil and bridal belt I wanted could only be found at Fantastic Finds, so I ended up purchasing both from them (totaling about $450). I went back to pick them up last week, and was yet again appalled when the owner refused to give my veil a complimentary steam, telling me I didn't spend enough and it would be a $15 up-charge.

It's clear that the poor service and lack of concern for their clients stems from the top down here. I strongly encourage brides-to-be to avoid this place - there are plenty of other stores in the area that will give you a much nicer, happier, more exciting experience!

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1 out of 1 people found this review helpful.

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I bought my dress at Fantastic Finds and had a great experience. I worked with Kim Dubay, but I've enjoyed everyone I've interacted with there. I liked the large changing rooms and the personal attention I received. I let my family stay in the changing room to keep things moving, but some people may want their attendees to wait in the area outside. It was nice to first pick out my own dresses, but Kim's suggestions also really helped. We also ended up buying our bridesmaid dresses here after a 20% off sale! When I bought my wedding dress, I signed up for their referral program. I have referral cards that would get you $25 off your dress, and would get me the chance to get my dress free! The cards are good until September. My e-mail is bethanybalks at gmail dot com if you're interested. Feel free to ask questions!

2
★★★★★

I bought my dress at Fantastic Finds and had a great experience. I worked with Kim Dubay, but I've enjoyed everyone I've interacted with there. I liked the large changing rooms and the personal attention I received. I let my family stay in the changing room to keep things moving, but some people may want their attendees to wait in the area outside. It was nice to first pick out my own dresses, but Kim's suggestions also really helped. We also ended up buying our bridesmaid dresses here after a 20% off sale! When I bought my wedding dress, I signed up for their referral program. I have referral cards that would get you $25 off your dress, and would get me the chance to get my dress free! The cards are good until September. My e-mail is bethanybalks at gmail dot com if you're interested. Feel free to ask questions!

Pros: Good selection, beautiful store, great consultants

Cons: You may want privacy

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I recently purchased my dress at Fantastic Finds, Kim was wonderful. Everyone's experience of course will be different. It depends on if you want someone to pull dresses that they think you will like, or you could choose to participate. The only thing I thought that was kind of weird was that they didn't inform you before hand about getting undressed in front of the people who you are with. If you decide to go there & purchase your dress, I can send you a $25 referral card, which you can use off the price of your bridal gown. Email me at maybride112 at yahoo.com.

5
★★★★★

I recently purchased my dress at Fantastic Finds, Kim was wonderful. Everyone's experience of course will be different. It depends on if you want someone to pull dresses that they think you will like, or you could choose to participate. The only thing I thought that was kind of weird was that they didn't inform you before hand about getting undressed in front of the people who you are with. If you decide to go there & purchase your dress, I can send you a $25 referral card, which you can use off the price of your bridal gown. Email me at maybride112 at yahoo.com.

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The alterations lady was foreign and never got it right even after experienced sales staff showed her exactly what needed to be done. The dress came in too big everywhere and ended up too tight after the alterations. We asked that it be adjusted but she just had this questioning look like it can't be done. It was so tight a button popped at the reception and of course it was very uncomfortable to wear. The alterations is a separate department from the store so you can feel confident going to someone outside of Fantastic Finds who is really good and speaks English well.

2
★★☆☆☆

The alterations lady was foreign and never got it right even after experienced sales staff showed her exactly what needed to be done. The dress came in too big everywhere and ended up too tight after the alterations. We asked that it be adjusted but she just had this questioning look like it can't be done. It was so tight a button popped at the reception and of course it was very uncomfortable to wear. The alterations is a separate department from the store so you can feel confident going to someone outside of Fantastic Finds who is really good and speaks English well.

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I went to Fantastic Finds during their "Big Sale" on Sunday. It was really really busy but it was organized chaos. I worked with Jaymie and she was great. Although I only had one hour to shop I found my dream dress for 400.00. It was such a steal the original price was 1100.00. I set up the appointment on a recommendation of a close friend and I will recommend this shop to every girl I know who is getting married. What a great experience
Sarah M

5
★★★★★

I went to Fantastic Finds during their "Big Sale" on Sunday. It was really really busy but it was organized chaos. I worked with Jaymie and she was great. Although I only had one hour to shop I found my dream dress for 400.00. It was such a steal the original price was 1100.00. I set up the appointment on a recommendation of a close friend and I will recommend this shop to every girl I know who is getting married. What a great experience
Sarah M

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0 out of 1 people found this review helpful.

