Van Hill Furniture

★★★☆☆
42.8063 -86.049
Map and Directions to Van Hill Furniture

616-396-6547

10880 Chicago Dr

Zeeland, MI

49464

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About Van Hill Furniture

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753 Lincoln Ave Holland, MI

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Harbour Bay Furniture Co

212 S River Ave Holland, MI

3.0 13
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Reviews 1 - 13 of 13.
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Just had furniture delivered and Mike Sheneman and Ryan Kragt were two of the nicest guys. They did a great job and very careful in our house.

5
★★★★★

Just had furniture delivered and Mike Sheneman and Ryan Kragt were two of the nicest guys. They did a great job and very careful in our house.

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I saw a few weeks ago that Van Hill Furniture was voted Best of West Michigan by readers of the Holland Sentinel.

5
★★★★★

I saw a few weeks ago that Van Hill Furniture was voted Best of West Michigan by readers of the Holland Sentinel.

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Watch Out... Do not shop here. The Sales people are thieves and so are the cowards behind the counter in the office. Furniture did not last. Company over charges and are heartless. Multiple purchases at Van Hill over the years and would not recommend them to ANYONE. Management do not know how to dial a phone and hide behind voice mail.

1
★☆☆☆☆

Watch Out... Do not shop here. The Sales people are thieves and so are the cowards behind the counter in the office. Furniture did not last. Company over charges and are heartless. Multiple purchases at Van Hill over the years and would not recommend them to ANYONE. Management do not know how to dial a phone and hide behind voice mail.

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Spent nearly $3000 on a leather love seat and 2 leather recliners. A couple of months later by accident saw a label on the underside of the recliner which stated 100% polyester!! Upon checking the other furniture, found that our "leather" was all plastic!!! We also paid for leather protection as well. Our salesman insisted that everything was ALL LEATHER! It was all displayed in the "Leather Gallery" Waiting for response by a manager before contacting a lawyer..

1
★☆☆☆☆

Spent nearly $3000 on a leather love seat and 2 leather recliners. A couple of months later by accident saw a label on the underside of the recliner which stated 100% polyester!! Upon checking the other furniture, found that our "leather" was all plastic!!! We also paid for leather protection as well. Our salesman insisted that everything was ALL LEATHER! It was all displayed in the "Leather Gallery" Waiting for response by a manager before contacting a lawyer..

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Went to Van Hill to buy a new bedroom set. We told them we need to measure to make sure the furniture would fit in the space we had. They said ok but you need to sign this contract today (like a used car salesman)! We thought ok thats fine if the furniture does not fit we will not have to buy it because we told them we didnt know how big the space was. Then the same day we told them the furniture would not fit! they told us now you have to pay a restocking fee for it. Now we are being taken to court over furniture we dont even have beacuse they have it! Whats wrong with this picture!!! Never trust a Van Hill sales person because all they want is there comission and do not care about the customer!! I hope this helps someone else avoide there snak like sales tactics.

1
★☆☆☆☆

Went to Van Hill to buy a new bedroom set. We told them we need to measure to make sure the furniture would fit in the space we had. They said ok but you need to sign this contract today (like a used car salesman)! We thought ok thats fine if the furniture does not fit we will not have to buy it because we told them we didnt know how big the space was. Then the same day we told them the furniture would not fit! they told us now you have to pay a restocking fee for it. Now we are being taken to court over furniture we dont even have beacuse they have it! Whats wrong with this picture!!! Never trust a Van Hill sales person because all they want is there comission and do not care about the customer!! I hope this helps someone else avoide there snak like sales tactics.

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.

Our heartfelt thanks to you for all your help and patience with our purchasing mattresses, and to all of you at Van Hill Furniture for being such a wonderful store to shop at. We are definitely spreading the word to everyone we know that you are the place to buy furniture from!

5
★★★★★

Our heartfelt thanks to you for all your help and patience with our purchasing mattresses, and to all of you at Van Hill Furniture for being such a wonderful store to shop at. We are definitely spreading the word to everyone we know that you are the place to buy furniture from!

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.

Highly unprofessional. We were serviced by a newbee who quoted wrong policy that if the furniture does not fit then you have 3 days no question asked. As it turns out their charges on doing the change for the furniture that did not fit the room were unreasonable. The policy written on wall does not talk the fine print. I had bought more furniture from them but they did not care. The customer service sucked. The attitude was completely different from the time sale was made to when they had to honor what they claimed as customer satisfaction. I also bought extended warranty to which I was told to bring the small furniture into the store the very next day after the furniture was delivered. Never buying or recommending them to anyone. The money is in my pocket and I will not spend on this showroom. They are like used car shop.

