Art Van Furniture

★★☆☆☆
42.9125 -85.5597
Map and Directions to Art Van Furniture

616-940-2070

4375 28th St SE

Grand Rapids Charter Township, MI

49512

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About Art Van Furniture

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Home & Garden

Home & Garden
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2.0 4
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Reviews 1 - 4 of 4.
.

I recently went to Art Van
I'm moving into a new place
I bought some new furniture
Gotta fill up the space

Two couches and a chair
Everything is great
But the end and coffee tables
Is it still too late?

This was a disaster
I couldn't even expect
I think customer service
has a massive defect

The legs must be attached
to each and every table
But with no bolts or washers
to do that I'm not able

So I called up the company
"We can't get anymore.
For at least four weeks
from our warehouse store"

The tables arrived
already on the third day
Now for the bolts I must wait
much to my dismay

Eventually they told me
??Bolts will come in a week?
Alright, that is fine
I was becoming meek

The tables sat on my floor
not doing any good
I wanted to put on the legs
if only I could?

My friends came to visit
My tables upside down
I was made fun of
I felt like a clown

When my bolts did arrive
instead of the twenty-four
only eight were delivered
to my apartment door

"This is ridiculous!"
I called the company
??Send me the other sixteen?
I'm really getting grumpy

In yet another week
more finally did arrive
this time there were seven!
something doesn't jive

I needed eight per table
with two tables left
of my happiness with art van
I am bereft

I think they are mocking
what else could it be?
They can't be this incompetent
I think they hate me

I went to the store
to work things out
after about half an hour
I could no longer pout

They gave me enough bolts
Now I can assemble
those three-week old tables
and my body won't tremble

I know you can't always trust some of the vengeful hatred people say in their bad reviews about companies, so instead of spewing fire I tried to make light of this a little bit, partly because I think you're more likely to read it then. I am happy with the couches and tables. But the customer service related to my two end tables and coffee table hardware was poor. It has taken a long time, both in the time I talked to the representatives and the time elapsed to reconcile it, for this problem to be solved. I even asked what size bolts they were so I could get some from the hardware store, but they couldn't give me that information.

I also had a problem that one of the boards on the coffee table was split. This is the one into which the legs attach. They said I could bring the table back in and they'd repair it. Maybe I should wait on this review until that is fixed, but I'll just assume that will work the first time. Maybe I shouldn??t assume that.

2
★★☆☆☆

I recently went to Art Van
I'm moving into a new place
I bought some new furniture
Gotta fill up the space

Two couches and a chair
Everything is great
But the end and coffee tables
Is it still too late?

This was a disaster
I couldn't even expect
I think customer service
has a massive defect

The legs must be attached
to each and every table
But with no bolts or washers
to do that I'm not able

So I called up the company
"We can't get anymore.
For at least four weeks
from our warehouse store"

The tables arrived
already on the third day
Now for the bolts I must wait
much to my dismay

Eventually they told me
??Bolts will come in a week?
Alright, that is fine
I was becoming meek

The tables sat on my floor
not doing any good
I wanted to put on the legs
if only I could?

My friends came to visit
My tables upside down
I was made fun of
I felt like a clown

When my bolts did arrive
instead of the twenty-four
only eight were delivered
to my apartment door

"This is ridiculous!"
I called the company
??Send me the other sixteen?
I'm really getting grumpy

In yet another week
more finally did arrive
this time there were seven!
something doesn't jive

I needed eight per table
with two tables left
of my happiness with art van
I am bereft

I think they are mocking
what else could it be?
They can't be this incompetent
I think they hate me

I went to the store
to work things out
after about half an hour
I could no longer pout

They gave me enough bolts
Now I can assemble
those three-week old tables
and my body won't tremble

I know you can't always trust some of the vengeful hatred people say in their bad reviews about companies, so instead of spewing fire I tried to make light of this a little bit, partly because I think you're more likely to read it then. I am happy with the couches and tables. But the customer service related to my two end tables and coffee table hardware was poor. It has taken a long time, both in the time I talked to the representatives and the time elapsed to reconcile it, for this problem to be solved. I even asked what size bolts they were so I could get some from the hardware store, but they couldn't give me that information.

I also had a problem that one of the boards on the coffee table was split. This is the one into which the legs attach. They said I could bring the table back in and they'd repair it. Maybe I should wait on this review until that is fixed, but I'll just assume that will work the first time. Maybe I shouldn??t assume that.

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.

Our service was terrible, we felt hounded and passed off from one salesperson to another. The so called big sale was the same price it had been two weeks earlier when we shopped. So much for 50% off.....We will never shop there again.

1
★☆☆☆☆

Our service was terrible, we felt hounded and passed off from one salesperson to another. The so called big sale was the same price it had been two weeks earlier when we shopped. So much for 50% off.....We will never shop there again.

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.

I hate going into Art Van because you will be watched and followed the minute you set foot in the door. I avoid that store whenever possible. However, my husband did get me inside and we found an awesome Thomasville dinning room set and china hutch. We were looking forever and was able to find the perfect set. I must admit, I was skeptical..but everything turned out great. Delievery to our home was on time, one of the chairs got scratched and a new one was redelievered.

3
★★★☆☆

I hate going into Art Van because you will be watched and followed the minute you set foot in the door. I avoid that store whenever possible. However, my husband did get me inside and we found an awesome Thomasville dinning room set and china hutch. We were looking forever and was able to find the perfect set. I must admit, I was skeptical..but everything turned out great. Delievery to our home was on time, one of the chairs got scratched and a new one was redelievered.

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.

Art Van's is a nightmarish shopping experience. From the moment you walk in the door the sales people are on you like hawks. Once a salesperson circles and claims you as prey, they follow you throughout the entire store until you either make a purchase or leave cursing under your breath. Stalking does not make for a good shopping experience.

2
★★☆☆☆

Art Van's is a nightmarish shopping experience. From the moment you walk in the door the sales people are on you like hawks. Once a salesperson circles and claims you as prey, they follow you throughout the entire store until you either make a purchase or leave cursing under your breath. Stalking does not make for a good shopping experience.

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