Bicycle Village

★★☆☆☆
  • 5675 Bay Rd

    Saginaw, MI 48604

    Map & Directions
  • 989-792-8121

About Bicycle Village

Categories
Details
Hours
Monday-Wednesday 10:00 am to 7:00 pm Thursday 10:00 am to 6:30 pm Friday 10:00 am to 7:00 pm Saturday 10:00 am to 6:00 pm Sunday 12:00 pm to 4:00 pm

Sports & Recreation

Sports & Recreation
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Been years since we have been going there. The owner before Fred was okay but now the store has made a complete turn in the correct direction.

5
★★★★★

Been years since we have been going there. The owner before Fred was okay but now the store has made a complete turn in the correct direction.

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Went to the village with my wife around 1pm. The salesman "Dave" stopped speaking with his co-workers after we had been waiting for a couple of minutes. I introduced myself and he gave his name. It seems he did not want to shake hands and I was clean. I asked about some parts for my bike since the village is listed as a dealer of those parts and advertises such at the shop. He showed little interest in finding out if the parts were available.

I saw into the back room where stacks of catalogues were, as well as computer access: maybe the catalogues are in a different language. So, we left. Not only did "Dave" show little interest in assisting me to find parts, he didn't even try to sell me a new bike or accessories.

I think I will go to other shops. It seems that the attitude at this shop is that customers are a bother to the salesmen and employees who would rather talk among themselves. This shop gives new meaning to the expression "It takes a village" Not this one.

1
★☆☆☆☆

Went to the village with my wife around 1pm. The salesman "Dave" stopped speaking with his co-workers after we had been waiting for a couple of minutes. I introduced myself and he gave his name. It seems he did not want to shake hands and I was clean. I asked about some parts for my bike since the village is listed as a dealer of those parts and advertises such at the shop. He showed little interest in finding out if the parts were available.

I saw into the back room where stacks of catalogues were, as well as computer access: maybe the catalogues are in a different language. So, we left. Not only did "Dave" show little interest in assisting me to find parts, he didn't even try to sell me a new bike or accessories.

I think I will go to other shops. It seems that the attitude at this shop is that customers are a bother to the salesmen and employees who would rather talk among themselves. This shop gives new meaning to the expression "It takes a village" Not this one.

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We had a bad experience. We were totally unimpressed with the indifference (allmost rudeness) of the sales man. In spite of this we sought out two Raleigh bikes we had previously decided we wanted to purchase. My wife had decided she wanted the bike but was holding off telling the sales person until I had confirmed that I wanted the matched companion model. The rain outside had subsided and I asked if I might take a ride in the parking lot. The indifferent sales person declined the request and said he really did not want to get the bike wet. My wife and I briefly consulted and agreed we would rather purchase a bike from someone who wanted to sell bikes. We departed and I told the sales person I guess we would let him keep his dry bikes...he responded "ok" with the continued confirming air of indifference.
We left and the next day we dealt on the two bikes at "Coleman Auto & bike" in Coleman Mi. They were great and their price was $285 per bike rather than the $340+ price we were ready to pay.

1
★☆☆☆☆

We had a bad experience. We were totally unimpressed with the indifference (allmost rudeness) of the sales man. In spite of this we sought out two Raleigh bikes we had previously decided we wanted to purchase. My wife had decided she wanted the bike but was holding off telling the sales person until I had confirmed that I wanted the matched companion model. The rain outside had subsided and I asked if I might take a ride in the parking lot. The indifferent sales person declined the request and said he really did not want to get the bike wet. My wife and I briefly consulted and agreed we would rather purchase a bike from someone who wanted to sell bikes. We departed and I told the sales person I guess we would let him keep his dry bikes...he responded "ok" with the continued confirming air of indifference.
We left and the next day we dealt on the two bikes at "Coleman Auto & bike" in Coleman Mi. They were great and their price was $285 per bike rather than the $340+ price we were ready to pay.

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