.

I made an appointment with a consultant (whom shall remain nameless) and SHE was too busy to take me by my appointment time. I'm not even sure what they were their for, they ask you what your wedding will look like, and then have you look for your dress. They make you try on the dress in the room that everyone you brink with you is in, so everyone can see you in your underwear. She told me that the type of dress i was looking for was out of date, and that all dresses with sequence on the breast area would make me have Madonna boobs. She was completely wrong as I found out when i went to another place in Lansing. She was pushy, and made jokes about other bride's weddings, and actually insulted me. DONT GO

1
★☆☆☆☆

I made an appointment with a consultant (whom shall remain nameless) and SHE was too busy to take me by my appointment time. I'm not even sure what they were their for, they ask you what your wedding will look like, and then have you look for your dress. They make you try on the dress in the room that everyone you brink with you is in, so everyone can see you in your underwear. She told me that the type of dress i was looking for was out of date, and that all dresses with sequence on the breast area would make me have Madonna boobs. She was completely wrong as I found out when i went to another place in Lansing. She was pushy, and made jokes about other bride's weddings, and actually insulted me. DONT GO

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3 out of 3 people found this review helpful.

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I'm not really sure what everyone below me is talking about. For the past 4 months I have had a WONDERFUL experience with Fantastic Finds. If you make an appointment with a consultant, I guarantee you will have a fabulous experience as well. I took 8 other people with me and they accommodated everyone with a place to sit, and made me feel like a princess. The consultants exceeded my expectations, my mom's expectations, and everyone else's expectations who went with me. The staff is extremely knowledgeable about their designers and the dresses themselves. They will try to help you in any way to find that perfect dress. I will be getting my dress within a month and I know that I'm going to love it because FF will do whatever they can so that you'll love your dress. I went in not really knowing what I was looking for in a dress and one of the things I liked most about this store is their wide variety of dresses. They have dresses for all different body shapes and I love how their dresses are not "typical" like so many other bridal shops. I mean...do you really want to wear a wedding dress that probably 10 other people you know wore one almost exactly like it?? Probably not... I also went to Becker's Bridal, The Wedding Bell, and Bridal Elegance and none of these bridal shops compared to Fantastic Finds. So...if you're hesitant to go because of the reviews below...ignore them, make an appointment, and I guarantee you will not be disappointed. What have you got to lose???

5
★★★★★

I'm not really sure what everyone below me is talking about. For the past 4 months I have had a WONDERFUL experience with Fantastic Finds. If you make an appointment with a consultant, I guarantee you will have a fabulous experience as well. I took 8 other people with me and they accommodated everyone with a place to sit, and made me feel like a princess. The consultants exceeded my expectations, my mom's expectations, and everyone else's expectations who went with me. The staff is extremely knowledgeable about their designers and the dresses themselves. They will try to help you in any way to find that perfect dress. I will be getting my dress within a month and I know that I'm going to love it because FF will do whatever they can so that you'll love your dress. I went in not really knowing what I was looking for in a dress and one of the things I liked most about this store is their wide variety of dresses. They have dresses for all different body shapes and I love how their dresses are not "typical" like so many other bridal shops. I mean...do you really want to wear a wedding dress that probably 10 other people you know wore one almost exactly like it?? Probably not... I also went to Becker's Bridal, The Wedding Bell, and Bridal Elegance and none of these bridal shops compared to Fantastic Finds. So...if you're hesitant to go because of the reviews below...ignore them, make an appointment, and I guarantee you will not be disappointed. What have you got to lose???

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0 out of 3 people found this review helpful.

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I was really excited and looking forward to trying on dresses for the first time with my mom and sister. Unfortunately I ignored the horrific reviews I read about Fantastic Finds and opted to check them out. I wish I would have listened. I was astonished by the way not only myself, but my mother as well was treated. The consultant was rude and pushy. Yes, the house they converted to a bridal store is absolutley beautiful but the dresses, not so much. I think I found two in the entire store even worth trying on and they were nothing spactacular. To say they have a large selection is a joke, Becker's Bridal had ten times as many and incredible, caring and honest consultants. fantastic finds really ruined the excitement of dress shopping for me.