1
★☆☆☆☆

Highly unprofessional. We were serviced by a newbee who quoted wrong policy that if the furniture does not fit then you have 3 days no question asked. As it turns out their charges on doing the change for the furniture that did not fit the room were unreasonable. The policy written on wall does not talk the fine print. I had bought more furniture from them but they did not care. The customer service sucked. The attitude was completely different from the time sale was made to when they had to honor what they claimed as customer satisfaction. I also bought extended warranty to which I was told to bring the small furniture into the store the very next day after the furniture was delivered. Never buying or recommending them to anyone. The money is in my pocket and I will not spend on this showroom. They are like used car shop.

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2 out of 2 people found this review helpful.

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BEWARE!!!!!
I just purchased a sectional couch...I was told it clamped together....when delivered it did not. I am not a person to complain but, VanHill put a bad taste in my mouth. They told me I had to purchase something within 80% of the purchase price. I have been looking for 2 years for a couch, thought I found one. Been doing business w/them for 22 years bought alot of furniture from them. Their giving me 4 days to pick something else out....I have looked their showroom floor over and there is nothing I would want. NOT HAPPY! Make sure before the furniture leaves the showroom floor...that you are completely happy, Or you are stuck! BEWARE...BEWARE...BEWARE!

1
★☆☆☆☆

BEWARE!!!!!
I just purchased a sectional couch...I was told it clamped together....when delivered it did not. I am not a person to complain but, VanHill put a bad taste in my mouth. They told me I had to purchase something within 80% of the purchase price. I have been looking for 2 years for a couch, thought I found one. Been doing business w/them for 22 years bought alot of furniture from them. Their giving me 4 days to pick something else out....I have looked their showroom floor over and there is nothing I would want. NOT HAPPY! Make sure before the furniture leaves the showroom floor...that you are completely happy, Or you are stuck! BEWARE...BEWARE...BEWARE!

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1 out of 1 people found this review helpful.

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Have been looking for a sectional for over 2 weeks. From Whitehall (2 stores), Muskeegon (4 stores), Holland (2 stores). Van Hill is the only store that offered the firmness that both my wife and I were happy with as a compromise...(I like couches firmer, she likes them softer and can never find the middle). First sectional we tried, we looked at each other and said, this is the best we found so far, and it was definitely priced the fairest of all we looked at. Then the salesman (Jeramie) showed us 4 more. They kept getting better and better. Some were out of our price range (budget), yet there were 3 out of 5 that were in. The salesman was never pushy, very well informed, took the time to show us quality construction of anything we were interested in. Also explained why some are priced so fairly, and spent 3 hours with us on our first visit, and even asked if we would like time alone to talk before we decided.We are so glad that we kept looking, because before Van Hill, we were getting stressed about not finding a fair compromise for the 2 of us to be happy with.I can recommend to all my friends to go there before you buy.Should have gone there first.

5
★★★★★

Have been looking for a sectional for over 2 weeks. From Whitehall (2 stores), Muskeegon (4 stores), Holland (2 stores). Van Hill is the only store that offered the firmness that both my wife and I were happy with as a compromise...(I like couches firmer, she likes them softer and can never find the middle). First sectional we tried, we looked at each other and said, this is the best we found so far, and it was definitely priced the fairest of all we looked at. Then the salesman (Jeramie) showed us 4 more. They kept getting better and better. Some were out of our price range (budget), yet there were 3 out of 5 that were in. The salesman was never pushy, very well informed, took the time to show us quality construction of anything we were interested in. Also explained why some are priced so fairly, and spent 3 hours with us on our first visit, and even asked if we would like time alone to talk before we decided.We are so glad that we kept looking, because before Van Hill, we were getting stressed about not finding a fair compromise for the 2 of us to be happy with.I can recommend to all my friends to go there before you buy.Should have gone there first.

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.

We've purchased several things from Van Hill over the years. About 15-20 years ago we purchased a sleeper sofa, which we still have today. A year ago, we bought a new set of living room tables and a tv console table. A month ago, we ordered a new sofa and 2 recliners, which should be in around the first week of March. Their sales are great, their salespeople helpful and not pushy, and our salesman was VERY patient with me as I tried to decide on fabrics and colors, making 2 trips back and forth to the store to take home sample swatches.

