Both my brother and I have taken our dogs here to be groomed. He has large bushy chows and I have a very skittish sheltie.
The staff here have done a great job of grooming our dogs without freaking out the dogs. I tend to only take my dog in after she has gotten really matted, and they get her fur silky and smooth.
My dog comes back looking great and without being all upset over the experience,
PROS: Good groomers