Something to keep in mind if you do happen to check them out: Fantastic Finds is one of the only bridals stores you can not take any picture in (no pictures to show your dad or friends, no pictures to remember the day or even remind you what the dress looked like on you). Bring paper and a pen to write down the designer and style number because they will not tell you them once you have left the store (this way you can Google them when you get home) and trust me you will NOT want to return.

And what do you have to lose you ask??? I lost a whole day of dress shopping and lost my excitment of the whole dressing shopping experience.

1
★☆☆☆☆

I was really excited and looking forward to trying on dresses for the first time with my mom and sister. Unfortunately I ignored the horrific reviews I read about Fantastic Finds and opted to check them out. I wish I would have listened. I was astonished by the way not only myself, but my mother as well was treated. The consultant was rude and pushy. Yes, the house they converted to a bridal store is absolutley beautiful but the dresses, not so much. I think I found two in the entire store even worth trying on and they were nothing spactacular. To say they have a large selection is a joke, Becker's Bridal had ten times as many and incredible, caring and honest consultants. fantastic finds really ruined the excitement of dress shopping for me.

Something to keep in mind if you do happen to check them out: Fantastic Finds is one of the only bridals stores you can not take any picture in (no pictures to show your dad or friends, no pictures to remember the day or even remind you what the dress looked like on you). Bring paper and a pen to write down the designer and style number because they will not tell you them once you have left the store (this way you can Google them when you get home) and trust me you will NOT want to return.

And what do you have to lose you ask??? I lost a whole day of dress shopping and lost my excitment of the whole dressing shopping experience.

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The consultants are rude. The dresses are overpriced. Apparently you can get a whopping 10% discount if you order a dress and pay in full the first time you are at the store...and the first time only. My consultant forgot that little detail and I came back to order and they were going to scam me out of $120.00 for a mistake that the store employee made!! They charge shipping...this is the only bridal store that I have found that charges for shipping. When you go to try on the dresses they hand you a nasty, dirty robe for you to wear. Everyone who comes to help you pick out dresses sits in the dressing room and watches you change dresses (embarrassing to say the least).This store is not worth your time if you value customer service and competitive pricing.

1
★☆☆☆☆

The consultants are rude. The dresses are overpriced. Apparently you can get a whopping 10% discount if you order a dress and pay in full the first time you are at the store...and the first time only. My consultant forgot that little detail and I came back to order and they were going to scam me out of $120.00 for a mistake that the store employee made!! They charge shipping...this is the only bridal store that I have found that charges for shipping. When you go to try on the dresses they hand you a nasty, dirty robe for you to wear. Everyone who comes to help you pick out dresses sits in the dressing room and watches you change dresses (embarrassing to say the least).This store is not worth your time if you value customer service and competitive pricing.

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1 out of 1 people found this review helpful.

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I was not pleased with my visit to fantastic prom. I live almost 2 hours away and used a lot of gas driving there. The store was over crowded and very noisy. There was a wait to try on dresses. There wasn't a very good selection. In fact, there was not one dress in that store that i even liked. The dresses were poor quality to. If you looked closely, there were snags in the fabric, sequins missing here and there and dirt spots. The dresses were very gaudy. I was very upset that i wasted my time to drive up there.

1
★☆☆☆☆

I was not pleased with my visit to fantastic prom. I live almost 2 hours away and used a lot of gas driving there. The store was over crowded and very noisy. There was a wait to try on dresses. There wasn't a very good selection. In fact, there was not one dress in that store that i even liked. The dresses were poor quality to. If you looked closely, there were snags in the fabric, sequins missing here and there and dirt spots. The dresses were very gaudy. I was very upset that i wasted my time to drive up there.

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1 out of 1 people found this review helpful.

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If you can find a dress here IN STOCK go ahead and buy it. But if you must ORDER a dress, do NOT order it unless they actually have a sample of that exact dress in your size that you can try on. I ordered my bridesmaid dress here and due to their very limited selection of sizes in the store my bridesmaid was not able to try it on first. When we received the dress she tried it on and it totally does not suit her frame. The style is all wrong for her. It looks hideous and no amount of alterations can make it look good. We tried to work with them and even spoke with the owner but their store policy is no refunds and no exchanges and they wouldn't budge. Now we are stuck with a $184 dress that we can't do anything with and still need to find an appropriate dress for my bridesmaid!!!

