Oil Exchange

★★☆☆☆
  • 785 N Pontiac Trl

    Walled Lake, MI 48390

    Map & Directions
  • 248-668-9620

About Oil Exchange

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I took my brand new car here for its first oil change at 6000 miles. The tech first told me that I had waited too long to change the oil as it was thick and dirty. Little did he know that it had been checked a week before and was fine, and that my car is equipped with an oil change indicator that had only gone off the day before. He then tried to tell me that my car needed an engine flush- which I knew was insane. He also tried to get me to purchase new wiper blades and fully synthetic oil- neither of which my car needed. When I told him that I didnt want to purchase anything in addition to the oil change (with synthetic blend), he got annoyed and rude. Once I got home, I called the corporate number to complain and they offered to mail a coupon for a free oil change- which they never did. Not only is this place usually priced higher than other oil change places, thier techs are clearly interested in making sales, and they try to take advantage of people that they think know nothing about cars- especially women.

2
★★☆☆☆

I took my brand new car here for its first oil change at 6000 miles. The tech first told me that I had waited too long to change the oil as it was thick and dirty. Little did he know that it had been checked a week before and was fine, and that my car is equipped with an oil change indicator that had only gone off the day before. He then tried to tell me that my car needed an engine flush- which I knew was insane. He also tried to get me to purchase new wiper blades and fully synthetic oil- neither of which my car needed. When I told him that I didnt want to purchase anything in addition to the oil change (with synthetic blend), he got annoyed and rude. Once I got home, I called the corporate number to complain and they offered to mail a coupon for a free oil change- which they never did. Not only is this place usually priced higher than other oil change places, thier techs are clearly interested in making sales, and they try to take advantage of people that they think know nothing about cars- especially women.

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