Acura Of Troy

★☆☆☆☆
  • 1828 Maplelawn Dr

    Troy, MI 48084

    Map & Directions
  • 800-916-3159

About Acura Of Troy

Hours
Sales: Mon, Thur, 8:30am - 9pm; Tues, Wed, Fri, 8:30am - 6pm; Sat, 10am - 3pm Service: Mon, Thurs, 7am - 8pm; Tues, Wed, and Fri, 7am - 6pm
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I recently took my 98 Integra for brake service in this dealership. They did the job but definitely charged me a premium price for parts and labor. Just to replace the two front rotors, I was charged $456 without replacing the brake pads. Doing some research on the net, I was able to find Original Equipment Acura Parts for half the price they charged me with shipping. They seem to have a 100% markup on their parts. Once your car is out of warranty, you are better off taking it somewhere else for service. I was definitely taken to the cleaners.

1
★☆☆☆☆

I recently took my 98 Integra for brake service in this dealership. They did the job but definitely charged me a premium price for parts and labor. Just to replace the two front rotors, I was charged $456 without replacing the brake pads. Doing some research on the net, I was able to find Original Equipment Acura Parts for half the price they charged me with shipping. They seem to have a 100% markup on their parts. Once your car is out of warranty, you are better off taking it somewhere else for service. I was definitely taken to the cleaners.

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I'm from a family of loyal Acura owners and my 2001 3.2 TL has been very good to me over the years - that being said, I want to share a recent experience I had with my dealership in Troy, MI (Acura of Troy).
On Oct. 27, 2009 I had my brakes checked during a full inspection. The mechanic stated that I had "4mm pad life front & rear". At the time, a brake job was not recommended by the mechanic.
On Jul. 12, 2010 I went in for another estimate because of a noise coming from the front axle. I was given an invoice stating, "pads at 6mm". I was told that I needed all new brake pads and rotor resurfacing. The cost: $829.02.
Since brake pads cannot grow thicker, I asked the service manager, Greg, how his mechanic had come to this conclusion. Among other things, he said that OE brake pads and aftermarket brake pads are measured differently. After fact-checking with several local mechanics, I was unanimously told that all brake pads are measured the same way...
If you know anyone in the Oakland County area, please be warned about the Acura of Troy's service department.

1
★☆☆☆☆

I'm from a family of loyal Acura owners and my 2001 3.2 TL has been very good to me over the years - that being said, I want to share a recent experience I had with my dealership in Troy, MI (Acura of Troy).
On Oct. 27, 2009 I had my brakes checked during a full inspection. The mechanic stated that I had "4mm pad life front & rear". At the time, a brake job was not recommended by the mechanic.
On Jul. 12, 2010 I went in for another estimate because of a noise coming from the front axle. I was given an invoice stating, "pads at 6mm". I was told that I needed all new brake pads and rotor resurfacing. The cost: $829.02.
Since brake pads cannot grow thicker, I asked the service manager, Greg, how his mechanic had come to this conclusion. Among other things, he said that OE brake pads and aftermarket brake pads are measured differently. After fact-checking with several local mechanics, I was unanimously told that all brake pads are measured the same way...
If you know anyone in the Oakland County area, please be warned about the Acura of Troy's service department.

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