1
★☆☆☆☆

If you can find a dress here IN STOCK go ahead and buy it. But if you must ORDER a dress, do NOT order it unless they actually have a sample of that exact dress in your size that you can try on. I ordered my bridesmaid dress here and due to their very limited selection of sizes in the store my bridesmaid was not able to try it on first. When we received the dress she tried it on and it totally does not suit her frame. The style is all wrong for her. It looks hideous and no amount of alterations can make it look good. We tried to work with them and even spoke with the owner but their store policy is no refunds and no exchanges and they wouldn't budge. Now we are stuck with a $184 dress that we can't do anything with and still need to find an appropriate dress for my bridesmaid!!!

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1 out of 1 people found this review helpful.

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After scouring the bridal stores in Grand Rapids and finding nothing but the same thing, I headed to Lansing to check out what it had to offer. Letts Bridal was awful. It looked outdated, dirty and the people who worked there were very unhelpful and disorganized. Fantastic Finds was my next stop and it was the opposite! Michelle helped me find the perfect dress and made my shopping experience very enjoyable. I recommend Fantastic Finds to any bride. They have a great selection and great service to match! Unlike many of the Bridal shops around, Fantastic Finds actually looks classy on the inside and the dresses aren't just heaped around or shoved arbitrarily on a huge rack for you to scour through. Thank You Fantastic Finds!

5
★★★★★

After scouring the bridal stores in Grand Rapids and finding nothing but the same thing, I headed to Lansing to check out what it had to offer. Letts Bridal was awful. It looked outdated, dirty and the people who worked there were very unhelpful and disorganized. Fantastic Finds was my next stop and it was the opposite! Michelle helped me find the perfect dress and made my shopping experience very enjoyable. I recommend Fantastic Finds to any bride. They have a great selection and great service to match! Unlike many of the Bridal shops around, Fantastic Finds actually looks classy on the inside and the dresses aren't just heaped around or shoved arbitrarily on a huge rack for you to scour through. Thank You Fantastic Finds!

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0 out of 1 people found this review helpful.

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We had nothing but problems getting our wedding tuxes from this place. They promised us delivery and tailoring at the rehearsal over the phone, only to find out a few weeks later that the service wasn't even available any more.

One tux showed up about 6" too short. One had a rip in the pants.

We had to call over and over to get the deposits returned. It's obvious that they hope you forget about it and then keep the money.

1
★☆☆☆☆

We had nothing but problems getting our wedding tuxes from this place. They promised us delivery and tailoring at the rehearsal over the phone, only to find out a few weeks later that the service wasn't even available any more.

One tux showed up about 6" too short. One had a rip in the pants.

We had to call over and over to get the deposits returned. It's obvious that they hope you forget about it and then keep the money.

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1 out of 1 people found this review helpful.

.

I went to Fantastic Finds with a friend and was surprised at how many dresses they had. There was so many to choose from. She was able to find a wedding dress at a reasonable price. We were also able to find a dress for her mother. They have a large selection of different varieties. It is very clean and well organized. I would go back there again if I was in need of a formal dress.

4
★★★★☆

I went to Fantastic Finds with a friend and was surprised at how many dresses they had. There was so many to choose from. She was able to find a wedding dress at a reasonable price. We were also able to find a dress for her mother. They have a large selection of different varieties. It is very clean and well organized. I would go back there again if I was in need of a formal dress.

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Fantastic Finds in Lansing is a nice little bridal shop. They have a large selection of dresses available to view but their sizes are extremely limited. The customer service is quite excellent and they have customer friendly hours. Also, they offer some promotions throughout the spring where customers who purchase a dress can get better deals on other wedding necessities as well as win free trips, etc

4
★★★★☆

Fantastic Finds in Lansing is a nice little bridal shop. They have a large selection of dresses available to view but their sizes are extremely limited. The customer service is quite excellent and they have customer friendly hours. Also, they offer some promotions throughout the spring where customers who purchase a dress can get better deals on other wedding necessities as well as win free trips, etc

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.

I went to Fantastic Finds with a friend and was surprised at how many gowns they had. You have to take your shoes off at the door so the gowns stay clean. There could be a little more room though.

4
★★★★☆

I went to Fantastic Finds with a friend and was surprised at how many gowns they had. You have to take your shoes off at the door so the gowns stay clean. There could be a little more room though.

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