Several years back, we bought a dining room table set from a competitor's clearance store, and paid about $1500. About a year after that, I was in Van Hill's clearance section and found the exact same set, plus a matching hutch, and the table set was priced a couple hundred dollars lower than we had paid at the competitor. If only I'd been a little more patient with that purchase! Oh well.

Van Hill has a large selection on the floor, plus much more you could special order, and their prices are fair.

5
★★★★★

We've purchased several things from Van Hill over the years. About 15-20 years ago we purchased a sleeper sofa, which we still have today. A year ago, we bought a new set of living room tables and a tv console table. A month ago, we ordered a new sofa and 2 recliners, which should be in around the first week of March. Their sales are great, their salespeople helpful and not pushy, and our salesman was VERY patient with me as I tried to decide on fabrics and colors, making 2 trips back and forth to the store to take home sample swatches.

Several years back, we bought a dining room table set from a competitor's clearance store, and paid about $1500. About a year after that, I was in Van Hill's clearance section and found the exact same set, plus a matching hutch, and the table set was priced a couple hundred dollars lower than we had paid at the competitor. If only I'd been a little more patient with that purchase! Oh well.

Van Hill has a large selection on the floor, plus much more you could special order, and their prices are fair.

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.

BEWARE when you are told your things are special order we were told 12-14 weeks and finally after 23 weeks we finally have it all. I am the one who did all the calling to the store I started calling at about week 14 only to feel like I was being a pest. I was told " you'd be surprised how many people will wait 23 weeks" I talked with many people who said I was crazy I should not even accept it after waiting that long but according to Van Hill I am stuck that is not an option. Just be careful if you are told a time frame especially for special order.

2
★★☆☆☆

BEWARE when you are told your things are special order we were told 12-14 weeks and finally after 23 weeks we finally have it all. I am the one who did all the calling to the store I started calling at about week 14 only to feel like I was being a pest. I was told " you'd be surprised how many people will wait 23 weeks" I talked with many people who said I was crazy I should not even accept it after waiting that long but according to Van Hill I am stuck that is not an option. Just be careful if you are told a time frame especially for special order.

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I FIRST WENT TO VAN HILL 6 YEARS AGO I COMPLETELY FUNISHED MY HOUSE. WE HAD A FRIEND RECOMMEND TO US A SALESPRSON "ODIE" , WE LOVED THE FACT THAT THEY HAVE IN HOUSE FINANCING ITS THE BEST. THEIR FURNITURE IS OF GOOD QUALITY, YOU GET WHAT YOU PAY FOR HERE GET YOU GET THAT AND MORE. I'VE GONE BACK FOR A PIECE HERE AND THERE ADDING TO WHAT WE HAVE , ITS THE BEST. THEIR PRICES ARE NOT BAD AND YOU CAN GET VERY NICE THINGS IN THEIR CLEARNCE ROOM.

5
★★★★★

I FIRST WENT TO VAN HILL 6 YEARS AGO I COMPLETELY FUNISHED MY HOUSE. WE HAD A FRIEND RECOMMEND TO US A SALESPRSON "ODIE" , WE LOVED THE FACT THAT THEY HAVE IN HOUSE FINANCING ITS THE BEST. THEIR FURNITURE IS OF GOOD QUALITY, YOU GET WHAT YOU PAY FOR HERE GET YOU GET THAT AND MORE. I'VE GONE BACK FOR A PIECE HERE AND THERE ADDING TO WHAT WE HAVE , ITS THE BEST. THEIR PRICES ARE NOT BAD AND YOU CAN GET VERY NICE THINGS IN THEIR CLEARNCE ROOM.

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.

Van Hill Furniture is a nice store. The decor is up to date, and the employees are not pushy. The furniture selection is great, and it is good quality stuff. Although their prices are higher than I would like to pay, the quality of the furniture is worth the price. Their clearance center has great prices! Definetly worth checking them out!

4
★★★★☆

Van Hill Furniture is a nice store. The decor is up to date, and the employees are not pushy. The furniture selection is great, and it is good quality stuff. Although their prices are higher than I would like to pay, the quality of the furniture is worth the price. Their clearance center has great prices! Definetly worth checking them out!

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