JNC Cleaners

★★★☆☆

About JNC Cleaners

3.0 2
Hi! Sign in to let us know how JNC Cleaners was?
Write a Review
.

I always use coupons with One Hour Martennizing and have been very pleased. I take my husband's shirts in and they have tons of patched on then. I have never had a problem and many places refuses to clean them because of all of the patches. I believe new people are in charge now. They always accept my Entertainment Coupons as well.

5
★★★★★

I always use coupons with One Hour Martennizing and have been very pleased. I take my husband's shirts in and they have tons of patched on then. I have never had a problem and many places refuses to clean them because of all of the patches. I believe new people are in charge now. They always accept my Entertainment Coupons as well.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I took a suit to be cleaned at One Hour Martinizing and everything was fine when I dropped it off but then the time came for me to pick it up and first off I got there about 10 minutes before closing, I was at work so I was rushing to get there, the girl behind the counter was very rude to me and just had a real big attitude, I know it was friday night and she wanted out of there but there was 8 minutes left still. I had to pay by credit card and my card went through, the machine read an authorization but the paper jammed and she could not get it fixed, I told her I did not need the receipt just the suit but she isn't that because the paper jammed that I did not pay, I tried to explain that there was an authorization number but she wasn't buying it. she would not call her manager or the credit card company either she insisted I pay her cash, so I tried to give her a $20 and she had a fit that she didn't have change, I asked her what I could do about it and she said I'dh have to go find change somehwere because she already counted her money, so I went to the place next door to get the change and hurried back and she made some rude comment about me being lucky she didn't lock the door.

I could go on and on about her rudeness, I called and wrote the manager a letter the next day and I got nothing out of it, I finally gave up because it wasn't worth my aggervation, I just knew I'd spread the word about them one day. I did have to contact my credit card company and fight to have the transaction, which she swore didn't go through, taken off the charge card.

It was a mess and I realize that a company cannot control the things their employess do when they are alone with the customer but I think the manager could have done something.

1
★☆☆☆☆

I took a suit to be cleaned at One Hour Martinizing and everything was fine when I dropped it off but then the time came for me to pick it up and first off I got there about 10 minutes before closing, I was at work so I was rushing to get there, the girl behind the counter was very rude to me and just had a real big attitude, I know it was friday night and she wanted out of there but there was 8 minutes left still. I had to pay by credit card and my card went through, the machine read an authorization but the paper jammed and she could not get it fixed, I told her I did not need the receipt just the suit but she isn't that because the paper jammed that I did not pay, I tried to explain that there was an authorization number but she wasn't buying it. she would not call her manager or the credit card company either she insisted I pay her cash, so I tried to give her a $20 and she had a fit that she didn't have change, I asked her what I could do about it and she said I'dh have to go find change somehwere because she already counted her money, so I went to the place next door to get the change and hurried back and she made some rude comment about me being lucky she didn't lock the door.

I could go on and on about her rudeness, I called and wrote the manager a letter the next day and I got nothing out of it, I finally gave up because it wasn't worth my aggervation, I just knew I'd spread the word about them one day. I did have to contact my credit card company and fight to have the transaction, which she swore didn't go through, taken off the charge card.

It was a mess and I realize that a company cannot control the things their employess do when they are alone with the customer but I think the manager could have done something.

Was this review helpful to you?
Ratings_icons Ratings_icons

 

Wait, you're the expert.

If you've been to or used JNC Cleaners, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review