I hurt my lower back in early June and decided to go to Dr. Lupo's office in Roseville on Gratiot Ave. The staff was friendly, almost overly friendly...my first few visits were ok, but they would continually talk to me about the benefits of chiropractic care almost like it was a religion. I was wary, but continued to go, then the visits took a bad turn. A few times they would adjust my neck and I could hardly turn my head afterwards, then Dr. Lupo asked me why my husband wasn't a patient. How many doctors do you know that ask you that? The final straw came when I went in and had to wait for 20 minutes for the Dr to come in...normally this wouldn't be a big deal because I understand being busy, but I could hear him chatting about gardening with another patient in the next room. I immediately left and never went back, but here's the kicker, they still charged my insurance for the last visit, they even included a charge for one of their adjustment machines even though I never used it!
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